All Eventzilla Reviews
1-25 of 373 Reviews
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Lorena
Insurance, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed February 2024
Eventzilla Review: No Event Is Too Big For Eventzilla
Edgar
Verified reviewer
Performing Arts, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Big Ticket Platform For Any Size Event
We run many cultural events and performances, all free of charge. So we needed a professional solution for ticket handling that solves many logistic issues, starting with ticket sale windows, personel, ticket printing and event entrance control. With Eventzilla we solved all these issues and many more. Social marketing gets boosted on the fly and post event CRM is pretty cool and helpful also.
PROSEverything! It's really easy to set up and to customize your event tickets. Plus the fact that you can do check-ins with a barcode scanner or your mobile phone gives your attendees a much better impression of your events. Social media promotion is a great plus, but getting feedback from your attendees with customizable surveys gives Eventzilla a big plus over other ticket software.
CONSNo sitting map configuration yet. Other than that, everything is great.
Brianne
Food & Beverages, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great for Virtual events as well
Great, use it yearly.
PROSBeing able to have a ticket system that collects the info for us and also allows us to email attendees. Useful for updates and then even follow up surveys. I also love the different ticket options. Different "tiers" of tickets along with cut off dates makes having our conventions that much easier.
CONSNothing that I have noticed yet. Keep it up
Reasons for switching to Eventzilla
They were not able to do what we needed, EventZilla did what we wanted.
Phillip
Sports, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed July 2020
July 2020 - Quality of Product is Declining (user over 2 years)
I used to LOVE this system but now it has gone to $#IT. Going elsewhere.
PROSI really enjoyed the simplicity of the previous system. It was powerful in all the right ways - mass communication with HTML capabilities, order and attendee sorting, third-party merchant services integration, easy to use event page layout designer, etc... All of the above have slowly declined in reliability and there are many glitches in the system now.
CONS1. Setting ticket sales dates do not work accurately and are off by DAYS. 2. Ticket sales quantities are no longer registering and have caused issues with overselling, thus having to manually refund. 3. Glitches in sold out capacities where new ticket sales show up as "sold out" immediately. 4. Customer service response times used to be a few days, now I don't even get a follow up. Their chats are bots that seem to go to nobody now. 5. The reformatted their system design to be more visual, but it does not sort events at all so if you have more than 20 events in log, they easily get lost in the long scrolling format. 6. Their HTML based mass email form has now started to glitch and ticket buyers receive HTML code instead of what it should look like. 7. Ticket purchasers intermittently do not receive their PDF tickets. 8. Sometimes ticket purchasers get charged twice for one ticket. This used to be competitively priced with strong and reliable features. This no longer serves as an efficient system for ticket sales as it requires A LOT more manual entries and putting out fires due to glitches in the system.
Metis
Consumer Services, 1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Best option for my business.
I am a dog trainer that hosts yearly workshops where I want people to be able to register and pay online. Eventzilla was easy to set up and get started, and my clients found it easy to use as well.
PROSAble to customize payouts. Easy to refund customers.
CONSLike most of the other options, the cost.
Reasons for switching to Eventzilla
Horrible customer service. They also held onto my payments for a ridiculous amount of time.
Felicia
Entertainment, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2019
Way Better Than Eventbrite!
I'm glad I found this software. Lots of options and functionality.
PROSI like Eventzilla most because you are able to receive your cash right away as opposed to waiting a week or two after your event.
CONSNo one really likes to pay fees but Eventzilla's fees are reasonable.
Reasons for switching to Eventzilla
Because they take too long to pay for an event.
Sriram
Information Technology and Services, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
EventZilla is amzing
Excellent
PROSI have been leveraging Eventzilla for my coaching classes for the past 3 years and I am super impressed with the user friendliness of the application and support from the team for any queries.
CONSNothing that I can think of. May be socializing the events in social media can improve
Reason for choosing Eventzilla
Less fee and user friendliness
Tyler
Verified reviewer
Computer Software, 51-200 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2018
Easy to use, lacks some functionality
Overall experience is good, but I did need to move to a more robust solution (and more expensive) to get all the features I need.
PROSThe price is right, and for simple events, it is great. When you have more options, their form builder becomes limiting.
CONSDifficult to configure with the form builder
Abdul Waudud
Verified reviewer
Computer Software, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Live your Events In Minutes with Eventzilla.
Eventzilla offers great functionality for both the Free and Paid version. You can easily tailor your events with all the required information like Text, Pictures, Audiovisual, Maps, and other content. Although Paid version offers a lot of customization options. You can easily monitor Event registration and ticketing status right from the Event dashboard. Overall very user-friendly for both the event organizer and attendee.
CONSEventzilla offers limited options when it came to customizing graphics. Also, customizing the Event URL is not available with Eventzilla.
Ashley
Verified reviewer
Religious Institutions, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
Eventzilla Review
It's been decent.
PROSI like that if you aren't charging for an event, that the registration is FREE.
CONSIt's been a challenge to take out the money for the events we have charged for since you switched from PayPal. We still have money sitting in an account from eventzilla last summer because our office admin doesn't think she should have to give her personal SSID number to take out church funds.
Fritz
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Great Event Management Software
I have used for years for both a High School Reunion and several golf tournaments. It works well. Keeps the Management of attendees.
PROSAllows you to quickly setup an event, set the Venue, Set the Tickets. Accept Payments. Notifies you of Purchases. Generally a one stop for the Event. It can handle any type of event.
CONSDid not find it sooner. Would be better if you could spread payments using WEPAY instead of PayPal. It may be a feature but I have not found it. That would be a General Ticket is taken down by a 4 Ticket Purchase. I use Eventzilla for a golf tournament but I have several tickets that are for 4 golfers. We also sell singles. I would like it if I could reduce the Single Player count when a Foursome was purchased. I now do that manually.
Cathy
Education Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2017
Easy and automated
We like this site for its ease of use, but would love the options to search for attendees by name and allow attendees to cancel their own registrations.
PROSFree service, automated emails to participants and organizers, looks good, easy for participants to use.
CONSWould like the option to search for participants by name since we host so many events. We would also like a clearer explanation to participants as to how to cancel their own registration.
Vendor Response
Hi Cathy, Thank you for choosing Eventzilla for your event registration needs. 1. We do have plans to improve the name search - in the coming weeks, so you can find attendees easily. 2. Attendee self-service is live now. Attendees can view and download their tickets easily. In the near future, we are adding options using which attendees can edit or cancel their registrations - when it is enabled by event organizers. Thanks again, Customer Success Team @Eventzilla
Replied March 2017
Denise
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2017
The software has gotten better over time. It is not the most intuitive but it certainly gets the job
I am able to imbed registration linking on to my website. And it works well with PayPal. It isn't hugely expensive.
CONSThat the software doesn't recognize ticketing levels correctly. For example if you have a max registration of 10 and you have deposit, 1sr installment and 2nd installment registration ticket levels, the system will show sold out when 7 deposits, and 3 1st installments are made even though there are 3 spaces left. This is very annoying.
Kenji
Sporting Goods, 2-10 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2019
Eventzilla in the lineup of other event software I've used
I use it to put together a luncheon at a trade show for 100+ people, twice a year. It works well enough, and seems to get good uptake. I'd like to have more design options and have the app auto-save my work. Creating a mobile app option would add value and make the platform stand out from competitors like Eventbrite, Eventbee and Cvent.
PROSfree access, seems to be working to improve each time I use it. Moving in the right direction. I also like the security feature built into the UX, where I'm prompted to create a password for registrants. Allows me to get creative w/o making it too difficult.
CONSMany event-centric elements aren't even hinted at as on offer. It'd be a good way to monetize it better, to 'ghost' features like planning checklists, contact lists, design templates, and other key event organizing points. Having a wizard/AI would be amazing, since there are many types of events.
Reason for choosing Eventzilla
Easy to use and affordable
Reasons for switching to Eventzilla
Eventbrite no longer supports non-profit (unpaid) portals.
Carol
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Eventzilla Review - Springboro Chamber of Commerce
Excellent system, we have used for about 4 years.
PROSEase of use, fast response time, immediate posting, easy to clone events and copy events, edit events and use to register for our members.
CONSI dislike sometimes that the system is down during the week. I understand sometimes maintenance has to be done, just wish it would be done in the evenings, or on the weekends.
Jason
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2016
Eventzilla
We used the software for about 1 year, as a registration method for a large convention. Overall, the software works well, but there are some flaws, especially with payment methods offered.
PROSEase of tracking total numbers of registrants. The ability to download as an excel file at the end, to manipulate into the sign-in sheets that worked best for us.
CONSThe payment methods offered were limited, and not customizable. Also, PayPal was the "online payment method", but PayPal has serious issues with anyone trying to use their cell phone to pay (instead of a laptop/pc). Also, if someone needed a registration modified (name changes, email changes, etc.) it was extremely time consuming and frustrating to do.
Kelsey
Law Practice, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2019
Great event platform
Great platform does what I need it to do without being difficult to use.
PROSThis product is easy to use. Everything is in individual categories making is step by step to set up for whatever you’re trying to use this platform for.
CONSI would like to see a simplified yes or no rsvp without having to be a ticket sale.
Reason for choosing Eventzilla
Cost and functionality.
Marcellina
Research, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2017
A user friendly, visually friendly-ish tool that could use some updates
We've been using Eventzilla for quarterly classes and event registrations. There are bugs in the system we don't like, but we've figured out a way around some of them to make it work for us. I took on the task of managing the tool without any training provided to me and it's been relatively easy to pick up as the site options are pretty intuitive. The tool has some limitations such as not being able to track sent messages, like when you've notified someone to complete their registration, or when you've notified someone on your waitlist that they can register. Another thing that bothers me is it will not allow us to overbook an event as the the administrator, which means if you cap your event, you have to go through a lengthy and risky process of opening registration up again to the public if you want to register someone on the back-end after your event has reached max cap or it's past the registration deadline. This is something we have to do a lot and it is time-consuming. Overall the tool is useful and pretty user-friendly, but we would like to have better email tracking and customer tracking abilities and will be exploring other options.
PROSEasy to use.
CONSVery little if any tracking capabilities.
Barry
Health, Wellness and Fitness, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2017
Running a business on my own...
I didn't mean for it to become a business. I just thought I had some space and could let people use it to give dental continuing education. Before I knew it, I had 25 classes running each year and it's growing. A secretary? No need. I run it with Eventzilla! Promotion, registration, attendee lists, refunds (through PayPal). It couldn't be simpler. My only complaint is that some of my tuitions are pretty large and I pay a hefty fee with the flat percentage even though there is no extra work for that. But that does cover their free service, too, so what the heck.
PROSPretty easy to run.
CONSSometimes I find certain things hard to find....have to go through different sections to find what I'm looking for. Can't remember examples offhand.
Kati
Oil & Energy, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2020
PIDX International Review
User-friendly interface, good options, good customer support
CONS1. Some bugs in software, features sometimes do not save and revert to previous setting. 2. Sent our scheduled event survey at random time (not when it was scheduled).
Anonymous
2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2018
Great tool for organising events
We've used eventzilla to organise our national fundraising challenge events, allowing people to sign up for mountain climbs and pay for their ticket at the same time as accepting T&C's and finding out more information about the event. It was really easy to set up and to manage the event and much easier than dealing with hundreds of emails!
PROSIt's easy to use and simple to personalise the events to incorporate your own branding and design. The notification settings are also easy to adjust to suit and reporting works really well. There are a lot of functions for a simple looking interface.
CONSNothing, it all does what we want it to!
col
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2018
I like the professionalism it provides me and ease of use.
That it is web based and easy to access and edit when needed. I like that I can copy and event and edit it with a new link. That is a time saver.
Carol
Education Management, 1 employee
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed July 2019
Gets the Job Done
It was fairly easy to use with a low cost.
PROSIt was simple to duplicate my events from last summer and edit them for this summer.
CONSI had difficulties getting the coupon codes and online payments to work.
Reason for choosing Eventzilla
Easier
Reasons for switching to Eventzilla
Cost
Murrel
Non-Profit Organization Management
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2017
Very practical and useful. Good features and support.
Provides good value at low investment of time & money. We have reconsidered Event Brite from time to time, it has better features, but still select EventZilla. Writing our own from scratch is too expensive.
CONSLacks good field edits. Numbers should have field length, upper & lower boundary checks etc. We have an online membership database that we would like to use to validate attendees but there seems to be no way to embed code to validate member numbers against those entered in the field.
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
Easy to use for different types of events
We have a midday event for moms and their children at our church. I needed a method to know who was coming each time so that I could plan appropriately for childcare. Eventzilla made this a simple process for me to set up and for our moms to use.
PROSI liked being able to personalize my use of Eventzilla for different types of events. I work in church ministry and have used this for ticket sales and just simple registrations. It helped me tremendously to be able to build my own registration forms with specific questions based on the needs of the event.
CONSIt took me a little while to learn how to effectively use the waiting list feature with my sales and registrations. I would have a limited number of spots and needed an easy way for a customer to cancel their ticket and the next person on the waiting list to be notified.