extendedReach vs TheraNest

RATING:

4.5

(61)

extendedReach has 61 reviews and a rating of 4.49 / 5 stars vs TheraNest which has 925 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (61)
4.4 (925)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 16, 2023
January 15, 2024
Pros/Cons
  • Pros

  • I like that I am able to easily document my clients and information needed about them.
  • It is user friendly, adaptable to our needs. Support is very responsive.
  • Cons

  • It times out very quick and often, we realize it’s a safe guard but it’s very annoying.
  • The one thing with the software is that you have to put the time into learning how to navigate from place to place. Until you really dig into the software it can be difficult to know how to navigate.
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  • Pros

  • I love the way this software is organized and how everything I need to do to work with my clients is all in one place. It is very user friendly and my clients are liking it to.
  • They respond in good time, and they are incredibly helpful when they do.
  • Cons

  • So paying double and doing double the work is what she thinks should work for me. She was very unprofessional and rude and her supervisor never contacted me to resolve the situation.
  • They blame a third party that they choose and put absolutely no effort and extremely poor customer service to resolve this issue.
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Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos