About Shopventory

Shopventory is a cloud-based inventory management solution that helps small to large enterprises streamline the entire supply chain life cycle, from order management to shipping. It enables users to create purchase orders and assign products to corresponding vendors, optimizing workflows across the organization.

Key features of Shopventory include barcoding, label printing, transaction management and reporting. It allows businesses to manage operational processes by automatically detecting low inventory levels and receiving email alerts on a centralized dashboard. Additionally, it provides users with reconciliation worksheets to print item lists or download digital spreadsheets for handling manual stock counts.

Shopventor...


Read More

Supported Operating System(s):

18 Reviews of Shopventory

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(39)

39

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

January 2021

Chris from EAST COAST SPORTS

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2021

Excellent customer service, product good so far.

I'm new so the functioning is hard for me to rate but so far so good.

Pros

Honestly, It's the best I have experienced with any company ever (including Clover which is pretty good) I've worked with [SENSITIVE CONTENT HIDDEN]. They have all been polite, helpful, and very polite (they don't make ya feel dumb for asking) as well as super quick to respond. I have honestly not needed a call because the chat actually is clearer, quicker, and more efficient. I bet their call help is just as good. Other tech companies could take a lesson from their chat support team.

Cons

It is a little hard to learn but I am new. I think It's just going to take some time like any other software.

Reasons for Choosing Shopventory

Business integration

Reasons for Switching to Shopventory

I was upgrading my POS.

Response from Shopventory

Replied February 2021

Hey there! Thank you so much for the great review of our Customer Care team! It means a lot to us that you've had an awesome experience with them.

August 2021

Amy from Bull City Fair Trade

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2021

Shopventory helps us keep track of our online & in-store inventory

Overall, Shopventory has helped us combine and keep track of our online & in-store inventory by integrating with our new point of sale system. There was a bit of a learning curve, but the program is relatively user-friendly and support is available for questions that arise. There are many available features for a fair price, and the program does most of what we need it to do.

Pros

We are a small retail store and Shopventory makes it easy to create barcode labels, print tags, create purchase orders, view sales, and display current inventory. Stocktakes with an integrated barcode scanner are an easy way to take and update inventory. The program integrates well with our Shopify point of sale + online store and when we make changes in Shopventory, the updates are reflected in Shopify quickly. I have chatted with Shopventory's customer service representatives multiple times and they are responsive and helpful. There are also ways to input reorder quantities and be notified when you are running low on stock.

Cons

We don't like that purchase orders cannot be edited after they are created. Sometimes Shopventory quantities are slow to update after an item is purchased, although if you click on the quantity that will usually update it. The program will also update at random times and if you don't save what you're doing frequently, you could lose your work. You can also only input digits to three decimal places.

Reasons for Choosing Shopventory

Shopventory came recommended to us by a retail consultant.

Reasons for Switching to Shopventory

We switched from using Quickbooks for our Point of Sale system to Shopify, and we needed an inventory management system that would integrate with Shopify.

October 2020

Mike from The Preservation Shop

Company Size: 2-10 employees

Industry: Wholesale

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

October 2020

Into the light

Feels like it has been hard work to get to basic implementation

Pros

The software is super quick compared to usual methods on spreadsheets etc and seems very accurate. The ordering system is lightening fast, a few clicks and you have a PDF to send to suppliers

Cons

Difficult to set up, lacking some functionality and sometimes seems longwinded. Would be better if you could click to open email addressed to supplier instead of going to outlook, finding suppliers email and attaching order.

Reasons for Choosing Shopventory

Shopventory integrated with some of our existing systems

Reasons for Switching to Shopventory

Clovers app is inaccurate and unreliable

Response from Shopventory

Replied November 2020

Hi Mike! Thanks for leaving us this review. Great feedback on the speed of using Shopventory and how our Purchase Orders are "lightning fast". We don't disagree! Totally hear you on the functionality you're looking for with regards to emailing your suppliers directly from Shopventory. We have this ability with our Invoicing tool (you can email your customers an electronic invoice directly from Shopventory), but it is not currently available with Purchase Orders. It's high on our list! Thanks again and we hope to get this feature out soon for you!

September 2020

Fernando from Sun Country Medical

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

The Multi-Tool of Inventory Management!!!

Super solid experience, while there has been some learning and need to reach out to support from time to time the user experience, the functionality, accuracy and ability to track modify and cycle count inventory is top tier. I've used Square Retail, QuickBooks POS, LightSpeed and a few other smaller programs that boast inventory management. They all pale in comparison... and if you want Brick and Mortar (I'm using Square and WooCommerce) Shopventory can manage it all whether I want stand alone inventory or pooled inventory it has me covered! Love it!

Pros

Shopventory first and foremost is unbelievably user friendly. From day one it is easy to setup, maintain and even if you are unsure of anything on the platform, knowledgeable support and guidance are a click away... yes even during a pandemic!

Cons

The only thing I can think of is the addition of managing serial numbers, but that really speaks to maybe 2-3 products for me so while nice to have. I wouldnt sacrifice the ease of use or multi platform functionality of Shopventory for being able to use SN# with a far more confusing and less robust competitor.

Reasons for Choosing Shopventory

Pricepoint and user interface are much better on Shopventory.

Reasons for Switching to Shopventory

Ease of use, functionality, compatibility with other ecomms

Response from Shopventory

Replied October 2020

Fernando we are so glad that you have found Shopventory to be user friendly, easy to setup, and easily maintained. We agree that our customer support team is fantastic and very helpful! We'll let our developers know about your request to add managing serial numbers. We are always working to improve Shopventory for our customers. Thank you for your five star review!

August 2020

Rusty from The Green Monkey LLC

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

A very robust and powerful inventory software

Accurate inventory. Accurate data. Excellent customer service.

Pros

It has good reporting. We had a little learning curve because we've been with them so long they have implemented so many additional functionalities! Once you get past the learning curve it is smooth sailing. And their support is the best I've seen in the industry. I always there for you to walk you through the issue. And their tutorials are easy to follow.

Cons

It's really nothing but it does so much there is a learning curve to learn and know everything it can do for you. Once you learn all it can do you have a lot of data to analyze. It's an awesome system.

Reasons for Choosing Shopventory

Within less than a week we went back to Shopventory. I can't find anything on the market at this price that can beat what it gives you.

Response from Shopventory

Replied August 2020

Rusty, we are so glad you've been able to use our advanced reporting capabilities to get accurate inventory and accurate data! We keep adding new features to our software and understand that it can take a little time to start to utilize all of the different reports and features that we offer within our software. We are happy to hear that our support team has been there for you every step of the way as you learned the software and that our online tutorials have been useful! Thank you for your 5 star review.