All Diligent Equity Reviews

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Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Finally a platform for VC's that actually helps....

PROS

Easy to use, great customer service, does a lot

CONS

Looking forward to new features being added -- e.g., more portfolio KPIs

Nick

Venture Capital & Private Equity, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2021

YE Review

PROS

I like the API Plug in the availability of the info.

CONS

Would like there to be more customizable features for the tear sheets to be able to drag and drop information onto the page however we would like. Also, for post money valuations, would like the ability to update on our own if there is a disconnect as it's based on Pre-Money and doesn't always agree to our records.

Reason for choosing Diligent Equity

The API Ability to be able to plug in and pull was a huge plus and we enjoyed talking and workingwith the team as they were all really receptive to our feedback and wanting to help make the product better for us and for other investors.

Anat

Information Technology and Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed March 2020

Software is not reliable enough

On a daily basis, I use the software mainly to check options status of the company's employees. I perform exercises and cancellation of options. Also, I manage the company's cap table and all other relevant equity updates (pool increasing, warrants updates etc.).

PROS

Easy to understand how to use. Menu is simple.

CONS

In my opinion, the software is not reliable. I don't trust it to save my data in proper way. I usually do double checking when performing actions.

Reason for choosing Diligent Equity

As of now, this is our best option, and this the software that our trustee uses and it works for us. Maybe, after becoming public we will considers other options that will be more functional for us and a one-stop-shop for all our uses.

Genevieve

Venture Capital & Private Equity, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Refreshing and functional!

The team at Equity Effect is great to work with! They are super responsive, helpful and patient. Great team and great customer service!

PROS

We really like the capabilities for managing cap tables and modeling scenarios. It is easy to use and has sophisticated functionality.

CONS

So far, there is not anything I do not like.

Reasons for switching to Diligent Equity

We appreciate the functionality and customer service

Patrick

Venture Capital & Private Equity, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Becoming an Integral Part of Our Operations

The EquityEffect team has been incredibly responsive and helpful.

PROS

EquityEffect has made it easier to aggregate our fund information, investment documents, and other pertinent materials in a centralized location that is accessible to both our team and our investors. The system provides nice visualization tools and other features that aide in our reporting and portfolio management.

CONS

The software is missing a few key features that would enable us to upload without having to go to the Diligent portal, easily update investments on the platform , etc. All in all, it seems the system is still being iterated upon but will eventually reach a point where it provides a seamless interface for VC fund management.

Sergey

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Zerto

Recommended for use by small-medium enterprises with a lot of controls in place to constantly verify the data.

PROS

Helps with the daily large database management.

CONS

1) Not reliable - sometimes the saved changes are lost. 2) Upon some updates, the data may be altered. 3) No flexible reporting functionality - build-in reports vs having a flexible reports building tool.

Erez

Computer Networking, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2020

ES review

PROS

What did you like most about this software: user-friendly interface

CONS

no forget password mechanism some features required to reverse other data so it will be affected

Reason for choosing Diligent Equity

value for money

Gil

Computer Software, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2020

my review of EquityEffect

generally satisfied, the software delivers but there is definitely room for improvement.

PROS

Friendlier than similar software, ticks all boxes for my purposes

CONS

often you run into bugs both in the UI/UX and in the core capabilities.

Reason for choosing Diligent Equity

Hands down one of the bust customer support I have encountered.

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2021

Complicated and unreliable

This software has increased the time required to manage the cap table by 10X compared to a spreadsheet

PROS

Could have some nice features like waterfall if data was reliable

CONS

Complicated to navigate and fix errors Slow customer service in updating cap tables Data entry unreliable and data spontaneously changes

Reasons for switching to Diligent Equity

Team members wanted to

Michael

Verified reviewer

Biotechnology, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

No matter what Industry you are in, one can't go wrong with this software...

PROS

It took me only less than 2 days when it came to mastering the software and being confident on how to use it.

CONS

the software has so many features that when you first see it, it can't be a little overwhelming the first 3 times you use it.

Ben

Venture Capital & Private Equity, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great solution for fund construction

Overall great. The onboarding team was very detailed with building our environment and we have enjoyed working with the team. They have been very responsive to answering questions, too.

PROS

I really enjoy that it gives you a one-stop shop for evaluating future financing rounds (via the scenarios tool)

CONS

A bit trickier to handle international (non-USD) cap tables

Sam

Financial Services, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed March 2020

Don't buy EquityEffect

PROS

They seem to have a general sense of their product strategy, roadmap, and useful features

CONS

Data inputted by their team is often wrong, software is buggy, and lots of key features (like companies that have shuttered being reflected as zero) are not yet implemented. Save yourself the time and frustration and wait until their product is usable.

Showing 1 - 12 of 12 Reviews