Easy to setup, quick communication, and simple file sharing

The software was easy to setup on both client workstations and on the server. The integration with Exchange also went smooth! Starting conversations and sending small files over chat saves us a ton of walking around time to the various departments or having to send needless emails. Love the product!

Occasionally we won't get a notification for a chat we received but that's not too often and it's usually isolated only to the mobile app version.

Overall, OfficeChat has saved us time, paper, and clicks on our copier system. I'd definitely say we're operating more efficiently as an organization!

The software is extremely functional with lots of features we needed as an internal IM/Chat system for our staff. The implementation was really easy and I honestly haven't had any complaints from staff about using or trying to use the software. Plus the ability to send messages with files/attachments is a huge plus, certainly cuts down on the amount of time we spend composing emails or printing documents to just walk them across the office.

Software installation itself can be a pain sometimes. I had 2 particular issues where OfficeChat refused to install on a new Windows 10 machines because a "required component" would fail to download over and over. I believe it was an issue with the fact that OfficeChat installer was calling out the need for Microsoft VC 3.5 but the machines already had a newer version installed...? I'd have to follow up with my support team to verify the issue was corrected but I'm sure it was.

On the computer, the app runs fine and I have only minor complaints. It functions as a perfectly normal and serviceable Messenger-type app. On my Android phone it is an absolute nightmare, forever closing whatever I'm doing and bringing up Office Chat regardless of whether I've just received a message or not.

It's organized pretty obviously, with conversations with individuals labeled clearly and organized by recentness.

Every time I open my phone for any app, at least twice in ten minutes the app I am using will minimize as Office Chat opens. This is not in response to receiving a new message; it simply opens in the middle of literally anything else. Even if Office Chat is open as one of the other apps running in the background, it will minimize the other apps and impose itself for no apparent reason. Notably, I have an Android phone. The computer version has no such issues.

This Chat software has help us reduce phone call time and makes our jobs more efficient, you can get answers from work collegues faster than by email and if they are not available you dont need to leave a "phone message" and wonder if they listen to them or not. With the chat you see a notification when they read it. We use it every day as an internal communication tool, and even for company announcements with a whole office chat group.

It is a very simple and powerfull Chat solution. It shows when messages are delivered and read by the other person. You can attached images or documents.

It doesn´t have a popup notification option, that would be helpful because sometimes you can miss a new message.

It help to build a strong connection and good trust . Little bit get enjoy chatting through this software during office time .

This is very friendly software for chat in office and have good connection with office mate through office chat . Not only that it helps to build up good connections with client . And also when send messages we can know is it deliver to the person or not .

According to my interest less emojifies. Some to when shows my message delivered to the person but actually doesn’t deliver to person.

As of now, there are no issues. We just use to communicate with each other. If someone is with a client, this is a way to send a message right away and they'll get to it when time allows them.

Very easy to use and very helpful to communicate. It replaced a messenger that was free but discontinued. We are in a small office and it helps communicate with the other employees without having to discuss confidential matters out loud or get a point addressed without interrupting the other employee while they are with a client. It helps us be more productive.

We do not use all of the features, which is fine because we are a small office. We just wanted to keep communication and share information or documents with each other.

We are able to have instant communications with coworkers.

Officechat is very simple to use. Simple sign on with your same company email address. You can have a list of most recent or frequently contacted coworkers, and you can have access to a list of all coworkers within the company that are logged in. You can also see their status, to see if they are actually at their PCs or away from their desks. Also, you can send images, gifs and other documents through your chat window.

The software feels somewhat clunky at times, and once or twice a month we loose connection to the service for several minutes during the day. Not sure if related to an issue with the company providing the service or with our Internet connection.

By using Office Chat, we can communicate with each other freely and easily all day. This help us avoid tying up precious time on the phone - if you have a quick question, just message it to your colleague and get an answer fast!

Office Chat is one of the easiest chat apps on the market. Not only is it very cost effective, but it was very easy for all our users to set up on their desktops. It also has a mobile feature which is great so you can message while you are away from your desk. I would highly recommend it!

Nothing- I don't have any negatives with using Office Chat!

Instant communication with anyone in my company. I also am able to use it with my desktop computer as well as my iPhone.

I like being able to get instant information from anyone in my company. This is especially useful with our technical team, because they usually get back to me immediately with an answer. I also like it when multiple people are on the same chat, working in a colaborative way.

I sometimes get confused with what group chat I am in. You may have several groups set up, and several people will be the same but not all.

Overall really pleased as it increases job efficiency and improves the virtual office culture.

Really good office chat platform that allows file attachments/transfer which is mega handy for our staff.

Have waited quite a while for customer support at times. Pop-up notifications would be a good addition too.

The software provides a very user friendly office chat that has a simple interface making the learning curve easy for anyone who has ever used an instant messenger. It is not overburdened with a lot of additional functionality. It sticks to the basics and doesn't become distracting. It also allows for visible customizable away messages/indicators in the chat window so that everyone can see specifically what is going on with each team member at a glance. Finally, the live chat support is incredible. chatting with a real person who can walk you through any use of the product and takes your live feedback is outstanding, especially for the cost.

Messages sometimes appear out of order. The away messages/status indicators sometimes will not be updated across all users instantly. After being set statuses sometimes revert back to the previous status without reason. It lacks the ability to save more than 5 recent custom statuses.

Overall, our company is very pleased with Office Chat.

We have a home office with multiple satellite offices around the country and in England. With Office Chat we are able to quickly connect with each other. The fact that we can send attachments has made life so much easier.

I am not a fan of the software installation. It can be rather cumbersome at times. Sometimes when you open a ticket it is not addressed for 12-24 hours.

An increase in ease and convenience of minute to minute, or daily communication that is necessary throughout the office between co-workers.

Our employees most appreciate that you can download it as an App on your phone, so you can keep in touch and communicate even when away from the office.

On rare occasion, the messages can lag and cause a mix in communication. Also starting a new conversation to a new co-worker sometimes wouldn't show what you had sent so it was unlcear if you had sent the message.

Interactions are improved because responses can be quicker

The ease in contacting fellow worker(s) without email and getting a quick answer. Also so easy to give telephone messages instead of those little pieces of paper. The group chats instead of calling an actual meeting because a question came up, gathering lunch orders. Also the private chat is great for all the same reasons. Let's not forget the occasional joke. Really like it.

The only complaint I've heard from everyone here is when you are typing and an Office Chat pops up what you are typing gets typed on the Office Chat response and not the document intended. Annoying.

Overall, this software has lots of potential and will be even better if the issues are fixed.

Very easy to use and setup. It has lots of features that are available for users to implement. Creating chat groups are so easy and are highly customisable which appeals to lots of people. There are also lots of function beside text chatting.

Sometimes this software have issues with syncing messages on different platforms and can have problems with sharing videos or gifs.

i can cummunicate with everyone either individually or altogether through writing and the same for them with their responses to me . I am just missing the pieve of an audio conference with them

I can communicate with everyone that is working

I can not have an audio conference with them. I have to call them all on their phones and conference them in

It is quick, easy, and fun to use.

It just works. Great functionality. It's very convenient for getting information to and from employees even if they're out at various job sites.

The only negative experience I've had with Office Chat is that some media is not able to be copied and pasted into the chat, but that could be operational error as well.

Excellent

communicate messages to the team in a secure manner from abroad. Emojis are fantastic, and I love the document attachment! I also appreciate the ability to designate communication as necessary. It has also been beneficial to be able to set up accounts for each group we work with.

I can't erase older and unnecessary messages but it's manageable.

Easy and friendly way to communicate with my co-workers

Customer friendly and easy to use, find it friendly and interesting. Glad my company has selected office chat

can't think of anything that I find to dislike about this way of communicating - easy to use and I use it daily to communicate with co-workers

Able to message co workers in our other offices. They now have the emojis and gif functionality which is awesome when you want to have fun messages with your co workers. Also love read receipt function when you need to know if others have read the important messages.

If you are busy working and a message box pops up, you will start typing in the box instead of where you were working. Very annoying.

A bit confusing to find chats and Cant see names of groups

The ease of it and the fast communication. Able to access on the phone or computer

A bit confusing to find chats and delete

Quick and convenient, non-direct/formal chat software to use with colleges.

The gifs and quick replies. Its easy to use and convenient. The new features are also nice as well. Also, what might be an operator error is getting added and messages to other groups sometimes but that has since seems to be resloved.

When starting a new chat differently from the new function is will not load your previous messages until after you send the new chat and you can't start that "new" chat with sending a picture.

We used this software pre-COVID, but especially now it makes it easy to quickly communicate with team members, discuss ideas and send screenshots back and forth, and get work done. Overall, it's a pretty easy and efficient program to use.

There are a few kinks, like every item on your clipboard will resend to a chat whenever remote desktop is restarted (it's awkward when you've sent 10 screenshots in the morning, go on lunch break, and then everything gets resent when you come back to your desk). I've also had a few issues with office chat not syncing the conversation or popping up when someone new messages me.

We looked for a system that allowed us to set up user "groups" to keep communications to only certain groups. We also have regulations in our industry to keep certain conversations confidential from other staff. Office chat was the perfect fit for us!

Price is a bit high in my opinion, but value makes up for it. I will always pay more when the benefits offered by the product far exceed the price and office chat does just that!

We have been able to solve the issue of transferring documents from offsite personnel to in-house personnel instantly rather than through email, which is not always instant.

I like the fact that users can post their own unique photo or ID to personalize the screen

My biggest complaint is that if someone gets to work and forgets to open their app on their desktop, sending them a message is pointless. Also, I would like the phone app to allow me to sign in with my fingerprint and not have to remember my password, which I am not very good at doing.