All SafetyCulture Reviews

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Xanthe

Hospital & Health Care, 11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2021

Good for Online Forms

User Profile

Waqas

Verified reviewer

Hospitality, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Very Professional and Very Helpful

This software has greatly helped us to improve our internal controls and internal audits. The graphs and reports with insights are amazing for our monthly and quarterly meetings.

PROS

- Customization - Ease of Use - Great Customer Support - Always improving the services and product

CONS

- Nothing, all is good, they have great features and their customer service is great!

Reasons for switching to SafetyCulture

Ease of use and mobility

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2022

Pretty good but lacking in key areas.

Support staff is good, but cannot always solve the issue.

PROS

It's pretty easy to create a template and customize for your individual needs.

CONS

Back office the software is clunky and not very intuitive. Sync and uploads are minor league and frustrating.

Reasons for switching to SafetyCulture

I was a GoCanvas user for several years, but I left them when they raised their price three times in less than two years.

Leah

Verified reviewer

Education Management, 201-500 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed June 2022

Lost 2 and a half weeks worth of work and audits...

Disappointing

PROS

Easy to use. When the app works, its great. Just needs to be in service to use it without risking loosing everything which is not ideal for people in remote areas. Its very user friendly (IN WIFI ONLY)

CONS

The app. crashed on me after being on the road for 2 and a half weeks. I now have to re-write over 50 audits for students and rely on my memory which is NOT COMPLIANT. waste of my time and money. Very disappointing. I don't think iAuditor will pay me for the extra week in the office ill need to process my students. Would have been better off using Microsoft Word and a note pad.

Elena

Verified reviewer

Hospitality, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Thank You for Making My Job 10x Easier!

My role requires that I conduct several daily hygiene audits of areas like the kitchens, bars, and restaurants so as to score how well they are doing at adhering to our corporate standards. This tool allows me to conduct these audits much faster, it allows me to upload pictures and apply comments. I am also able to give the supervisor of the area a score of their performance and all the areas in which they fell short at the end of the audit. I am able to upload these audits in any format that I want, I usually choose PDF, so that I can easily email it to the heads of department. This software also allows you to keep track of your own performance by telling you how many audits you conduct within any given date period, how long you spend on each audit, the topmost failed items, etc. This has made my job 10 times easier! I am so happy with it!

PROS

How easy it is to create audit checklists and how convenient it is to use in actual, physical auditing.

CONS

There are no cons to this software in my opinion

User Profile

Michael

Verified reviewer

Cosmetics, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Outstanding Solution and world class hotline

I have used Anoto pen and paper as EHS engineer earlier. Now I am able to transfer all my checklist with no effort and in combination with my iPad and the pen I am getting anything even easier and faster incorporated, from text over pictures to signatures. It is the most useful tool so far on the market for professional environmental and safety engineers and literary literary makes your day, fast, easy, accurate - just brilliant.

PROS

If you know how to use this software best you will receive a world class tool for literally pennies only. As an experienced EHS engineer it took me 30 minutes only to get my first report up and running. price vs. value is outstanding and for small EHS teams it's nearly the single best option available. Just forget those big players from Intellex up to Ecointense, this tool gives you more for less and the support is the best I have ever seens.

CONS

At this moment the base tool (desktop) is in English only, makes it harder to transfer the tool to the base once your not native and/ or want to incorporate it internationally internationally. Layout options for the report covers could improve, but those are minors.

User Profile

Billy

Verified reviewer

Renewables & Environment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2021

Very Good

PROS

iAuditor is very easy to use, I especially like that there are regular updates and new features added. Logic is one of my favourite features as it adds extra functionality to my templates.

CONS

I do not have any cons at present. The software is very good.

Vendor Response

Thanks for the review Billy. Glad to hear you are making use of Logic based questions in your templates.

Replied March 2021

User Profile

Nathan

Verified reviewer

Consumer Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2019

Best build your own tracking and scoring platforms

Overall I love the platform because it does everything I needed and want. I can create my own lists, forms, evals and checklists with results for any scored for me. At the end of the day all info is kept in a dashboard that I really think anyone can understand as well as anyone I invite to share our view. It is really amazing and with any money spent for better tracking.

PROS

I liked being able to build my own templates for all aspects of team performance as well as having an accurate scoring system with results simply shown on a interactive dashboard.

CONS

I can't come up with any real aspects of platform that I dislike currently as the platform really has met all requirements I had and more.

User Profile

Christian

Verified reviewer

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Best checklist app and I tried a few!

Exceptional, customer support is incredible the team really care about their clients. Everyone that works at iAuditor is very passionate about their clients individual needs.

PROS

There is almost no boundaries to what you can create. Reporting is very good!

CONS

Extracting the data collected by the app can be difficult but not impossible.

User Profile

Kristi

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Fast for the field

Been using this for 3 years now for field inspections. Love being able to photograph and notate what doesn't pass. Creating the reports is simple once the template is set up.

PROS

Can access via the app or internet browser. Good for both MAC and PC.

CONS

Takes a bit to get the report formatting right - BUT the customer service folks are great at helping.

Vendor Response

Hi Kristi. Thanks for the review and it's great to hear you are able to use this as a Mobile App. Also glad to hear Support have been able to help you with your reporting format!

Replied March 2021

User Profile

Tom

Verified reviewer

Construction, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Simply the Best

PROS

Simple to use by both admin and tradesman. Helps us get our reports out quickly. Helps staff to be detailed in the field. Staff are quick to respond with any enquire you might have

CONS

No cons come to mind. I would love to see deep integration with my job management program, but other than that its perfect for what we use it for.

Phillip

Government Administration, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Assessment reporting

To be able to document written assessments / audits but be able to analyse their content into numbers and produce trends is a great ability that not many (have not seen) others can easily do. The use of the system and reduced need for lengthy and complex training to build, use and analyse the information is a clear advantage and strength of the program.

PROS

You are able to write your assessment templates and workflows. You have full control over the templates and when/ how and what to modify without needing to wait on service personnel. It can be used for reporting of "out of the box" systems including compliance assessments.

CONS

The training for the use and design of the templates does not clearly indicate that you need to be aware of the reporting/ analysing ability before you design and write your templates. It is best to know what you want to report and then to design the template to ask to write questions to get the desired analysis of the data.

Reason for choosing SafetyCulture

Ease of use, functionality, ability to analyse and report, the ability to produce comprehensive written reports and analytical reports from the same inputs is great. No other system that I have seen can produce a nice, easy formatted report and the ability to analyse components within that report in a numerical format.

Vendor Response

Hi Phillip. Thank you for taking the time and writing up a well thought out review. Really appreciate this feedback.

Replied March 2021

Mike

Utilities, 501-1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Quality Templates and Customization At Your Fingertips

Getting auditors from different companies to use the same application has made it very easy to roll out and train so that when it comes to comparing results, the old addage 'apples for apples' is true because you are comparing like for like. The level at which compliance is met is and can be set and aligned to your organsiations goals and objectives is easily captured when customizing templates and the use of scoring and how you can set it easily through this customization ensures quality, compliance and enables learnings and improvement from the results and subsequent reporting tools within the application. Highly recomend this application

PROS

With iAuditor ready made templates and customer shared templates you don't have to re-invent the wheel. you can take these and customize them to make them relevant to your organisations needs to capture the data you want and provide the anlysis you need. Its control at your fingertips. The best thing about it all is that it so easily integrates into mobile platforms without the need for expensive addons, and very user friendly and easily trained out.

CONS

The fact that not everyone uses it! - We wish everyone would

Vendor Response

Thanks Mike for the feedback. We love hearing that you are using it on your mobile platforms.

Replied March 2021

Randy

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Very effective app

Having IAuditor has been a super successful product. I am now eliminating so much paper work. The ease of creating templates makes it so easy. The transfer of vital information is what is needed and this app makes it very easy.

PROS

This app is very easy to use. From making a template or finding one that suits your type of business. Rolling out was as easy as 1-2-3. If you want to stay minimal you can always select a certain amount of seats and have those people be held accountable for downloading and sending information through a PDF when needed. Being able to capture pictures helps when explaining things.

CONS

The only thing I would say that would make this better is to have some way to integrate a video part to the app

Vendor Response

Hey Randy. Thanks for the review. Good to hear it was easy to roll out!

Replied March 2021

Lloyd

Broadcast Media, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2021

CYA Checklisting at its best

PROS

This is good software to keep our technicians honest with the company and honest with themselves to ensure that they are in compliance and safe.

CONS

Sometimes the content can be nagging to the technician and they are forced to answer the same way every time and sometimes the content can be used against the technician to their demise.

Vendor Response

Hey Lloyd. Thanks for the review and really happy to see that you are using iAuditor for safety and compliance purposes.

Replied March 2021

Ben

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Record keeping at its best

iAudit is an easy and professional looking audit tool that can be adapted to suit your business needs. Overall the product is very user friendly and produces great reports that will impress any internal or external auditors who are reviewing your business. I would highly recommend investing in this tool as it will not only provide you with some peace of mind but also highlight areas for improvement.

PROS

easy to use and professional results. Multi platform access

CONS

unable to extract a csv file on all completed audits

Braden

Machinery, 11-50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2021

Good for More Than Auditing

Overall, iAuditor serves its purpose and is a great simple solution for straightforward auditing of process, equipment, etc. In terms of customization the ability to venture outside the "standard parameters" this is not the software to choose.

PROS

The biggest advantage is the simplicity. Both from a user standpoint as well as an administrator standpoint this software is incredibly simple. The form design tool is equitable to that of Google Forms, a very straightforward step-by-step builder that spells out what you are creating as you do so. On the user-end being assigned an audit to conduct is simple. You receive a notification and then open the audit form, execute the designated functions and then click submit. There's very little to no way to "mess up" executing the audit.

CONS

The simplicity comes with a cost, there is little room for exceptions or custom questions. This can cause constraint on potential application depending on your operation. Additionally, there is no way to batch export data collected from the software. For example, we wanted to be able to batch export to excel in order to manipulate the data and present it via a customized dashboard. There is no integration with excel, so the raw and/or collated data can only be exported via the preset formatting.

Vendor Response

Hi Braden. Thanks for the review and feedback. Glad you find iAuditor simple to use. Hoping this will be helpful, as we do have an integration with Excel via Power Automate. You can read more about it here: https://help.safetyculture.com/en_us/1064010930-r1N7dPFEv

Replied July 2021

Davor

Security and Investigations, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

iAuditor is revolutionary

My overall experience with iAuditor has been overwhelmingly positive. I'm lucky that my company pays for the license, otherwise i would not be able to utilise this great software. I look forward to further development and improvements made to it.

PROS

I've been with iAuditor from the beginning. The constant updates and modernisation has progressed well in recent years. It is feature rich and simple to use. The customer support is also excellent.

CONS

Creating forms at first can be tidious, but once you get the hang of it, it works well. The price tag is very expensive. I don't mind paying for software but licenses per user is just a cash making machine and doesn't help the end user.

Vendor Response

Davor, thank you very much for your review. Really happy to hear you are having a great experience especially with our customer support team!

Replied March 2021

Heidi

Telecommunications, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

iAuditor for Quality systems

We were looking for a new system to manage quality assurance activities for some major clients. From the beginning, including the RFI process, Safety Culture were easy to deal with, not pushy like some, and supported us.

PROS

The ease to set up the program, forms and reporting

CONS

I haven't found anything I don't like about this software

Reasons for switching to SafetyCulture

The previous product wasn't easy to amend or filter for reports

Vendor Response

Hi Heidi - Thanks for the review. Happy to hear you are finding it easy to setup the templates and reporting.

Replied March 2021

Simon

Telecommunications, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Great product - Off the shelf and easy to use. Great customer support

PROS

Ease of use. Build you own audit templates in minutes, not hours. Customer service and support Reporting

CONS

The scoring is a little hard to generate meaningful scores though I'm sure if I worked with the iAuditor support team on this I could work through the issues.

Matt

Education Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Excellent in capturing high quality evidence and delivered into a report

Excellent product, I will use it in all my practical assessments to capture evidence

PROS

Qaulity evidence, ease of use, improves assessment and classroom delivery. Reduction of paper work, helps to make sure all assessment is completed correctly.

CONS

When using photos as part of evidence occasionally the photos don’t save, you will need double check to make sure there saved in the report.

Reason for choosing SafetyCulture

Was introduced this software from previous employer

Reasons for switching to SafetyCulture

Improving quality of assessment to next level

Vendor Response

Hi Matt. Thanks for the feedback. Great to see you using it for quality purposes and recording evidence.

Replied March 2021

Audrey

Commercial Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

I absolutely adore the attention to detail in this software

Absolutely worth the time and money!

PROS

Precise detail! iauditor hits the nail on the head, this program was built by people that know the workflow. Every detail from the input of pictures to gps location input shows how much thought has went into this software!

CONS

I have not cons for iauditor they provided me with everything I need throughout the day to keep me organized and on task.

Christian

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2021

Business / Operational Executive Advisor

Very happy with iAuditor it's taken Australian Bus and Truck Care to the next level enabling us to outperform the competition.

PROS

Ease of use, functionality, and Reporting

CONS

Setting up and sharing templates can be difficult and time-consuming

Reasons for switching to SafetyCulture

Cost and functionality

Vendor Response

Thanks for the review Christian. Great to hear that this has given you an edge over your competition!

Replied March 2021

Frank

Retail, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2021

Great way to keep track of condition of your property

Benefits of using iAuditor is that We can track what works need to be done on a weekly basis and if its not done then you c an list it again the next week. helps cleaners understand whats needs to be done on a regular basis.

PROS

The scoring method is great, it helps with the performance of the cleaners and helps with getting certain tasks completed on a weekly basis.

CONS

I like it and it's easy to use. Nothing really that I don't like about it.

Vendor Response

Hi Frank. Thanks for the review. Good to see you are utilizng our scoring system in our templates.

Replied March 2021

Peter

Mining & Metals, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2021

iAuditor review

Great experience. Only problem has been getting the business to promote its use across the board. Money restraints has the business promoting the use Microsoft Powerapps as preferred option.

PROS

Intuitive user interface. Great support.

CONS

Analytics could be more powerful? eg Extract all non-compliances over 5 year period fro a particular template/inspection in one printable display?

Vendor Response

Hi Peter. Thanks for the review. That's great feedback about Analytics that we will pass onto the team so thank you for sharing.

Replied March 2021

Showing 1 - 25 of 191 Reviews