Overall I am very satisfied with the product and customer service.

I like the flexibility to create and modify schedules and reports. I can create tasks for team members and Aha! sends them reminders (upcoming and past due). I manage business operations projects and this feature has been very helpful and has eliminated my having to chase down most tasks. I like the feature to create various reports with multiple slices of data/views for different purposes by just adding or removing filters vs. building something from scratch. Customer support is top notch. Someone always gets back to me within a couple of hours if not sooner whenever I reach out with questions or requesting help.

This software is complex, IMO not very intuitive and has a steep learning curve. There are tutorials that are very helpful and walk you through most everything you can think of, but it takes time to watch them and/or read. Once you get past the initial phase of learning the software and features you need, you will love it.

A very user-friendly and straightforward interface. It's fantastic that a single platform can be used to oversee everything from product to service management to strategic planning to operational reporting.

A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.

It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.

After getting used to it gives you ton of features to create stunning visualizations and project tracking on a very nice way

Tons of features giving you the ability to follow up on biggest to most minute details of projects which makes it very malleable to various needs.

The learning curve is steep compared to You track. Schedules epics activities development tasks todos and several other features can be hard to distinguish and somewhat confusing.

The layout of the sprint and features is really well done. I do enjoy the look of AHA vs other competitors that I have used. It’s really easy to use and the mobile app is a nice feature.

I really don’t care for the search functionality of AHA. I think that I don’t always find things in the way I search or use keywords. A keyword might be in a ticket but it isn’t always found.

Aha's ability to centrally manage many projects and provide seamless Jira integration save time by eliminating the need for developers to switch between applications. It's helpful for making a road map and organizing ideas visually for the company.

I like how simple it is to log requests for help and suggestions for new items. It's also great for working together on projects with other people in your team.

The biggest thing that bothers me with Aha is that there isn't a particularly helpful or user-friendly dashboard where you can see all of your open support issues and ideas at once.

We tested and demo'd all of the top-rated pieces of software that call themselves Product Management Software. Nothing compares to Aha, in my opinion, it is the only software that offers all of the key features I need. There are definitely a few tweaks that could be made, but nothing else even comes close to this tool. I am very happy with it.

It is made by Product Managers for Product Managers It has features around the vision and strategy of the company There is clear separation between ideas and features There are Personas that can be attached to ideas and features There are goals and strategies There are areas to store your files You can create shareable presentations that update dynamically You can build wireframes within the tool You can house everything you need as a Product Manager is one locations The support is amazing Integrates with JIRA

I find it difficult to find what I am looking for in the knowledge base Some of the features are not very intuitive to use There are a few features I would like to see added

We use Aha! to manage and optimize our product management for development of Enterprise software.

I first used Aha! four or five years ago - and it was good then, but has come a long way. I really like how Aha! brings together the why of product strategy with the how of product management. It enables our team to collaborate, stay informed, share, and stay on track in these areas in ways that are very difficult to do with JIRA alone, or some combination of product specifications and JIRA. It's intuitive and the support is very responsive, knowledgeable and friendly. There is a lot of customization possible, although I have not dipped into that much yet. But it is clear that as the size and scope of our development organization and product line grow that Aha! has everything needed to manage, prioritize & focus our efforts. Integration with Atlassian JIRA is also strong and a good option. We looked at only using Aha! - including for managing our development tickets & sprints - but that is not a fit at this point. Keeping the clutter & detail of all the workstream & ticket management for development separate is a better solution. I definitely recommend Aha as best in class for product management.

The one major improvement that I see is the need for some type of Knowledge Base / Documentation tool set similar to Confluence. Write now, I find that I have to keep meeting notes in separate documents, as these will tend to cover multiple tickets, and have other work to assign tasks and so on. With Confluence + JIRA, you can both document meetings and develop specifications in one place, and then link this to all of the tickets that are related.

This is one of the slickest, most beautiful, well-thought-out, powerful, and extensible tools I've ever seen. It took a while to get all settled into exactly how it fits in with my needs, but the documentation AND customer support were second-to-none during the trial to help me get there. Once I did...wow, it's slick and powerful.

I loved so many things about Aha!, but probably the most important thing was my ability to manage and prioritize a LOT of my product's features that can also be tied to Epics, Storys, Initiatives, and Goals in a very slick and powerful interface.

The product becomes cost-prohibitive, especially for startups, if you wish to use the "Develop" side of the product as well as the "Roadmap" side. For some reason, you need to step up to an extremely expensive Enterprise version, which makes little sense as smaller companies would of course want to use sprint planning and many other critical lower-level engineering and development features. The trials only allow one or the other, not both (without a very confusing experience), which seems odd for the same reason.

I used Aha previously as well as just getting started with it at my current employer. After using Aha, you will never want to go back to the chaos of PowerPoint, Excel, MS Teams, Sharepoint, etc. I have had nothing but great experiences with the Aha team, both during the trial period and once we became a customer.

- Easy to use and learn - Excellent support team, knowledgeable and responsive (all former product managers!) - Several templates to choose from, or create your own - Well defined structure for strategy, vision, goals and initiatives - single source of truth for the Product team - Easy to share content with stakeholders - Highly configurable to our organizations terminology and product hierarchy

- The presentation capabilities are somewhat rudimentary (formatting, graphics) - Limited ability to support the Jobs-to-be-Done methodology (there are ways, but it's a bit of a square peg in a round hole) - Embedded tables aren't sortable so it's a bit like older versions of Confluence

The best !

Aha! is very easy to use product management software we love to use following software: - Product Roadmap - Idea generation - Sprint planning - Epics, feature and requirement descriptions

I think as a tool it solves a lot of issues but I could be more interactive like miro.

I am now using Aha! in my 3rd company. One was enterprise SaaS focus, one was a 70 person team and now as a bootstrapped start-up. Each experience has been very positive. I've been able to accomplish what I need without a lot of fuss or distraction.

Aha! is a great canvas to organize your business, product and customer journey. You can take many of the miscellaneous thoughts you have rattling around in your head, and the many post-it notes you have scattered around your office and put them to use in an organized way. It is hard to emphasize the importance of seeing your ideas and tasks written down and prioritized. Aha! makes it easy to articulate your goals and initiatives in a way that is compelling. Then when feature requests come in (as they inevitably will) you have a canvas for deciding how a request compares against the priorities and compared to other requests. It helps you and your stakeholders come together, discuss and come to a consensus on 'what should we build next.' Another think that I love is the fact that Aha! team does not have a sales function. Instead the platform has invested in a top notch customer support team who will help you customize and build out your plans. They help with introductory, small and big projects.

Can't think of any specific shortcomings. The platform is very deep and customizable so it can grow with your team's needs.

I have recommended and will continue to recommend Aha! to my clients whenever they want to clearly see how their roadmap, initiatives, values, mission, personals, competitors, projects and releases are all interrelated and support (or don't support) the overall goals of the organization. It comes down to one word...CLARITY.

I am a management consultant. I work with small to medium-size businesses. Often these engagements involve helping leaders get their arms around a complex set of long-range forecasts roadmaps, projects, initiatives, strategic goals, products, services, and more. Aha! brings clarity to my clients like no other tool I have used. There are other tools that do this or that but nothing is as easy to use and drives clarity for leadership in an organization. I love the ability to create a live web page that shows changes and updates to the roadmaps and other documentation in real-time. The time savings alone in not having to create a new slide deck for the executives is a sheer delight to my clients.

If you are looking for something to manage the details of your project, I would not use Aha! It just isn't made for that. I always set Aha! on top of a project or product management system; jira or smartsheet. Getting your head wrapped around the hierarchy of Aha! can be a learning curve but once you get that down it makes sense and works great.

Centralized auditability for investment, traceability from idea to release, centralized communication to internal teams, feedback from customers, structured rankings - list goes on. We originally used Doors, which is an extremely good (but rigid) requirements management platform. Aha! works better with our shift in development practices, and in tandem with JIRA, while adding a lot of capability that wasn't present before (outside of scattered presentations and spreadsheets).

Philosophically, the software gently pushes you to validate decisions that are key to product management - why are you building this, who is it for, how is it helping you achieve strategic and tactical goals? With that in mind, it sets up the team to be critical in their choices, extremely important in the current market. You're not forced to use these features, but it helps with both top-down alignment and bottom-up justifications for expenditure. From a feature perspective, the JIRA and Confluence integration work well for our purposes, the cascading templates help us ensure consistency in communication with Engineering across the product lines, an the Ideas portal is a great addition for internal and external feedback.

Additional data types for the extensible entities would be nice - lists of custom entities for one.

It has been a pleasure to work in Aha! and see all that it has to offer. The response time and the quality of responses/follow up has been second to none.

I like how easy this product is to use and all the features it has to offer. It's easy to setup and configure to meet most of the needs of my team. We are operating within the Scrum Framework and this tool is being used by all Scrum teams in the Agile Release Train (ART). We have been pleased with the analytics functionality to report out how we're doing as an ART.

There isn't functionality specific to Scrum teams. It would be great to have a 'Sprint report' auto generated so that we can easily see what was done, what was not done during a Sprint, burndown report and other key metrics reported for our Sprint Reviews. Right now, we piece all of this together.

A very positive experience that allows us to map strategic goals to the work done. It provides tools such as scorecards, custom fields and calculations that allow managers to assess the work on an even playing field, and set a roadmap that can be tracked with achievements building to the end goal.

Easy to integrate with development software and link to that work to the strategic goals and initiatives to make sure we build the right things the right way, in the right order for the right reasons. Achievements build and are tracked overtime to show the ROI quickly and easily.

The price per user prohibits it from becoming the main tool used by all staff. It requires project tracking to be done in the development tool to minimise project costs overall.

I love this product, it has been great to use, and the customer support is outstanding and always able to help me solve my issues.

The ease of use is awesome, and bringing new users onboard is simple and quick. The integration to JIRA, and SSO, makes my administration and use simple and straightforward. It allows me as a product manager to manager the roadmap, and dev to concentrate on their JIRA environment which they are comfortable in.

The presentation module could use some more customizations, and tools, it is OK, but I end up creating PDF's and moving them to powerpoint.

Our organization continues to expand the use of Aha. From Feature management, have also expanded to Idea Management, and are now taking on a more strategic use of goals, initiatives, and the like.

While the product is very good, Aha's customer service and support is far and away the best I have ever encountered, not only from software providers but pretty must across all walks of life. So responsive, so informative with the responses, and if anything needs some additional work, they are quick to schedule a timely call to work through solutions to satisfaction.

Navigation can leave a little to be desired. can be very confusing if not in it every day

We have been extremely happy with the ease of use, overall features and value provided by Aha! for our roadmapping and project management needs. Of particular note has been the support response times and turn-around time on solving reported issues.

Aha! delivers on the promise to make product roadmapping easy however it offers more than just that. We have been using it as a common platform in product management for planning product roadmaps across the different groups and business units in our organization. While various other tools for managing product features and backlog were already in use integrating Aha! into them allows us to work on and provide an overall big-picture where planning and tracking strategic objectives is more easily done. Among the most useful features for us are the idea portal and flexible reporting capabilities. The reporting features allow us to replace sharing information in powerpoints to sharing a real-time view of product roadmaps and projects. The idea portal has allowed us to create a handful of portals to capture both internal ideas as well as external ones to connect and collaborate with our customers on developing solutions to solve their problems. In addition to that we have also used it as our main project management tool and recently in other functions to for example plan marketing campaigns.

While it does provide Single Sign-On and directory integration it lacks more flexible group management that would allow you to link permissions and access rights to Active Directory groups to manage via group membership which is typically needed in larger ogranizations and results in some amount of manual work for us in assigning and changing user permissions.

Aha! is no doubt a sophisticated tool for driving product strategy, sharing your roadmap, and detailing features. It's very flexible and configurable so it requires a little while to get fluent with everything it may possibly do, and be aware of the best workflow patterns with it. That said, once you discover your groove it gets much more easily. Pricing is also in the premium end of the market, particularly for smaller companies, but you do tend to obtain what you pay off.

Aha! offers a comprehensive range of strategies for managing the entire product management and marketing cycle. I began using product development tools like Jira and then VersionOne, but they both appeared and functioned as if they were developed on purpose and eventually evolved into product management tools. None of them were in charge of product marketing. It was clear from the moment a fellow CTO introduced me to Aha! that this tool was explicitly designed to handle the full scope of product management. The governance features that assist product owners in focusing on the business plan and priorities also aid in the definition of product strategies to achieve those objectives. Customer personas assist the development team in remaining customer-centric. Our product owners enjoy working with feature development because they get to decide both how the features should function and how feature delivery should be prioritised. The Aha! Score, which can be customised, helps to balance value with development costs. Contributors are encouraged to request functionality, and the review process ensures that the promotion (or lack thereof) of a concept to a feature is transparent. Executive management and the board of directors expect product roadmaps to include information in an accessible format and Aha! has delivered efficiently so far.

The tool is extremely effective, with numerous features that make it simple to build a complex puzzle that occupies all of your time, causing you to lose track of the original goal: efficiently produce a product that meets consumer standards and business objectives. Keeping the model easy necessitates discipline. Aha! is so powerful and so customizable that it took me a while to figure out how best to apply it to my particular situations and challenges. That said, their amazing customer success team has been and continues to work patiently and diligently to help me make the most out of it.

Aha! gets us 80% of the way there for most things we need, but that extra 20% would take it from good to great.

We like the ability to standardise our product management processes and data model across teams that had historically operated in different ways. Integration with Jira makes it easy to reflect development work being done with limited manual intervention required. The support team is always great and prompt to respond to queries. Good communication on new/upcoming features, too.

Some small improvements could go a long way for us - prioritisation views for initiatives, clearer record rankings, more configurability of the nicer-looking roadmap views, and so on. Additional configurability in user licenses would also be really beneficial (i.e. adding advanced functionality for just a subset of users) as there are some add-ons that could add a lot of value to some users but aren't always needed by all.

The roadmapping, release planning and feature boards.

The price tag is deterring the organisation to adapt it fully.

Increased ability to manage projects effectively and an ability to handle more projects without a decrease in organization. Upscaling the company's activities as we grow, Aha! is able to positively affect a single project, and also adds benefit when managing multiple projects in an environment that may be stretched for resources at any given time. Aha! can grow with your company.

Vast amount of functionality related to almost all aspects of project management. The scheduling tools to set up different timelines and dependencies on a project is the best I have seen in a single self-contained project management tool. Apart from basic time management and scheduling tools there are also a wide array of data analysis that can produce graphs, charts, and reports on project details recorded into Aha!, providing info previously unrecorded or not taken advantage of while using previous platforms. This allows you to see how much time you spend, your pain points, and areas of improvement for a single project or for the entire company as a whole.

As with any complicated software, the software has a steep learning curve and it is difficult to build new processes in a company for a program with this much coverage and that touches so many aspects of the company. Oftentimes when we began using the product for a certain purpose we found that it was often required to make adjustments in other areas of the company to effectively use the software. A good example would be our adjustment of protocols in the company with JIRA to effectively leverage functionality in Aha!. This often meant work required in those areas that was not initially foreseen. However, when was said and done - after on-boarding the product the benefit was a net increase in our ability to effectively manage projects.

I particularly like how Aha! allows the PM to link the features/tasks the team are working on to the reasons why these features have been defined and prioritized over others. It gives a clear direction to the entire team. I recently joined a startup company as a product manager and I felt daunted by the amount of features and tasks that were waiting to be developed in the backlog. The team was working in Agile mode, releasing features as soon as they were developed. It was extremely complicated to organize them around objectives and priorities and we had no visibility on when each of them would become available. Some members also felt that the team was sometimes working on features that should not be considered high priority. Aha! solves these problems as it helped us organize the developments into theme-boxed releases (even if we actually put features in production as they are developed) and the master features improve clarity by grouping features into epics. Each of them are also now clearly graded in term of business value and effort and linked to overarching goals and initiatives in order to justify the priorities. The dynamic reporting features are also a real time-saver. Finally the hotline is amazing! I had a couple of exchanges with them and their reactivity and helpfulness was way above my expectations.

I have only used the software as a trial until now, so I haven't spent too much time in adapting it to our specific needs. Once we sign up for the paid version, I know that I will have to dedicate a few days to set it up to best fit our needs and customize a few of the options. I am glad that their support team is so responsive. I am pretty sure I will need their help and I am looking forward to working with them and benefiting from their experience from other companies.

Exceptional!

The software makes Product Management possible at scale. What I love is the ability to gather all different feature and enhancmeent ideas from around my company easily through Aha's idea portals. All of our employees now know to drop any of their ideas into our portal so that the product team can actively manage them and push them into the product. Gone are the days of countless emails saying, "I wish the product did xyz..." or being stopped in the hallway to be told about a feature request. Our employees easily transfer ideas from our clients directly into our portals too. It's a lifesaver!

The product is great and I don't have any negatives to say! Takes a little while to think about how you want it implemented, but it's very flexible and can scale with your team.