Cloud Workflow - iPaaS
About Cloud Workflow - iPaaS
Cloud Workflow - iPaaS Pricing
Cloud Workflow - iPaaS pricing scales with the number of users and features. Contact DBSync directly for pricing information.
Starting price:
$2,400.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Cloud Workflow - iPaaS
1 - 5 of 74 Reviews
Tim
Verified reviewer
Environmental Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great experience! Great product even better customer support!
I would highly recommend looking at them as an option, it has saved us hours and hours of manual work simply invoicing our clients!
PROSThe DBSync software has saved our company and our department hours and hours of work every week. Our streamlined process allows invoices to be automatically created in our MSFT CRM and seamlessly flow into our QBooks! We just upgraded to QB Enterprise 2020 (but we have used DBSync for years with QB PRO 2017) and [SENSITIVE CONTENT HIDDEN] in customer support was professional. He communicated well and made the upgrade quick and easy! Great work.
CONSIt takes a couple times to understand “validating” the connection but that is probably more of “user error” as I don’t normally work in an IT or IS environment.
Jackie
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Makes Our Workflow More Efficient
Excellent!
PROSI love the time it saves me! If I had to manually add all the Data between SalesForce and Quickbooks each time we made a sale it would take me forever. This software has made my job so much more efficient since we have been using it.
CONSThe only downfall which may not even be a downfall as I haven't looked into it much is the amount of time it takes to sync. My supervisor has always said it takes 10 minutes. Somedays when I have a sale come in minutes before UPS comes to pickup our shipments 10 minutes is too long to wait for everything to sync. Those are the only times I manually enter things just because I have to start with the invoice so that I can get it printed from Quickbooks and get the order out right away. Then it is a pain to go back into Salesforce and manually enter it all. Much more efficient to have this software!
Reason for choosing Cloud Workflow - iPaaS
Was in our budget for what we needed to use it for. Worth every Penny!
Susan
Management Consulting, 2-10 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2016
Warning! DBSync Overwrites your CRM Structure
This product installs an UNMANAGED solution using the legacy "Information" forms for Accounts and Contacts. This means that, if you have had CRM for several years and use the Information forms, all of your customizations will be overwritten (even with the Trial). If/when you remove the product, their customizations are not removed and you do not get your customizations back, so be absolutely certain that you have backed up your CRM customizations and tested reimporting them before you install this product.
CONSWhat I like least is that the software installs an unmanaged CRM solution, overwrites existing customizations, and is not reversible. Installation and configuration are apparently also difficult (their support spent several hours trying to install/configure and didn't get it working.)
Vendor Response
Susan, Thank you for the review and raising this. We have many MSCRM Customers and ALL prefer the unmanaged package. It gives the most flexibility to configure both MSCRM and DBSync, which is what you want. DBSync is an ETL Tool, you can configure it as you want. It facilitates data transfer but the end user needs to make sure there are no data issues as we do not manage / monitor the systems that you integrate. All our specs are online. As with any integration you should first test before installing into production. That is normal process when installing any addons with MSCRM (or any software). Which is why we give you Trail instance to test it out before you buy it. Our template uses few custom fields to manage integration all others are standard MSCRM fields as required by QuickBooks integration. Hope this clarifies some of your questions. I do understand that your experience was not the best, we will certainly look into how we can improve. Thanks Rajeev Gupta
Replied August 2016
Subhani
Program Development, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Good integration tool
Allows business to integrate with various platforms. Data mapping is east and flexble. Best Support Team from DBSync. Helped to Integrate On Premise and On demand applications. Ease of troubleshooting an issue with a process.
PROSEasy of Use, Inbuilt Connectors, Performance, Help Documentation, Drag and Drop Canvas.
CONSFunctionality enrichment needed in certain shapes that will be useful. Error handling could be improved. The documentation need to be updated regularly which helps user to understand more about the new features with the product.
Jeni
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Great Support
I have been a customer for many years and have never had an issue getting the support we need as we have grown and our needs have changed.
PROSIt is easy for me to update our mappings if we need a basic change. Also tech support is very responsive if I need a customization that is outside of my skill level.
CONSIdentifying errors in a sync job can be difficult. In our version, there is not an easy way to pinpoint which record is causing a problem.
