All CrowdWorx Innovation Engine Reviews

1-18 of 18 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Jonas

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Crowd based prognostics & ideations at its best

We are completely greatful for the experiences we've had with CrowdWorx so far!

PROS

The whole system profits from the knowledge and huge base of experiences of CrowdWorx. The whole project set-up was very flexible and well-managed. At any time we had the possibility to talk to them. Now in our current working status everything moves forward really quick due to the good support, which is offered. Even if the sharing of tipps & tricks to reach out to more customers internally is not part of the main task of CrowdWorx sharing knowledge and being transparent are core values of them. The software itself is easy to use and we have a lot of possibilities to customize it if needed. The results we get are always good and no customer regrets that they have invested into the crowd knowledge. We are proud to work with them together and are looking forward to the upcoming years.

CONS

There are no features I don't like about this plattform!

Christian

Chemicals, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

very modular and comprehensive workflow enging that can do more than just ideas

PROS

very easy to admin high usabiliity for users nearly no trainings are requierd workflows can be used for nearly every usecase many interfaces (Teams, O365, SAP) crowdworx is constant developing new features

CONS

Hard to find some some extensions have not yet been integrated

Anonymous

Used free trial

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Great Customer Experience and Enthusiasm

PROS

Crowdworx is the full solution for any company that is serious about the process of Innovation, as well as the measurable output form such a platform. It is easy to work with, has a lot of information available and covers most requirements.

CONS

The software display seems outdated on the web. With the introduction of Web 2.0 and fluid layouts and pages, the appeal of the Crowdworx platform to an uninformed, or new user, may be very difficult to motivate. The platform does not capture the audience at first glance.

Vendor Response

Your feedback is very helpful and actually instrumental in making the new version of CrowdWorx. We now have a great new user interface to be shipped with the latest version so thank you once again for your feedback and thoughts!

Replied May 2018

Ngan

Luxury Goods & Jewelry, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Customization and Support Quality

CrowdWorx is flexible in customizing the system to serve best for our need.

PROS

Idea scale classification and approval process flow are most critical part for Global Laurelton Diamonds networks business where enable us to obtain appropriate approval levels to execute the ideas and weightage scales to evaluate performance of each location in innovative paths for business. CrowdWorx has customerized their standard workflow as per our demand and continue to support us as it needs. Product is easy to use and integration with our existing business process is easy.

CONS

Complicated transaction from workflow to be done manually if you want similar workflow in new space. Developers of CrowdWorx should look into this to enhance efficiency in term of administrators of the system, not for users.

Paul

Utilities, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Ignite

PROS

We are using CrowdWorx as an innovation platform both for internal innovation as well as Open Innovation. The platform is flexible and has a lot of features.

CONS

We are looking forward to some advanced analytics functions.

User Profile

Dr.-Ing. Philipp

Verified reviewer

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Collaborative Innovation Tool. Appealing and easy to use. Excellent reporting functions.

PROS

Work flow and effectiveness Avoid risk to good ideas not getting heared Integration of International Teams in global organization Skilled team with value adding consulting and good customer support

CONS

Nothing I need to think long to find something negative . There was no package available for small team size

Philipp

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2016

Ideation tool which connects our offices

As a media agency with offices in Europe and South Africa Crowdworx is our online ideation tool which connects our people from all offices. After we had the vendor configure the tool in such a way that we could focus only on the things we wanted it is pretty lightweight. It covers all our innovation-related work now. What seems to be missing are some community features. They do have a basic community module and it could benefit from more dynamic social networking features, similar to what yammer and facebook has. We did consider using yammer, and JIRA, both tools we like. But for ideation they just have too few features and it's not possible to do ideation with them like with Crowdworx.

Hans-Michael

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2016

Ultra flexible innovation management platform with top support

The system started as an internal innovation management software but over time we have added various new use cases to it. It still is used for idea management but in additional we also use a separate area of it as a crowdsourcing tool with external participants. Recently we have started to add another use case to make it an online design thinking tool. The flexibility of this platform is impressive and the folks at CrowdWorx are very helpful when it comes to discovering new ways of using their tool. The feedback we are getting from our users (we are >200,000 employees) is very good.

Ulrich

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2016

Introduced CrowdWorx after a global tender process

I was involved introducing the CrowdWorx system to the whole Telekom organization where more than 105,000 users would use the platform. Back in 2011 we have evaluated more than 50 innovation management systems globally and have chosen CrowdWorx as we found it to be the most versatile and flexible of all platforms. Today in 2016 we are still using CrowdWorx. They keep adding new functions to the platform constantly and respond to feature requests quickly.

Janna

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2016

Global innovation platform

We are using CrowdWorx as a global ideation and crowdsourcing tool. All of our employees worldwide have access to it and we have achieved very good results thus far with the tool. What is great is the flexibility of the platform which enables us to address many kinds of challenges. Their team has deep engagement and provides a constant flow of ideas to improve to tool. They've been an outstanding partner for us!

Angelika

Transportation/Trucking/Railroad, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Konzernweites Ideen- und Innovationsmanagement-Tool und mehr

CrowdWorx nutzen wir als Innovations- und Ideenmanagement-Plattform. Wir sind dabei in der Lage sowohl konzernweite Innovationsbereiche zu betreiben, als auch den einzelnen Bereichen individuelle Innovations-Spaces bereit zu stellen. Unter anderem betreiben wir innerhalb der CrowdWorx-Plattform auch die konzernweite Best Practice Datenbank, sowie regionale und bereichsspezifische KVP- und Innovations-Prozesse. Neben der tollen Software möchten wir auch die sehr gute Zusammenarbeit mit dem CrowdWorx-Team erwähnen. Die Zusammenarbeit macht großen Spaß und wir brainstormen häufig zusammen neue Ideen und Konzepte und entwickeln so unser betriebliches Ideen- und Innovationsmanagement kontinuierlich weiter.

PROS

Für uns am wichtigsten ist die sehr gute Skalierbarkeit und Flexibilität der Plattform. Wir können mit der CrowdWorx-Software viele verschiedene Innovations-Bereiche auf einer zentralen Plattform betreiben und erzielen dadurch sehr gute Wachstumseffekte. Neue Bereiche lassen sich jederzeit innerhalb von wenigen Minuten anlegen. Die Usability ist ein weiterer großer Pluspunkt: Die Software ist sehr leicht zu bedienen. Insgesamt ist das CrowdWorx-System ein großer Stützpfeiler der gesamten Ideen- und Innovationsabteilung.

CONS

Gern würden wir noch einige weitere Funktionen im Bereich Gamification haben. Auch wäre es Klasse, wenn es für jede einzelne Führungskraft (bei uns einige Tausend) ein individuelles Reporting geben würde. Damit könnte man Führungskräften noch mehr interaktive Tools an die Hand geben.

Reason for choosing CrowdWorx Innovation Engine

flexibles Tool, einfache Bedienung, responsive Design

Philipp

Machinery, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

smarte Software mit hohem Konfigurierungsgrad

Wir nutzen CrowdWorx als Innovationsmanagement Software und haben damit unseren gesamten Innovationsprozess digitalisiert. Wir sehen, wie sich die Innovationsprojekte langsam um CrowdWorx herum organisieren und damit strukturierter ablaufen als zuvor. Besonders happy sind wir darüber, dass auch die Qualität der Innovationen gestiegen ist, weil Mitarbeiter und Entscheider nun viel direkter miteinander interagieren und dieser Austausch den Projekten einfach gut tut.

PROS

Die zahlreiche Funktionen haben uns überzeugt. Die Software wurde in sehr kurzer Zeit für unsere Bedürfnisse konfiguriert und war schnell startklar.

CONS

Eigentlich gibt es kaum negative Punkte. Man könnte sich überlegen, an einigen Stellen die Usability zu optimieren – das mag aber auch Geschmackssache sein.

Kirsten

Information Technology and Services, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Ideale Plattform für unsere Kreativität und schnelle Prozesse im Ideenmanagement

Ein tolles Tool, kann ich nur jedem Unternehmen empfehlen!Wir haben früher oft versucht eigene Lösungen für das Ideenmanagement zu bauen und konnten die Belegschaft nicht abholen, daher können wir gut beurteilen, was Crowdworx hier leistet!

PROS

einfach Integration in unsere Landschaft, sehr hohe Benutzerfreundlichkeit, Coinnovation wird unterstützt

CONS

Das Reporting könnte noch etwas umfangreicher sien

Reason for choosing CrowdWorx Innovation Engine

Beste Gesamtbewertung aus der Testusergruppe plus gutes Preis-Leistungsverhältnis

Anne

Oil & Energy, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

perfect system for idea management

PROS

very flexible, easy to use and understand, innovative design

CONS

nohing - they realized all our wishes and requirements

Kathrin

Telecommunications, 10,000+ employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

spannender innovativer Ansatz

Insgesamt ein sehr spannender Ansatz, der uns geholfen hat, Businessentscheide zu treffen ohne Kunden zu befragen. Zusätzlich wurde die Motivation der Mitarbeiter genutzt, am Creationprozess teilzuhaben.

PROS

Die Software war sehr flexible und konnte auf unsere Bedürfnisse angepasst werden. Die Darstellung der Aufgaben war übersichtlich und benutzerfreundlich.

CONS

Es fehlt ein automatisches (Realtime) Reporting.

Vendor Response

Vielen Dank fur die interessanten Hinweise! Besonders das Thema Reporting (real-time) werden wir nun angehen und real-time Reports voraussichtlich im September diesen Jahres anbieten konnen.

Replied May 2020

Stefanie

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2016

Great team, working with them since 2010

I'm working with this system on a regular basis since 2010. During this time I have worked with the Crwoworx folks on numerous projects and I can honestly say that they are the best team I have ever worked with. Their support is excellent, they always think along and go to great lengths to understand our industry and needs. So I hope to continue working with them for many more years.

Markus

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2016

Fast and responsive crowdsourcing with B2B customers

We engaged B2B customers using the CrowdWorx platform to discuss ideas for new products and services. The project was implemented on VERY short notice and the folks from CrowdWorx were instrumental in meeting our deadlines in this very successful project. The platform was intuitive and we could interact directly with the participants, which was very important for us.

Astrid

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2016

global idea campaigns

We have been using CrowdWorx for running global idea campaigns with both customers and employees. We found the global coverage to be very useful for running our campaigns in the U.S., Latin America and other countries. CrowdWorx has responded quickly to our requirements and we have enjoyed working with CrwodWorx.

Showing 1 - 18 of 18 Reviews