CStoreOffice
About CStoreOffice
CStoreOffice Pricing
Starting price:
$149.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for CStoreOffice
1 - 5 of 24 Reviews
monti
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great back office system
I like the cstore mobile app as it updates me about my store sales/profits real quick
CONSAdjusting pricing can be confusing sometimes.
Vendor Response
Thank you so much for your positive review! We are very happy that you are satisfied with CStoreOffice and hope you have a great day.
Replied November 2022
matthew
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
A Great Product
The data is always saved to a cloud so if you have a hard ware problem or a new POS system the data is never lost . If I would have had this software when I started my business I would have save hundred of thousands by being able to keep up with all the thieves on both sides of the counter . Money well spent
PROSEase of operation. Saves to a cloud . Always current .Great customer support. Has an extensive training program available
CONSWhen we were setting up to do scan data for the cigarette companies it was difficult have someone communicate with us to work out the issues at hand . I needed to stay on them to resolve the issues . It now runs fine.
Reason for choosing CStoreOffice
recommendations from a service tech during an install of a P O S system .
Reasons for switching to CStoreOffice
because the were terrible with customer support and they cant even come close to the c-store office
Vendor Response
Thanks Matthew! We appreciate your feedback! We are very happy that you enjoy our solution! We are working very hard to better serve all of our customers, and will take your suggestions into account!
Replied February 2020
Orlando
Oil & Energy, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
My business at the tip of my hands
This is bt far the best back office platform I have used so far. I love the support and how all of the support team shows with action and follow ups that they truly care about their customers. It is incredible but true in my experience.
PROSThe platform is amazing! I know that when I come in the morning I can see exactly what went on the previous day and have actionable items that I can use immediately and implement
CONSThere are so many possibilities and little time to learn them all, which I would love to be able to do.
Reasons for switching to CStoreOffice
Terrible support and the platform is confusing.
Mark
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2019
Disappointing functionality.
I have been disappointed with the customer support and the softwares functionality. The price book works well, but that is it. I would not recommend this product.
PROSPrice book management works well. But, that is it.
CONSThe accounting interface with quick books was unusable for my application, probably due to formula errors in the C Store office software. The support from Petrosoft was very disappointing and I spent a considerable sum with my accountant while he tried to help them sort out the issues (we eventually abandoned the effort entirely). Many of the reports in its portfolio appear to have formulaic errors and produce data that is unusable. Unfortunately, I had used the software for a year before recognizing its deficiencies and have only continued to use it because of the difficulty associated with moving to a new software. But, that is a process that I plan to undertake once I have time.
Reason for choosing CStoreOffice
It sounded like the best value for the money and I wanted a subscription based software, because I believed that it would be continuously updated.
Vendor Response
Hi Mark, We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to marketing@petrosoftinc.com at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you. We look forward to speaking with you and working towards earning back your business.
Replied November 2019
Anne
Oil & Energy, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
Well worth the investment!
The training modules are great, both webinar and the one on one. It has so many features and ways to access information!
PROSIt is user friendly and has so many features that work with out business.
CONSThe Lottery portion is confusing, and does not allow for the updates like an regular item.