CStoreOffice

RATING:

3.6

(24)

About CStoreOffice

CStoreOffice is a cloud-based inventory management solution by Petrosoft that helps businesses to keep track of their inventories and manage other back-office operations. CStoreOffice helps managers to eliminate dead inventory, manage shrinkage and spoilage, offer promotional opportunities and control implementation time and costs. The solution helps users to automate data-entry routines, maintain pricing consistency and manage overstock and out-of-stock situations. CStoreOffice supports integration with Petrosoft's point of sale (POS) and make to order (MTO) systems and various third-party accounting and POS partners such as Verifone, NCR, Wayne, Bulloch and Gilbarco. It also offers a mobile application that helps retailers to connect with their stores and re...

CStoreOffice Pricing

Starting price: 

$149.00 per month

Free trial: 

Not Available

Free version: 

Not Available

CStoreOffice metrics dashboard

CStoreOffice Reviews

Overall Rating

3.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for CStoreOffice

1 - 5 of 24 Reviews

User Profile

monti

Verified reviewer

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great back office system

PROS

I like the cstore mobile app as it updates me about my store sales/profits real quick

CONS

Adjusting pricing can be confusing sometimes.

Vendor Response

Thank you so much for your positive review! We are very happy that you are satisfied with CStoreOffice and hope you have a great day.

Replied November 2022

matthew

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

A Great Product

The data is always saved to a cloud so if you have a hard ware problem or a new POS system the data is never lost . If I would have had this software when I started my business I would have save hundred of thousands by being able to keep up with all the thieves on both sides of the counter . Money well spent

PROS

Ease of operation. Saves to a cloud . Always current .Great customer support. Has an extensive training program available

CONS

When we were setting up to do scan data for the cigarette companies it was difficult have someone communicate with us to work out the issues at hand . I needed to stay on them to resolve the issues . It now runs fine.

Reason for choosing CStoreOffice

recommendations from a service tech during an install of a P O S system .

Reasons for switching to CStoreOffice

because the were terrible with customer support and they cant even come close to the c-store office

Vendor Response

Thanks Matthew! We appreciate your feedback! We are very happy that you enjoy our solution! We are working very hard to better serve all of our customers, and will take your suggestions into account!

Replied February 2020

Orlando

Oil & Energy, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

My business at the tip of my hands

This is bt far the best back office platform I have used so far. I love the support and how all of the support team shows with action and follow ups that they truly care about their customers. It is incredible but true in my experience.

PROS

The platform is amazing! I know that when I come in the morning I can see exactly what went on the previous day and have actionable items that I can use immediately and implement

CONS

There are so many possibilities and little time to learn them all, which I would love to be able to do.

Reasons for switching to CStoreOffice

Terrible support and the platform is confusing.

Mark

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2019

Disappointing functionality.

I have been disappointed with the customer support and the softwares functionality. The price book works well, but that is it. I would not recommend this product.

PROS

Price book management works well. But, that is it.

CONS

The accounting interface with quick books was unusable for my application, probably due to formula errors in the C Store office software. The support from Petrosoft was very disappointing and I spent a considerable sum with my accountant while he tried to help them sort out the issues (we eventually abandoned the effort entirely). Many of the reports in its portfolio appear to have formulaic errors and produce data that is unusable. Unfortunately, I had used the software for a year before recognizing its deficiencies and have only continued to use it because of the difficulty associated with moving to a new software. But, that is a process that I plan to undertake once I have time.

Reason for choosing CStoreOffice

It sounded like the best value for the money and I wanted a subscription based software, because I believed that it would be continuously updated.

Vendor Response

Hi Mark, We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to marketing@petrosoftinc.com at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you. We look forward to speaking with you and working towards earning back your business.

Replied November 2019

Anne

Oil & Energy, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

Well worth the investment!

The training modules are great, both webinar and the one on one. It has so many features and ways to access information!

PROS

It is user friendly and has so many features that work with out business.

CONS

The Lottery portion is confusing, and does not allow for the updates like an regular item.