Applied Epic vs Jenesis Software

RATING:

4.2

(138)

Applied Epic has 138 reviews and a rating of 4.19 / 5 stars vs Jenesis Software which has 270 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (138)
4.7 (270)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 27, 2024
March 26, 2024
Pros/Cons
  • Pros

  • I chose this product over others because accurate reporting is most important to us. Also the customer service is live and immediate.
  • Customer service is extremely helpful. There are so many different things you can do with Applied that it makes me wonder how we managed before we had it.
  • Cons

  • Sometimes when it is stalling or not working correctly we literally can't do anything until it is fixed. We depend very much on this system.
  • We have several large clients that have 200+ locations so it is difficult listing that many locations on the Epic property app.
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  • Pros

  • Such a huge improvement from our basic system we were using before, it finally feels like we can trust the information that's in our customers electronic file.
  • The integration their software uses to interface with our providers is a HUGE help.
  • Cons

  • Sometimes it will work, and sometimes there is a time delay on the message to show. At times, my typed message just doesn't show up at all.
  • The lack of on hands training done by the company as all is on computer and no hands on and the one sent to do it had to refer to the book all the time.
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Pricing Range
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$
$
$
$
Product Demo
Product Screenshot
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12 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos