The easy to use solution suite to organize an event (from website to ticketing): it is very user friendly and has the features you need to market efficiently the event (website, newsletter, email, contact database) and to manage it (registration, ticketing). The networking platform was a great feature: People could see who was attending, started conversations before the event and scheduled their meeting. A lot of the interactions that happened onsite was prepped by the software solution. Finally customer support was excellent.

We had an issue with displaying the pictures and the bio of the participants but it was resolved by the customer support team. We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients.

Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world.

Looking forward to platform updates in the areas of attendee networking + engagement.

I am pleased with the company - we have signed on for another 2-years. I hope there are some major improvements to the streaming capabilities and polling/survey integration in the next few years that we can benefit from.

The customer service we have received is wonderful. It feels like they are ontop of helping us solve most of our problems. The price for the product also allows us to use globally without worrying about going over on usage. I like that I am not limited by log-ins which help my team to be able to all be in the platform and others within our marketing team as well.

The streaming platforms - each one is missing key features. Uploading videos, uploading a power point that allows any speaker to transition rather than just the one who uploaded. Surveys and polls not being directly in the platform almost make them useless to us - our previous platform had them pop-up right after a session which increased responses. Limitations on template features are frustrating when we are trying to create templates.

I like that Bizzabo makes event management easy Everything from booking payment and marketing events is made easy by Bizzabo The software comes with great video conferencing features

All about Bizzabo has been smooth and no issues at all.

We were using multiple platforms to run our events, leading to more time-consuming steps in transferring information between them and losing quality along the way. Bizzabo has pretty much everything in the same platform, making it a lot easier to run an event seemlessly. They also have a lot of integrations so we can still use platforms that we need to.

They have considered nearly every aspect of event experience and included it into the platform design. It is extremely versatile to meet a variety of event needs and their highly attentive customer success team is quick to build a custom workaround if needed. Easy to use whether you know code or not. Their knowledge library is robust and has answers for majority of inquiries that pop up when exploring the platform.

It can take a while to learn all the capabilities of the platform, but their support team and library is quite helpful here. I do wish their support chat was faster and a bit more knowledgable about the platform.

Overall, I have had a great experience using Bizzabo and working with their team to build our custom app. Their support team is also great.

Bizzabo is exceptionally user-friendly. The platform is easy to use and makes life as an event planner much more manageable. The reports and analytics are transparent, and exporting necessary data is seamless.

The Bizzabo website editor could be more customizable. I also do not like that push notifications cannot be edited. If you have a typo, you have to delete the notification and re-create it. However, Bizzabo continues to update the platform and adds more features, so I think this will be fixed soon.

Overall it's a solid product that is comparable with other high-end virtual event software.

Easy to build a nice-looking website with multiple pages & registration even if you don't have coding/HTML experience. Customer support via email was quite responsive and generally helpful. My organization is required to use Zoom for virtual meetings and Bizzabo allowed a seamless one-click experience into our Zoom sessions from the website agenda, which provided us with much easier to use attendance data than in Zoom. The software is comprehensive and honestly provides pretty much everything you'll need for virtual, hybrid, and in-person events. The customer help site (Bizzaknowledge) had a cool upvote feature for users to support each other in getting new feature requests noticed.

Customer support was always great but it'd be nice to have a chat feature on the Bizzabo site, or even easy to use documentation on their customer help site. Our attendees in China were unable to register for our event, so it would be nice for this to be available there as well. Would sometimes experience small, random glitches; for example, with the native comms/campaign manager, where our branded colors would sometimes just not work in some emails - ultimately with no solution from customer service.

Happy with the product, customer team are nice but not based in Asia and turn around time can be slow which causes problems when onsite with an event.

easy to use and set up from marketing, to registration to event communication and information.

turn around on getting fixes for programming bugs is very slow and sometimes not possible for some critical errors eg. if a speaker has changed jobs since they spoke at your previous event, the system will pull their old job and not dynamically update so they are listed incorrectly.

Bizzabo has helped us elevate our virtual events big-time and gives us the opportunity to really analyze each specific registrant/attendee.

I love the flexibility of the software. For one event, we can use our own website and embed the necessary components, but for other events, we can use Bizzabo's tools to completely create the event within Bizzabo. We've been able to integrate with Marketo to keep our customer communications consistent with other campaigns. So the flexibility has been the biggest win.

It can be tricky for attendees to understand where to go to watch sessions.

Solid experience, it helped us smash year 1!

Bizzabo basically covers everything you need for your event. We used it in Year 1, and it was a life saver. It was recommended to us by our partners in the US, and we loved it all round.

There's a lack of flexibility around speakers pages, where we wanted to add links to Youtube, inbed videos etc and we couldn't (due to the agenda pulling in speaker info). Id like to see a way around that. Also, there were a few sever issues, apart from that all good!

Bizzabo has been an amazing partner these last couple years. The platform sells itself, but the accounts team is a pleasure to work with. They are attentive and collaborative; and always seek to help our needs.

The intuitive platform features make creating event registration sites and websites quick and seamless.

My team hosts a lot of award events where guests purchase tables. If there was a more seamless registration feature to facilitate table planning that would be extremely helpful.

I highly appreciate the Bizzabo tool for its intuitive and user-friendly interface. It caters to various types of events and offers seamless event registration, streamlined check-in options, and convenient mobile app access. Bizzabo truly excels in providing a smooth and efficient event management experience.

I found the integrated streaming options in Bizzabo to be quite limited, requiring me to use external solutions. As a result, it was challenging to gather all the event metrics in one place. Furthermore, the mobile app had some bugs that hindered its efficient use. Improvements in these areas would greatly enhance the platform's functionality.

Huge time saver and therefore a money saver - the tedious tasks that one would have to deal with on other website platforms are no longer a problem and one can really focus on generating revenue.

The back end is extremely easy to use and well automated. It has saved me so much time to focus on other marketing tasks. The front end has some great design options that are perfect for our events. The support team is always very helpful.

There are some limitations due to us being a South African run company like only having one currency per site available however they have been very helpful in making this work for us and coming up with solutions that work. Any limitations that we have had were addressed and are no longer a problem.

We received great support from [SENSITIVE CONTENT]. He gave good suggestions and tips on how to utilize the platform. This actually shows Bizzabo not only focus on how much we are going to spend with them but added a human touch that they care if our event success or not.

They provide 1 stop solution for events from in-person to hybrid.

Their speaker portal can be complicated for those who are not familiar with tech.

Before we used our own main website, which was really hard on time management as every change we had to do was through our development team (even when it came to changing a full stop). Now we have full control over the website, design, registration etc.. The support team are fantastic when you have any problem big or small. Really useful when you are on a deadline.

How user friendly it is, everything is simple yet complex enough to do all the functions you need it to.

If you are not experienced in CSS there are only a few templates to choose from.

It has been overall very positive. I appreciate their responsiveness and passion for doing good work. Feels like we are all on the same team. Nice to not be talking to bots always!!

Many features can be customized to your liking and needs! Lots of functionality and improvements on the regular. I appreciate that the team genuinely does respond to suggestions made on their forum - I have seen some of mine implemented that have really benefited our events.

Sometimes I knew more about the platform than the folks I spoke to at support, having developed our own "hacks" to make it work for our needs. That said, the support team was always open to learning and as mentioned above, they have implemented some of my requested changes.

Ease of use and modern design. I also like that it provides multiple templates to fit the mood/theme of your event. The most priceless feature...is the customer service and help/tutorial owl.

It doesn't offer intuitive registration (question) build-out and that's sorely needed in my organization. Also, I'd like to see a feature that allowed for isolated confirmation and group registration (ie, if a group is registering I need to know the names, dietary needs, media release, etc for each person but they should all be tied to the purchaser/one record)

Bizzabo is a great event management/marketing tool for organizations which would like to benefit from a comprehensive package solution, including an event website and app. Their customer support is great and helpful. What I truly appreciate is that Bizzabo constantly seeks to improve their product - for us the only functionality missing at this point is the option to schedule one on one meetings for attendees via the app, but this seems to be in the pipeline for the near future.

+ Event packages include website and mobile app + Integration options with existing tools such as MailChimp + Great and responsive customer support + Easy to set up ticketing and payment systems + Constant development and improvement

- Missing functionality to schedule 1 on 1 meetings (but Bizzabo seems to work on it) - Polling functionality didn't work as smoothly as expected

I use this tool for almost 2 years now, and all my events run well because it helps me plan and organize it

The feature that I like about this tool is its network as an event platform so people can access it easily. With that feature I can find out the number of people who will come and they can also find out information at the event

This tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update!

Registration management and agenda scheduling

Streaming application and Networking options

They were overall great. We had some issues with lack of communication on some technical outages they were having and not letting us know. But otherwise, their customer relations were good.

Registration - both advanced registration and on-site check in.

They need to improve their virtual/hybrid networking option badly. We didn't even use it, even though it was included.

Absolutely tremendous Made for an easy year 1 and reduced many man hours for the website, ticket registration etc

Ease of setup and use Loved the quick feedback from the team as well - representative is of this world lovely, patient The templates were great and loved how integrated the website and the app were

Costs were a bit high especially regarding the onsite registration I would have loved to have gone with the registration but when looking at the cost per badge it was a bit exorbitant We have our own iT folks so it would be wonderful to have some in between option possible wherein it’s not the bare bones basic onsite reg and not the full suite but something in the middle

Has solid out-of-the-box capabilitiesIntegrates to PardotWebinar recording capabilitiesIntegrates with Slack

Hard to customize website, registration form, email, etc. On-site printing - our order size was too smallPolling and media features in Ultimate haven't been rolled out yet. Polling feature isn't greatSingle session feature for webinars wasn't rolled out when we first onboardedWhen we met with a Bizzabo rep. regarding the polling features, he admitted that the features for Interact weren't great, and suggested we use a 3rd party polling system for UltimateWebinar UI isn't great. Pretty confusing

Good

Easy to see when a contact has attended multiple events.

Difficulty with reporting, instead of downloading registration reports they are sent to your email which is inconvenient when they go to spam, etc.

It was easy to track down the attendance ratio of participants in our events and conferences

There is a free trial of the software to test the applicability of the product before buying the original product It is easy to install and use the software There is support available in online and other modes

Its slow to integrate with other social media platforms In case of slow internet connection, using the software maybe a challenge