Zoho Recruit

RATING:

4.4

(884)

About Zoho Recruit

Zoho Recruit is a web-based recruiting solution for small to mid-sized businesses. The software's comprehensive applicant tracking system (ATS) includes resume parsing, automated job board posting, customized company careers pages, resume storage, and interview scheduling. Zoho's offerings include multiple specialized applications created to help users collaborate with their peers to increase productivity. Zoho Recruit enhances the visibility of company job openings by creating a customized career webpage of the company and extend the reach by using popular job boards, social media sites, and direct sourcing. The career page developed by the software lists every job opening with complete descriptions and accepts applications for multiple job openings. The solution ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Zoho Recruit Pricing

Free Trial for 15 days Free Edition - $0 Standard Edition - $25/recruiter/month. Professional Edition - $50/recruiter/month Enterprise Edition - $75/recruiter/month Monthly and Yearly subscriptions are available.

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Available

Zoho Recruit's Dashboard View: Get smart with advanced analytics and automatically improve your recruiting game.

Zoho Recruit Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho Recruit

1 - 5 of 812 Reviews

Faliscia

Health, Wellness and Fitness, 2 - 10 employees

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

The whole recruit could be better

User Profile

Princely

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

The Best ATS and Recruitment Software

PROS

We started with a freemium package and have been using Zoho Recruit ever since. The amazing thing about Zoho Recruit is that it can be used to source and recruit candidates as well as post jobs to several job boards. Zoho Recruit is connected to so many job boards that it makes it easy to source skilled candidates.As an ATS, it is unique because it handles all of the processes of recruitment, from candidate sourcing, candidate applications, candidate support and emailing, interviews, offering offer letters,Zoho Recruit also has a webform code that can be integrated into any website to capture candidates' information, and we integrated that webform into our WordPress site with the code.

CONS

I don't really have too much to say; I'll only suggest that the UI be made a little less complex; it looks quite complex to someone using an ATS for the first time.All the information bombarding the front page all at once

Erica

Staffing and Recruiting, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

The Dream Platform

I was using Google Sheets and having to place comments on top of comments, color code to organize with tabs out the a**. This platform is Heaven compared to that, on top of being visually appealing, easy to add information and the unlimited amount of tools that can be added on to strengthen your process even more. It's great!

PROS

I loved that I could upload a .csv file (from my Google Sheets - which was my Recruiting system before Zoho) and it generated all of my leads into the platform. I did have to go through each and add or move some information around, but that didn't take very long. From there I was able to customize the layout and information templates to my liking, set up the clients and open positions, add on their automation tools for email marketing and begin sending campaigns. I was most sold when I realized the platform SOURCES through ZipRecruiter, Indeed, Monster, and many others to populate resumes for you that can be added into your candidate platform with one click!!

CONS

It took me about a day to figure out how to customize the templates for information that you want to be entered for candidates, clients, Job Positions, emails, etc. Some of the information can NOT be deleted from the template. For Instance under Clients, I didn't need Revenue and Promised Growth information, but I couldn't take that off, and a few are locked to where you have to put something within the box otherwise you cannot move forward. It's a minor annoyance that is easy to fix with a random word, but now a deal-breaker compared to everything else the platform automates and simplifies for you.

Reason for choosing Zoho Recruit

SmartRecruiters Hiretual

Reasons for switching to Zoho Recruit

I utilized four different tools just to ensure the best quality and experience for my candidates and clients, it was becoming too much and getting confusing as the numbers of candidates grew. I came across Zoho in Office365 Apps and I am so thankful I did. I cannot wait to really get systems in place and experiment more with Zoho tools and apps to find better processes.

Carol

Used free trial

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

Reviewed June 2015

Great product; customer service has room for improvement

I am very unhappy with this product. What seemed to be an inexpensive recruitment solution for a small business has turned out to be a huge hassle & inconvenience for me. Training is minimal - and instead of creating and offering a thorough training manual for reference purposes, they simply give you a copy of the demo, which isn't very helpful. The customer service is based out of India, and although I have worked with international customers for 15+ years, I have a very difficult time understanding them. They talk over me, interrupt & speak too quickly with heavy accents. When I called today, I was put on hold & forced to respond to a survey for some sort of free cruise, then an advertisement for some sort of "life line" type product, then back to the advertisement for a free cruise that I do not want. (I hope they are not selling my personal information to these marketers.) THEN, after going through all of that, the system disconnected me! They don't tell you this, but in order to post a job, you have to have a website domain & email address that matches one another. I used a blogspot in the past, but this is not acceptable. So I had to pay GoDaddy to transfer my site to a regular website, buy a new domain name & change my professional email address. This is a HUGE hassle & unexpected expense. And I still can't post my jobs until my new website is designed/launched!

Vendor Response

I'm extremely sorry for the bad experience you had with our customer service. Indeed does allow posts from valid domain and not generic email. I'll have a senior person call you to fix the problems that you have with our Zoho Recruit. Regarding training, yes we are in the process of having a formal training manual other than the online help documents & FAQ's. If you did not find our help docs useful, please let us know where we failed, which would help us to improve. Also, I would like to know which phone number did you call to reach us? We never promote any advertisement while the call is on hold or queue. In fact, we don't want our customers to be bothered with ads and that's one reason you don't see any ads in any of our Free Products Editions as well. Once again, I'm really sorry for the inconvenience and please be assured that you are personal information & your data is safe. We don't resell/distribute. Will wait to hear from you on on the phone number you try to reach us.

Replied June 2015

Damilola

Government Administration, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Excellent Recruiting Software

It has helped to automate our recruitment process and we are able to use and customize it to our needs. The email, job openings and offer letter templates helps to create emails, job openings and offer letters quickly and get the process moving. Customer Service is also great, as they always respond quickly to emails and provide timely solutions, including scheduling a demo session.

PROS

Zoho Recruit meets our recruiting needs in a very unique way. We were able to customize the features the way we want it and it automates processes for the organization. We are also able to collaborate within the system, and it is easy to pre-screen candidates at the beginning of the recruitment process by using the customization features for the webforms and the assessment. It also has a lot of add-ons that can be used for some processes like e-signing of offer letters, background checks, and more.

CONS

Users can feel a bit uncomfortable when starting out with this software, especially new ATS users, however, after a while it gets really easy and straightforward. They also sent videos that really helped understand it.

Reason for choosing Zoho Recruit

It is cost effective and meets our needs the same way some of the more expensive ones does. It also has a large website and application integration capacity. It has a mobile application and a candidate portal where candidate can track their progress.