When we signed up for the Clover POS it was under the guise of being an all-in-one for our business. That has proven to NOT be the case. Shopventory has seamlessly filled in the gaps Clover has. The bundling of products and superb inventory management/tracking. If you're finding that you aren't getting enough data, can't do what you need to do to track your stock, or other basic business functions, chances are Shopventory can help. We're halfway through the trial period and there are no questions that have been left unanswered, no system issues they haven't been able to help with, their customer service is ABOVE AND BEYOND anything I could have imagined. I wish I could give more than 5 stars, they deserve the sky. We will 100% be purchasing a subscription and will not consider it to be wasted money at all. They truly are the best companion for this Clover setup. Many mahalos!

The ease of use, customer service support and response rate and quality.

If there were an option to calculate the freight and taxes into our purchase order item costs it would be perfect. But that's a minute issue we are already familiar with dealing with.

Overall, Shopventory has helped us combine and keep track of our online & in-store inventory by integrating with our new point of sale system. There was a bit of a learning curve, but the program is relatively user-friendly and support is available for questions that arise. There are many available features for a fair price, and the program does most of what we need it to do.

We are a small retail store and Shopventory makes it easy to create barcode labels, print tags, create purchase orders, view sales, and display current inventory. Stocktakes with an integrated barcode scanner are an easy way to take and update inventory. The program integrates well with our Shopify point of sale + online store and when we make changes in Shopventory, the updates are reflected in Shopify quickly. I have chatted with Shopventory's customer service representatives multiple times and they are responsive and helpful. There are also ways to input reorder quantities and be notified when you are running low on stock.

We don't like that purchase orders cannot be edited after they are created. Sometimes Shopventory quantities are slow to update after an item is purchased, although if you click on the quantity that will usually update it. The program will also update at random times and if you don't save what you're doing frequently, you could lose your work. You can also only input digits to three decimal places.

The customer service is excellent, but the PO format doesn't work well for us so I make adjustments where they are needed.

As there are some features/fields that are not available on the PO the customer service reps have always done their best suggesting other options.

"Terms" is not an option on the PO's so this is the most difficult thing to adjust, but I have an alternative that works "Okay"

Any time I have had an issue, customer service chat has been excellent. I really likening this and plan to continue to.

The bulk upload feature and excellent, speedy customer service are my favorite features.

I wish there was a way to search sold items by date to quickly clear them from the system.