GetResponse vs ion Platform

RATING:

4.2

(488)

GetResponse has 488 reviews and a rating of 4.21 / 5 stars vs ion Platform which has 105 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (488)
4.3 (105)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 28, 2024
November 9, 2022
Pros/Cons
  • Pros

  • The user friendly features of the software and unending tutorials help a newbie like me pick up the best practices quickly.
  • It gives you great templates and products. The analytics are very helpful for tracking your results.
  • Cons

  • In then end the company billed my card twice while my account was Suspended then refused to grant me a refund for charges made to my account WHILE I HAD NO ACCESS TO MY ACCOUNT.
  • It can be frustrating using the drag and drop editor and in comparison to other drag and drop editors and it can feel very limited.
Read all user reviews
  • Pros

  • Its ability to create engaging, high conversion experiences.
  • The platform is user friendly, it has alot of functionalities and we love that we can see where are customers click on our landing pages.
  • Cons

  • We are kind of spoiled by some of the reports we get from our own tracking system ROIA and other services where it is a dump of ALL data and we pick a choose.
  • One incorrect click-and-drag can mess up a whole page sometimes. The platform itself could use a User Experience refresh.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos