Indio vs NowCerts

RATING:

4.5

(230)

Indio has 230 reviews and a rating of 4.53 / 5 stars vs NowCerts which has 149 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (230)
4.8 (149)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 10, 2022
July 21, 2023
Pros/Cons
  • Pros

  • Easy to use and integrates with Epic. It helps us review the current way we are doing things to make it an easier more efficient process.
  • I love the ability to send an application to a client that is tailored to their organization. It is great to be able to make certain questions required.
  • Cons

  • At first it was confusing to navigate the site.
  • There was not a lot of training when it was first implemented. Therefore, the first two months was just trail and error.
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  • Pros

  • Integration and the ease to send forms, id cards, cois, etc.
  • It’s cloud based and I can access it on any device.the customer service is great. They are super fast at responding and if they don't think they can resolve it via email, they call you that day.
  • Cons

  • If I can remove or hide all the unused navigation tabs for Personal Lines.
  • There are still a few of the forms that have not been mapped properly. It is hard to know where the information will be mapped.
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Pricing Range
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$
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Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos