FinancialForce Software


 

FinancialForce Inventory Management is a cloud-based solution that helps businesses keep track of their stock and leverage their inventory data to optimize shipping and replenishments.

FinancialForce has a flexible warehousing model that helps users view inventory levels across multiple warehouses and stocks items at the bin level. It integrates cycle counting into daily warehouse activities and supports both physical and virtual inventory. The product manages inventory by customer, project or supplier and can handle multiple conditions under a single SKU.

Users can view upcoming events or actions using FinancialForce’s Action Queues and then mass transfer goods between warehouses. The tool has a built-in reorder point process that can be customized based on warehouses, ownership and other conditions to avoid fully depleted stock levels.

FinancialForce automates supply requisitions using reorder points, safety stock and acquisition leads. It helps create purchase orders based on supplier agreements.  

The software is primarily targeted at small and midsize businesses and can be accessed on desktops and mobile devices.

 

FinancialForce  - Inventory summary details
 
  • FinancialForce  - Inventory summary details
    Inventory summary details
  • FinancialForce  - Worker details
    Worker details
  • FinancialForce  - Shipment management
    Shipment management
  • FinancialForce  - Inventory management
    Inventory management
  • FinancialForce  - Accounts receivable dashboard
    Accounts receivable dashboard
Supported Operating System(s):
Web browser (OS agnostic)

39 Reviews of FinancialForce

 

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Software Advice Reviews (6)
More Reviews (33)

Showing 1-6 of 6

chris from ideal
Specialty: Healthcare / Social Services
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Over promised software that is incredibly complex to set up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Over complex software supplied by an unhelpful vendor.

Pros

It is highly configurable and provided it meets your requirements and when it is finally configured and set up it works okay.

Cons

It is incredibly complex and entails significant learning and development time to configure it. High on-going costs for maintaining and evolving the product in line with the business, entailing the support of a significant in-house IT team. Not suitable for SMEs and organisations of less than 100 staff or T/O of over $50m. The sales team from Financial Force understated the complexity of set up and learning time and over promised on suitability and functionality. The support team at FF have proven to be unhelpful and difficult and are only interested in selling more consulting time. Issues in integrating with Microsoft.

Review Source
 
 

Hyland Software from Hyland Software
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

So far so good

Ease-of-use

Functionality

Product Quality

Customer Support

We are implementing this product and whatever I have seen so far it works well

Pros

good user interface, Intuitive to use

Cons

Haven't observed anything bad

Advice to Others

Do review the product and watch the Demo

 
 

Robert from The Vitality Group
Specialty: Software / Technology

April 2016

April 2016

Fails at basic accounting functions

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We have been able to go paperless with our AP and journal entry processes, which provides good efficiency any time a question comes up.

Likes Least

It honestly falls down on the most basic accounting function, however - reporting on the General Ledger. The important thing to realize here is they built this onto the SalesForce architecture. That system considers 'accounts' or customers, the key data object. General ledger accounts, aren't the key object. So that materializes in a lot of ways. The main one: there is literally not a stock screen or report where you can query the CURRENT year to date balance of a general ledger account. You especially cannot do it while showing transactions to date. It sounds crazy, but I challenge you to force the sales technician to show you the out of the box screen where they can say "what's the current balance of computer equipment" and have it return what the transactions are so far this month, and what the balance is at this moment. They'll show you the transactions. They'll show you the last closed balance. But they will not show you the current balance. That has to really tell you something about this system.

Recommendations

Don't assume anything. Take the very most basic functions you do, and just have the vendor show it to you. Pay attention while they do so.

 
 

Erin from IGX Global
Specialty: Software / Technology

August 2015

August 2015

Overall we've had a very positive experience with the SCM Module!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The SCM Module of FinancialForce is fantastic for organizations looking for a plug in to Salesforce that can be customized but also has a lot of fantastic out of the box features. Our company went from using Quickbooks which provided very little if any controls and reporting to using the SCM product which allows you to use the same functionality for permissions, page layouts and reporting as you get in the native Salesforce application. The product links seamlessly into your existing organization and allows you to take Opportunities in Salesforce and create Quotes to your customers, sales orders from the quotes, purchase orders to your vendors and invoices to your clients. You can report at the line item level on all of these objects which gives you excellent visibility and control into the day to day operations of your business. There is also an inventory functionality that can assist with inventory management. We don't use this function but I've seen the capability and it's also fantastic.

Likes Least

Because SCM is still growing there are a lot of new releases of the product that have great fixes and updates. However, upgrading can be a long process because of the amount of testing you have to do. The more customized your environment is the longer the upgrades can take. We are running about 10 versions behind right now due to this. However, we realize this will level out over time and become much less time consuming as the product matures.

Recommendations

Make sure you're ready to invest in a knowledgeable in-house Salesforce administrator if you don't already have one. It's a must have if this product is going to be the center of your business operations. Also make sure you take time to get your customization's correct during the design phase of your implementation. Test everything including the processes you're trying to implement in your sandbox using multiple users and profiles. The functionality of this product is very powerful, but with that power comes a lot of administration. Every field, page layout, and role based access needs to be reviewed when this is implemented to ensure you're taking full advantage of the product.

 
 

Beth from Filene Research Institute
Specialty: Non-Profit

July 2015

July 2015

FinancialForce for small organization of 20 FTE

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

My favorite quality of FinancialForce is the seamless integration with Salesforce.com. The platform operates much in the same way as Salesforce, so customizing and reporting were easy and quick to learn. This made the integration process go much smoother and I was able to train my team quickly on using the new financial system. Throughout my history of using FinancialForce, whenever I did encounter a questions or problem, opening a case was easy and the response time was within 1-2 days.
Another key functionality that I really enjoy with having both our operations and finances under one login, is the reduced amount of data entry. We have greatly reduced the amount of time spent on duplicate data entry by operating in the same system. FinancialForce also offers a lot of automated functionality, but one we use is the automated cash matching, which takes out another step of manual data entry. The operating efficiencies we've leveraged by implementing FinancialForce have paid for the cost and then some.

Likes Least

We are a small organization of 20 and we do not have a developer in-house. We struggled with the FinancialForce reporting app, as this requires some use of code and developer 'speak'. The standard Salesforce reporting allows for FinancialForce data as well, so we rely on this function more often, but when it comes to the standard P&L structure for our board, we needed a 'pretty' report, and this requires the FinancialForce reporting app. During our implementation we were promised by the implementation partner that they would write the reports for us, however this was never delivered. FinancialForce is working on rectifying the problem for us, but it will require some additional hours and financial resources on our end.

Recommendations

For my organization, about 90% of our operations are based out of Salesforce.com, so the choice to implement FinancialForce was almost a no-brainer. We are also a non-profit, so we always have to look at the cost, but again, the cost of implementing FinancialForce was not only competitive with other financial software, but the savings of operating efficiencies played into our decision making. A seamless implementation onto a new platform is key for reducing the impact on day-to-day operations, so remember that sometimes a lower estimate for implementation might end up costing you more in other areas of your business.

 
 

Francis from Freelance / Cloud Sherpas
Specialty: Consulting

January 2015

January 2015

One of the best cloud-based accounting applications at the moment

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's built on the Force.com platform. You can code your processes around FinancialForce using their APIs or by directly manipulating their database, so it gives you a lot of flexibility on how you develop around FinancialForce. It has a nice customer community portal where you can share ideas, log issues etc. Support is great, and if anything does crop up as an issue, they really work hard to get it fixed.

Likes Least

It was one of the first cloud-based accounting packages, and with that has come some architectural decisions that I think they've realized were a mistake, but with every release, they fix these. Invoices need to be hand-coded in Apex VisualForce; there is no "Invoice creation wizard", but FinancialForce is happy to do this for you. When you create an invoice from an opportunity, FinancialForce assumes that you want to invoice every line on the opportunity. This isn't the case sometimes. You can delete the lines off the invoice, but then it becomes hard to see which lines have been invoiced and which haven't. You can't invoice multiple opportunities at one time. That said, we have resolved them all by using custom Apex code. Trying to fit FinancialForce into a developer org is tricky, due to the amount of configuration data that is required.

Recommendations

Watch out if you need to use Reporting Balances; it does use a lot of storage data in Salesforce. Make sure you know your financial processes and the reports that you need to create from the data. A good idea is to do a parallel run using your existing finance system and FinancialForce to iron out any kinks.

 
 
 
Showing 1-20 of 33

Stephanie from Sirius
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Ability to do so much

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

It has cut down our process time dramatically and we are able to do much more in less time.

Pros

This software gives you the capability of doing so much and allows you to report on it all

Cons

The amount of click through windows can become tedious but overall there are ways to cut that down as well so it's not really a big issue.

Review Source: Capterra
 


November 2018

November 2018

FinancialForce For The Force

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Super supportive staff and very well organized team.

Pros

The functionality is compatible with so many software/module combinations

Cons

The implementation process was quite long although I believe that was due to our internal working!

Review Source: Capterra
 

Nolan from Alpha Tau Omega Fraternity
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

FinancialForce Accounting Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

this software has helped my company significantly in our process to switch over from older software.

Cons

This software takes a lot more time to use although it may be worth it.

Review Source: Capterra
 

Linda from Morgan & Morgan, PA
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

FFA Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I like how you can make it your own. It takes a lot of work to customize it to how you need it to be... I'm still working on this.

Cons

All of these list views. Sometimes it's not as intuitive to use compared to other accounting software.

Review Source: Capterra
 

Philip from Paddock Corporate Services (Airpost) Sarl
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Good ideas but much development still needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Functionality
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Quality
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Support

the Overall experience is mixed. we Keep using it because a migration would be even more costly. I guess with much more customization it will be great one day.

Pros

- online Access
- great performance even with big data
- cross company / multicompany mode

Cons

- no Country customization
- no links to local authorities (VAT, direct tax Returns)
- no natural support of multiple GAAPs per Company (e.g. local GAAP, IFRS)
- no usually fixed asset Register for financial fixed assets.

Review Source: Capterra
 

D from Solstice
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Great experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly! I used the application with ease.

Cons

Enhance the mobile experience. I think that enhancing the mobile experience over time will attract more users.

Review Source: Capterra
 

Sundeep from Ernst and Young LLP

March 2018

March 2018

Visually pleasing accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Generating reports for preparing client's financial statements.

Pros

Very good at visually representing the financial position of the business, as well as managing accounts, taxes, and payroll.

Cons

A lot of customization required which can be a steep learning curve and may not meet the needs of the users.

Review Source: Capterra
 


March 2018

March 2018

Robust financial management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Huge improvement over our previous financial system.

Pros

After the initial setup process (albeit long and tedious), the platform seems to work pretty well. It is well designed and a huge improvement over our previous financial management system and has cut our month-end, year-end, and other periodic closing process times in half.

Cons

The system consistently slows down after a few days/weeks/months. Sometimes this is due to a FinancialForce upgrade, and sometimes it has been due to bad code written for us by our FF consultant. The process for getting these performance degradation resolved can take weeks, wasting dozens of hours of valuable time.

Review Source: Capterra
 

Christina from INterstates

October 2017

October 2017

This has not been a great experience at all for our company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can configure it and have a lot of options. The full suite is good if you do not need any additional requirements.

Cons

You have to be a programmer to work with it. There is a lot of set up time involved in being able to get it to function for you.

Review Source: Capterra
 

Lauren from Salesforce

June 2017

June 2017

Great UI, support, and finance/accounting reports.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

I love that the UI is so intuitive and easy to navigate. Their support team is the best and I love the reports that this software is able to produce.

Cons

I wish they had more options for different types of reports. Other than that, I really enjoy using this software!

Review Source: Capterra
 

Jesus from Caballero portraits
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

The best solution for knowing the health of your company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

Great user interface, great support, great at doing finance and accounting reports that tell the story of your company financial health. I am a very visual person, and since I don't have a background in finance, its great to have beautiful graphics that convey in a much efficient manner the status of the report.

Pros

Easy to use and amazing graphics.

Review Source: Capterra
 

Ayushi from Arizona State University

February 2017

February 2017

Recommended cloud accounting system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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I have been doing my month-end close reports and other invoicing with this software. This is a really efficient cloud accounting system and I can easily work on my ledger accounts, account payables, and receivables.

Review Source: Capterra
 

Hanumantha from Infosys

October 2016

October 2016

Project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

Easy to configure. It covers all generic features required for project management industry agnostics. Will recommend

Review Source: Capterra
 

kishore from infosys ltd

October 2016

October 2016

awesome tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

it's really nice product and useful and easy to navigate and report the results. I have recommended for several customers too

Review Source: Capterra
 

jay from zania

October 2016

October 2016

great products great support incredibly expensive

Ease-of-use

Functionality

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Support

At some point you will have to decide if the cost is worth the quality. stuff gets done, but you could easily hire several developers to build similar platforms, or integrate with ohers

Review Source: Capterra
 

raghu from Salesforce

October 2016

October 2016

pse package

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

we a re using pse for our internal projects maintananace, find the package interesting and easy to use but see a lot ofpotential poain points which can be fixed

Review Source: Capterra
 

Rakesh from Persistent systems

October 2016

October 2016

Senior salesforce developer

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Built on a cloud platform this allows me to manage my accounting in a better way. And the most amazing part is it's available everywhere

Review Source: Capterra
 

Richard from WFE

October 2016

October 2016

Financial Force

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Have been looking for a new accounting system for awhile and Financial Force meets all of our demands, except for payroll which has been impossible to find in a new accounting package

Review Source: Capterra
 

Kirsten from thinking Capital

October 2016

October 2016

Upgrade not easy

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Value for Money

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FF is integrate in our Salesforce environment, in general customer service is good, we are just experiencing problems with the upgrade to the latest version at the moment, our platform is highly customized.

Review Source: Capterra
 

Martin from IBM

October 2016

October 2016

FFA rating

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Overall good experience with some bumps. The features are great but the configuration bit complicated

Review Source: Capterra
 
 
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