All Okta Reviews

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Greg

Higher Education, 1,001 - 5,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

Good 2Factor System

User Profile

Shari

Verified reviewer

Consumer Services, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2022

One Of If Not The Best Authenticator and Sign On Software

PROS

My company incorporated Okta into our daily workflow and everything has been a breeze since. No need to type in my password every time I'm logging in or worry about security breaches because Okta saves it all. It has a plug in which makes it even more accessible as you can log into another software without going through the hassle of getting to another page and signing in. It also only requires on log in session so you needn't constantly have to resign into it every time you need to get to another software. The phone's app UI is sleek and modern and receives the authentication requests very fast. You can also add your personal websites that use multifactor authentication to it.

CONS

No cons to be completely honest. And that's the reason why my company has incorporated it into a lot of things.

Reasons for switching to Okta

Okta was far more dependable and less of a nuisance with their alerts.

Andualem

Biotechnology, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Streamlining User Management

As a user of Okta software, I can say that it has been a great tool for streamlining user management within our organization.

PROS

1.Easy to use: Okta's interface is user-friendly and intuitive, making it easy to navigate and manage user accounts.2.Single sign-on: With Okta, users only need to remember one set of login credentials for multiple applications, which saves time and reduces the risk of security breaches.3.Customizable: Okta can be customized to fit the unique needs of your organization, including branding and access policies.4.Integrations: Okta integrates with many popular business applications, including Microsoft Office 365, Salesforce, and more.

CONS

1.Price: Okta can be expensive for small businesses or organizations with limited budgets.2.Support: While Okta's support team is generally responsive, some users have reported long wait times for support tickets.

Reasons for switching to Okta

I've decided to switch to Okta for my IAM needs. With Okta, I can manage my user identities and access in a centralized way, improving my overall user experience and providing a higher level of security. Additionally, I'll be able to enable single sign-on (SSO) functionality across different applications, making it easier and more efficient to access the tools and resources I need. Overall, I believe that Okta will provide a more robust and scalable solution for my IAM needs compared to using OAuth on its own.

Seth

Consumer Goods, 51-200 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2023

They will sell you then drop you and won't get in touch until it's billing time again

We had a terrible experience with Okta. Our sales rep left out very important details that would have dissuaded us signing up. First, the SSO paywall for 3rd parties is so massive and of course they left out that detail. For $12k per year, our costs would exceed $50k in 3rd party charges, just to connect the core apps we use on a daily basis. Second, they said Okta would work seemlessly for our customer service reps, who check in on email accounts and different software services that we use; however, after talking to 3 customer service reps, we found out that we could not achieve this using Okta, making this all-or-nothing deal fall short of our needs. Thirdly, they insisted that we pay them to get support on the product that they sold us on. I would highly recommend first googling "SSO wall of shame" and thinking twice about signing with Okta. They are hounding us to pay for year 2 when we did not even launch it in year 1. Steer clear of these guys, they will bait and switch and they only care about signing new customers.

PROS

Getting the team set up was relatively straightforward.

CONS

Setting up individual apps can be tedious and not straightforward. They offered no support unless we paid them. The paywall for SSO is very steep. Multiple users cannot access single accounts using Okta Verify.

Cole

Computer Software, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2024

Shopify Support - Using Okta to login

PROS

The ability to see and login instantly to any app within Okta. Makes logging in for a day of remote working easy without having to log in separately to each app

CONS

The lack of ability to utilize it on mobile in order to log in and access work related apps. Only able to access certain apps outside of Okta login

Santosh

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Excellent Authentication Tool - Okta

- The overall experience with Okta is excellent as it is used on every day cadence by all the users in the company for various reasons.

PROS

- Okta is the most efficient and critical application that we use every day and every moment for single-sign-on authentication, password management - Okta is integrated with Salesforce and all applications to perform some business automations accordingly without having the user to login multiple times into multiple applications - Okta has a very good features OOB which are used by enterprise customers at a wider range

CONS

- The pricing for Okta can be more affordable when compared to other alternate solutions in the market - The UI can be more customized and add more OOB features to integrate and build custom APIs - The support can be more responsive on critical issues at all times

Reason for choosing Okta

- The pricing was better when compared to other alternative products in the market - The customizations available in Okta are more wider than other products

vasil

Computer Networking, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Okta

we primary choose Okta for MFA to increase security for users and SSO to integrate with multiple providers and applications .

PROS

Very rich feature set with multiple options for MFA and SSO.Policies are very easy to configure . Logging is very useful .It was very easy integration with our F5 SSL VPN.

CONS

almost nothing probably most secure solution on the market.

Reason for choosing Okta

Simplicity and reach features

Reasons for switching to Okta

Cloud based feature rich and very easy to config and integrate with your infrastructure

Chase

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Hands Down The Best SSO/Adaptive MFA Solution on the Market

We have been more than pleased with Okta. It makes signing into a bunch of different applications so much easier and only having to remember one password. Without having any prior knowledge with SAML, being able to set up new applications was still very simple and straightforward.

PROS

Okta has simplified everything for us. The process of setting up applications is pretty straight forward, and the number of applications that are supported is amazing. The adaptive MFA is really neat so we can easily balance security and usability to meet just about everyone's needs. The amount of work we have to do to onboard a new user has been reduced drastically through the support of SCIM and APIs. They continue to innovate and bring out new features that further enhance the usability and security of Okta.

CONS

Only minor issues with Okta, primarily being chose of wording for some of the settings that lead to some confusion on when Okta sessions expire.

Reason for choosing Okta

Simplicity was the overarching factor in selecting Okta. They are very focused on helping nonprofits as well, and that was a huge bonus for us.

David

Verified reviewer

Telecommunications, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2019

Okta Buyer Review

Need to provide Single Sign-On (SSO) and policy modeled MFA/Adaptive Authentication along with Directory integration are the main use cases. Okta hit it spot on!

PROS

SaaS Model, easy to provision and supports the most used applications from an access management and directory integration perspective. The user interface and capabilities are light years ahead of the competition.

CONS

Limitations around on-premise integration with applications and environments. This is not too bad as a SCIM provisioning agent/component is available to support limited provisioning to on-prem applications.

Reason for choosing Okta

Okta is leading the charge in the world of "modern authentication" and has integration/apps to support a highly mobile workforce supporting appropriate access to applications and services.

Anonymous

5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2021

Great MFA

great that it doesn't disclose what you are authenticating

PROS

Most banks and services use mfa, and 2factor. but they identify who / what you are authorizing. Okta doesn't. If you have criminals trying to access your logins. Okta gives 1 major step of security above the other. s

CONS

nothing, it's fine. it ticks all the boxes for what i need.

Reasons for switching to Okta

had to, but microsoft allowed users to access my account. and when i tried to contact them to have this stop microsoft didn't bother to do anything.

User Profile

Yuriy

Verified reviewer

Financial Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Solid SSO package.

Overall, this really does help with consolidating logins, making onboarding and offboarding a very easy process. There are some admin panel quirks, but overall very useful.

PROS

Software is easy to use and implement. The Control panel just makes sense. Every implementation is very well documented and pretty much walks you through every integration possible. MFA is fairly easy. Support is great. Even pre-sale, we were able to get support from sales engineers and it was great. Pricing is nice too if you go through a reseller.

CONS

While the control panel is nice, there are quirks. The bulk delete users process is painful, you almost have to do it one by one. The MFA, while nice, can be quirky. I am getting a bit fed up with the number of authenticator apps on my phone.

Reason for choosing Okta

Integration setup was much easier with Okta making this a no-brainer pick.

Kyle

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed May 2022

Password Management made easy!

Overall, I am very pleased with this product. It takes away the risk of losing passwords or creating weak passwords that could be compromised. It also allows out IT department to easily have access and data into every app we are using, should there ever be a problem or issue they need to address.

PROS

We are company that uses a ton of third party softwares and services, all requiring unique, secure passwords. It would be impossible for me to manage all of these quickly without Okta. I love the general interface and how easy it is to safely log into whatever site I need to.

CONS

This is a small UX issue, but when I am logging into okta and I have to go through the SMS authentication, I think it would help make for a better experience (and less confusing) if the "Enter Code" input field and "Send Code" button were reversed in how they are oriented on the page, since the function of Sending the codes ALWAYS precedes the action of inputting the code.

User Profile

Max

Verified reviewer

Computer Software, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Top tier identity provider

Okta is our go-to identity provider for clients and plays nice with most other software tools that leverage external identity providers.

PROS

Okta makes it very easy to get started with an identity provider. It has comparable or superior features nearly all other identity providers on the market. The ability to create a trial account to quickly test and assess its feature set is also a huge plus.

CONS

Okta is great but the feature set and documentation can be overwhelming. For experienced IT folks its fairly straightforward to implement but for new users unfamiliar with identity management, the huge feature set and breadth of documentation can be a bit intimidating.

Reason for choosing Okta

Okta is best of breed

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2021

The most efficient software to streamline admin tasks

Like I mentioned earlier, this is the most valuable software addition, in my experience. It doesn't add any new innovative features, but instead combines all the apps necessary into one log-in process, with a centralized extension that lets you access any platform instantly. Takes away so much of the hassle that comes with working on multiple platforms (imagine - Trello, Gmail, Dayforce, you name it -- no log-in, no security texts, just a click and you're there!)

PROS

This is by far the best new software I've used in the last few years. So many platforms exist that offer the same "innovative efficiency" for employees and employers alike; Okta is the one that really delivers. Long story short (in my experience with it) - it allows you to link all professional accounts (think email, payroll apps, time tracking, any other software you use) into one efficient log-in process, with an extension that allows you to access any of the above at any time, without having to fiddle with passwords, dual authentication, etc. It is a huge time saver for me EVERYDAY, and saves our HR and tech team the headache that comes with having to manually reset passwords or log-in info for employees on a million different platforms.

CONS

There was a slight* learning curve *slight = it took under 15 minutes to fully set up, with some slight hiccups along the way, if you're not super tech-savvy. Luckily, once you're past the initial set-up, there is never an issue again. Everything just works!

User Profile

Kavindu Githsara

Verified reviewer

E-Learning, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Secure Your Digital Perimeter with Okta

Overall, as a user of Okta, I am very satisfied with the software. Its ease of use, security features, and access management capabilities make it an excellent solution for businesses of all sizes. While the cost may be a potential concern for some, the benefits that Okta provides are well worth the investment.

PROS

I find it to be a highly effective identity and access management solution. Okta allows me to easily and securely access all the applications and systems I need for my job, from anywhere and on any device. I can use a single set of login credentials for multiple apps, which saves me time and ensures that I can keep my accounts secure. One of the key benefits of Okta is its ease of use. The interface is intuitive and user-friendly, and it’s easy to navigate to the applications I need. I appreciate the ability to quickly search for and find the apps I need, and I also find it helpful that I can customize the dashboard to show only the apps that are relevant to me.

CONS

One potential drawback of Okta is its cost. The licensing fees for Okta can be quite high.

User Profile

Anthony

Verified reviewer

Semiconductors, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Offers multiple, customizable access management options

This is an easy to use platform that integrates easily with other applications, is well supported and provides a secure authentication process with the ability to create our own policies.

PROS

Features a customizable and easy-to-use dashboard that facilitates user login. Enables effective role management and optimizes the management of the entire user identity lifecycle. It offers the advantage of having access to business resources centralized in a robust, customized security and access control system.

CONS

Although this platform offers reliability and ease of access and identity management. I would like its user interface to be a bit more modern and visually pleasing.

User Profile

Gideon

Verified reviewer

Banking, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2023

Okta Review

PROS

Single Sign-On (SSO): Okta offers a robust SSO solution that allows users to access multiple applications with just one set of credentials. This eliminates the need for users to remember and manage multiple passwords, enhancing convenience and productivity while improving security.

CONS

User experience limitations: While Okta provides a user-friendly interface, some users may find the user experience less intuitive or visually appealing compared to other identity and access management solutions. The customization options for the end-user interface may be limited, potentially impacting branding or user adoption in specific scenarios.

Ryan

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Okta improves your security posture and makes authentication to your tools near frictionless

They have continued to build a product that enables IT teams to manage employee identity. When we first deployed Okta workflows, we knew that their product and engineering teams consulted with Corporate IT teams to build Workflows. So far, I have not seen them slowdown on innovation and iterating on their product(s) which is good for a customer like me.

PROS

- Ease of use even for junior IT admins- Ease of deployment- Okta Workflows extends your ability to automate user provisioning outside of regular SCIM options- Identity governance (IGA) is a game change in the IGA space especially if you're an existing Okta user. Workflows that can be built in Slack/Teams makes it much easier for your IT and Security teams- Setting up a new application that's part of their catalog takes minutes

CONS

Nothing of significance as they continue to innovate and release new features.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2019

Great tool for giving end users access

we use this for so much, a user wants to access an email account or group, give them a chicklet for it, it allows for much better sharing of items and greater control over the access as well which is great.

PROS

I love this tool. No longer have to risk giving out passwords to account. I can just give my user access to an OKTA account and then assign them chicklets to access account, software, groups and so forth, without them ever having to know the password to them. It works well and is fairly easy to use and set up users. The AD tie in is nice and helps in making it easier to add users to your account. Put yourself at ease and give OKTA a real look you will not be disappointed.

CONS

i would say adding users can seem a bit tricky and odd if you don't do it all the time, it could be a little clearer on adding users into your account. but other than that its pretty solid software

Vishnu

Computer Games, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

OKta the one stop solution for all your tools and password related problem

PROS

It's fairly easy to deploy and integrate an app using Okta. The programme has excellent admin and user friendliness. It is one of the best IAM tools and one of the top SSO solutions because of how simple it is to use and the diversity of capabilities it provides. Most apps and most providers that allow SSO interaction with Okta have very basic and straightforward SSO connectivity. Both the option to create a separate directory and the option to merge with your current directory function pretty nicely. It is a comprehensive product when combined with additional capabilities like threat management, Directory service, and life cycle management. This should be done even if cost is not a concern.

CONS

The item takes some underlying setting up the item has many elements that can appear to be exceptionally confounding and the cost goes up with every one of the highlights you want fundamentally for every client

Elena

Construction, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2021

I No Longer Have to Remember Passwords!

I love it. In the future, if I ever get my own business off the ground, I will definitely be considering OKTA as a software that we will use.

PROS

At my company, we had separate logins for SO MANY PLATFORMS. And you know how it goes - each password has to contain a certain number of uppercase letters, lowercase letters, special characters, etc. It was getting so hard to remember passwords, and I was getting sick of having to reset my password every time I logged into something. OKTA solved that problem for me. By navigating to the OKTA page, I could click on one of the "tiles", and it would log me into that platform. Made my life 100x easier.

CONS

Occasionally, I would have issues logging into OKTA itself, which made it impossible to log into my other apps. This was a bug that our IT team seemed to fix. Aside of that, a lot of my issues turned out to be user-error. Once I received training for OKTA, all of my problems were resolved.

Edward

Financial Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2022

Very flexible SSO

Very positive experience. It does it's job and it does it well. Okta doesn't overcomplicate anything and that makes it a great experience to use.

PROS

I really like the "My Apps" page within the browser version of the application that lets you sign into other websites you have saved as it helps to consolidate everything into one place that would otherwise be in other applications spread out.

CONS

Nothing in particular, I thought it was pretty intuitive and similar to other MFA methods where it was easy to make the switch over from other MFA's.

Reasons for switching to Okta

Comparing different authenticators mostly.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2021

Get them all opened via Okta!

Great for managing multiple log-ins to different apps, you only need to remember one password and you should be all set with this secured platform!

PROS

Ever since 2016 I've been using Okta as a way to sign in to different apps our company use. And since I only need to remember the password I have for Okta, it makes managing the other apps easier. I don't have to remember the passwords for all of the other apps. I can also ask Okta to generate and store the password for me when I am adding a new tile on the Okta dashboard.

CONS

It can sometimes be confusing if you are using a browser that has the password manager as well. It would probably make sense if the user can be asked which one he would use to manage his password, Okta or the browser's password manager.

kalaiselvan

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2019

Okta Review

Overall, i am very impressed with the Okta with its powerful security standard implementation.

PROS

Okta exposes its identity API in REST interface with JSON which provide both Authentication and Authorization based on the need.So it is easy to integrate with any type of application as a front end security layer . OAuth 2.0 implementation by okta provide token which has a validity for some specific time avoid the overhead of making extra authentication call each time. They give different sort of strong security implementation including single sign on for both Authentication and Authorization but licensing will vary based on the implementation we use in the application. Time to integrate with any sort of application is very very less .

CONS

You need to understand okta documentation properly to integrate the appropriate security implementation. we have to put some initial effort in understanding the API.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2020

Okta use for all aspects of office work

Getting it set up was a little difficult, but luckily our IT team helped us. Once it was all logged in and set up, it was very easy to use, and our IT team had every app installed that we would need to use for work.

PROS

I like that it puts all of our apps in one place, for use no matter whether we are at the office, on a laptop, or having to use a public computer or even your phone. You can securely access email, box, our workday (time keeping and pay app), and many other things.

CONS

Sometimes it's difficult to access things if you happen to not have your phone with you. You have to have the second way to log in, and if you don't have your cell phone or an apple watch, you can't confirm your access.

Reasons for switching to Okta

To make everything more secure for the team.

Showing 1 - 25 of 297 Reviews