CenturyLink
About CenturyLink
CenturyLink Pricing
CenturyLink offers a free trial with paid plans spanning across monthly subscription and hourly usage. Details include: Virtual CPU - 2 Ghz+ Processor (up to 16 CPU) – $0.009 hourly or $6.48 per month Virtual RAM - 1GB (up to 128GB) - $0.0135 hourly or $9.72 per month Block Storage - $0.000167 hourly or $0.12 per month
Starting price:
$0.12 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for CenturyLink
1 - 8 of 8 Reviews
Tito
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed August 2023
Overall good products. Support and customer service is not good.
Service is great. Reliability function always good. Customer service maybe 1-3 on a scale of 1-10.
PROSI would say most of the services offered are great and reliability is top tier. No issues with services.
CONSWe’ll support and customer service is horrid. I love there services but if you need any support it get difficult. It’s usually a call center and they don’t care too much. People and sales reps constantly change. Customer service is the worst. A simple removal of service becomes a days job to weeks or months.
Reason for choosing CenturyLink
Availability. Function. Reliability.
Bertis
Outsourcing/Offshoring, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Centurylink
Overall is fine
PROSThe variety of the deals and plans for internet services.
CONSThe onsite tech visits. They are not formal and lack professionalism.
Mike
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2021
Niche markets for high priced services
I have been working with CenturyLink or part of it for 20 years. It was originally Qwest and CenturyTel, and Qwest has always had billing issues. It seems the merger brought out the worst in both companies. Their customer support is non-existent, if you ever do need support get ready to spend a day on hold and being disconnected many times until you finally end up with someone who may be able to help, and then you will get disconnected again an lose all hope, I think it's their model. I often just ignore issues until they are critical because I don't have the time or patience to sit on the phone for hours. And this part kills me, no matter what number you press, what you say, who you say it to, as a business you will ALWAYS 100% of the time end up in the home call center every time you call. I have entered in our account number, said "BUSINESS" very clearly, and every time I end up in the home queue and then someone asks me every single question I just answered on the automated system.
PROSThey have an amazing service tech named [SENSITIVE CONTENT HIDDEN] who is the only one I ever call because he's the only one who gets things done. Phone service seems to work most of the time, just pray you never need tech support.
CONSIt's outrageously expensive in small markets, and they are often the only game in town so they can name their own price. We have small locations with 1-2 staff where we pay more for service than larger 30-40 people offices simply because they have cornered the market and there is no competition. They also often make you bundle to "save" buying services we never use.
Reason for choosing CenturyLink
Only service available, whenever we can we are moving away from Clink.
Christopher
Arts and Crafts, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
CenturyLink Review
I have nice affordable use of CenturyLink also with some issues like the other software
PROSThe most impaction feature is the security and have a lot of good functions for all the companies or users
CONSThe load balance is sometimes difficult to understand the app development have to make a chart with references or meaning
Reason for choosing CenturyLink
It was recommended for.other user
Yoyo
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2021
Century Link is better than Xfinity in terms of pricing but that's about it
Decent, better than competitors but could be better and have more consistent Wifi speeds.
PROSCenturyLink has no contract unlike Xfinity which is 12 month contract. And it also has 940 mbps down and up.
CONSWifi speeds is about 50mbps by default. If you plug in ethernet you can get to 940 Mbps. But from asking around, it seems like everyone is hard stuck to around 50mbps via Wifi no matter what. It could be the free modem they provided is just bad.
Reason for choosing CenturyLink
Chose over Comcast Xfinity's "gigabit" because Xfinity only has 20 mbps up and it's super hidden. Xfinity has all these gotchas and that CenturyLink simply doesn't have. Comcast Xfinity has too much gotchas.
Nana Kwame
Education Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2023
It's okay but not great
Aside CenturyLink's affordability, they honestly need to improve on their service and availability.
PROSI like CenturyLink's pricing model and they don't hike up their prices unnecessarily
CONSFor about a month, we kept on getting service interruptions and that made us lose some valuable clients
Natsumi
Hospital & Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2021
Reasonable price
Overall, it is good enough to continue using it. Price is reasonable and I like it.
PROSThis software is widely used. I have been using it for more than 5 years. It is okay. I don't necessary love it.
CONSI experience some connection issues time to time. I would like to be more stability with this software system.
Daryl
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2022
It worked while we had it. I would explore other options
it worked well while i had it. liked the ease of use
CONSCustomer support is difficult. It was hard to get ahold of somebody when something went down.