SAFE
About SAFE
SAFE Pricing
Contact Tracker Products for full pricing details.
Starting price:
$4,300.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for SAFE
1 - 5 of 20 Reviews
Heather
Verified reviewer
Legal Services, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Great system to keep Evidence in check
I love having SAFE in our office. This system has allowed me to keep track of all the matters and the items that are associated to the matter. It helps me to keep people accountable for what they take and I have a lot more confidence in the system and our evidence room. I have been able to develop a media handling system wrapped around Safe and it's amazing. I have also been able to locate different items because with the migration, fields are showing now that were not showing in our previous system and it's allowing the me to see all fields and locate multiple items.
PROSThis system is easy to use. The barcode system is great and assist with media handling 100% better than it used to be if you are diligent in where you are placing your evidence. Uploading documents is great, fast and efficient. I take a lot of pride in my evidence room and this system and this system allows me to track the evidence better. It has a sign in sign out feature so you can hold people accountable for taking items and not returning them. Running a search on items is great and has allowed me to identify multiple items that I thought were MIA when they are just associated with another project. Adding custom fields is also amazing and having the option to take those fields out is just as great, as my company has merged amillion times and that means I have to migrate more and more systems into Safe while still keeping all information from their system in Safe. Once it's all migrated, I can take that field out and we no longer see that field.
CONSMoving from Item back to matter is a huge pain. Once you click on the item you need to view you have at the very least 3 clicks to go back and view the matter and get back to the other items in the case. Adding people to a matter is not easy. If you try to add a person who has been added previously instead of asking if you'd like to add that person (It does this once) it tells you that email already exists and now you have to go to search and run a search for that person then add them to the case. This is not very efficient when adding. You also can add a document to an item without entering the item and again getting back to the other items is a pain. I just name ti document and drag and drop. If it's labeled as Item 1 then I know where it belongs instead of attaching to the item specifically.
Mike
Law Enforcement, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
This evidence software is 2nd to none. Hands down
We went from a paper system to SAFE. All the redundancy is gone. The forms that tracker products custom made for us work flawlessly. That’s a huge deal in law enforcement. I have never experienced the level of customer service with any other company than I have with tracker products.
PROSThe ease of use along with user friendly software and training.
CONSCons? Yeah there aren’t any. I literally thought about this and really cannot find any cons.
Reason for choosing SAFE
Functionality, user friendly, cost and location. SAFE had the best offerings than any other product. It’s web based so it’s easy for officers to login evidence from the field etc.
Hussein
Verified reviewer
Civil Engineering, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed May 2022
Safe Review for co-workers
I like flexibility in the shortcuts of the program
CONSWhen i use it i feel like the life is easy
Larry
Verified reviewer
Law Enforcement, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Awesome Product and Equally Awesome Company!!!!
Our experience with Tracker from day one has been awesome. We went from paper records in our evidence room to Tracker’s evidence solution and ultimately SAFE. Their staff was with us every step of the way as we made each of our transitions. Whenever I had an issue or needed help, Tracker’s customer service was always their taking care of us. In addition, Tracker listens to its customers. When we had an idea to make the system better, they actually listened and made the change. Not very many companies do that nowadays. I couldn’t speak more highly of a product or company.
PROSThis product is so easy to setup and use. You literally can be setup, trained, and entering evidence into the SAFE within a couple of hours. I took a couple of our officers, gave them logins and asked them to enter a fictitious case with several items of evidence into SAFE, without showing them how to use the system. Each officer was able to navigate the software and enter the case and its corresponding evidence without any issues or help. The system is very intuitive and easy to use.
CONSThe downside of any shared system is the lack of configurability in some areas of the system. With that said, the staff at Tracker have made every accommodation that we’ve asked, within reason.
Madison
Law Enforcement, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2019
SAFE Evidence Tracker
-Less paper used -Saving money due to not having to print evidence logs on evidence envelopes -Saves time on checking items in and out -Organizes evidence neatly -Auto generated stats on what types of evidence are being collected and stored
PROSBeing able to quickly and easily search and view evidence pertaining to certain cases. Quickly and efficiently being able to label and store evidence, as well as check it out. Replaced hand written control forms and evidence labels for a neat organized look.
CONSPrefers there was an option to observe the completed label and information added to a case, person, or item and give users the opportunity to make any necessary changes without an administrator. At this point, when adding new information, once you've moved on to a new page, you can not go back and make any changes. Being able to observe the information and make changes prior to official publishing would reduce the changes admin has to make upon officer request.
Vendor Response
Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime. Your system could easily be changed to give you permission to edit your items while still in a temporary location. Have your Admin contact one of our support specialist to show you how to make this change.
Replied June 2019