Applied Epic vs Indio

RATING:

4.2

(138)

Applied Epic has 138 reviews and a rating of 4.19 / 5 stars vs Indio which has 230 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (138)
4.5 (230)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 27, 2024
February 10, 2022
Pros/Cons
  • Pros

  • I chose this product over others because accurate reporting is most important to us. Also the customer service is live and immediate.
  • Customer service is extremely helpful. There are so many different things you can do with Applied that it makes me wonder how we managed before we had it.
  • Cons

  • Sometimes when it is stalling or not working correctly we literally can't do anything until it is fixed. We depend very much on this system.
  • We have several large clients that have 200+ locations so it is difficult listing that many locations on the Epic property app.
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  • Pros

  • Easy to use and integrates with Epic. It helps us review the current way we are doing things to make it an easier more efficient process.
  • I love the ability to send an application to a client that is tailored to their organization. It is great to be able to make certain questions required.
  • Cons

  • At first it was confusing to navigate the site.
  • There was not a lot of training when it was first implemented. Therefore, the first two months was just trail and error.
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos