Blink vs Jive

RATING:

4.7

(113)

Blink has 113 reviews and a rating of 4.65 / 5 stars vs Jive which has 48 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (113)
4.0 (48)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 13, 2024
August 3, 2022
Pros/Cons
  • Pros

  • Announcements CAN look pretty good if shared graphically.
  • Ease of use and the ability to get information out as often as needed and the reach that it provides. Staff can access and consume at a time that suits them.
  • Cons

  • I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us.
  • However, we would rather use Blink for messaging and sharing than go to product that was a unified platform but a poorer experience.
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  • Pros

  • Quick and easy contract (service) purchase and install. Reasonable pricing cost.
  • They are committed to helping me until a resolution is reached.
  • Cons

  • Some adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable.
  • I don't like having to manually dial in a number to enter a queue and to call again to leave the queue to set your availability. There should be a more automated way of doing this.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos