ASI-ware vs Sumac

RATING:

4.6

(26)

ASI-ware has 26 reviews and a rating of 4.62 / 5 stars vs Sumac which has 112 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (26)
4.3 (112)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 26, 2019
September 19, 2023
Pros/Cons
  • Pros

  • I like that the software allows companies that maintain a large amount of documentation to organize and manage all data on one network that can be accessed anywhere.
  • I worked for a Child-Placing Agency that uses this software. It has the potential to be great.
  • Cons

  • The treatment plan section. Too confusing and takes a long time for staff to figure it out.
  • I have now switched to a different Child Placing Agency that uses Extended Reach. Extended Reach made me realize all that ASI was missing.
Read all user reviews
  • Pros

  • Great customer service and they listen to suggestions from their customers on how they can improve their product(s) to make them more intuitive and user-friendly.
  • The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
  • Cons

  • This is disappointing as we now must continue to store hard copy files when we were hoping to eliminate them.
  • You can not export to excel. You cannot delete mistakes.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos