AbacusLaw Software

3.83 / 5 (335) FrontRunners

Our advisors have recommended this product 4 times in the last 30 days

About AbacusLaw

AbacusLaw is case automation software designed explicitly for law firms. The system works as a complete practice management solution that helps in managing workflows including time tracking, billing, and accounting operations. AbacusLaw is available as a cloud-based or an on-premise solution.

Its features include court date calculator and rule-based calendaring, role-based data security controls, time tracking, document automation, email management and more. A mobile app and a secure client portal are also available to facilitate communications. The solution enables users to automate deadline tracking through the use of rules based calendars and helps in client intake and relationship management specific to different areas of law (PI, family, estate planning,...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows 8, Windows 10

335 Reviews of AbacusLaw

Average User Ratings

Overall

3.83 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(140)

140

4 stars

(100)

100

3 stars

(38)

38

2 stars

(11)

11

1 stars

(46)

46

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 335 results

January 2019

Tera from Reynolds, Horne & Survant

Verified Reviewer

Company Size: 51-200 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

AbacusLaw User

This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.

Pros

This software allows us to keep our client's files organized. We can tailor this program to what we need in our client's files based on what out firm does, and/or what type of case it is. We can keep up with our calendars and everyone can log in from wherever they are and see the daily organizer for all or individuals. It allows us to keep notes in files, monitors for conflicts, and is very useful for setting ticklers to use as reminders. I find it very useful that it keeps up with all the players and their info under "linked names". Also keeps up w/ events, docs, & emails in one place.

Cons

If things are moved on the main drive, it breaks the links in abacus and they are no longer able to be found or traced if whomever moves the doc or breaks the link doesn't make a new one at that time.

May 2020

Assly from Assly Sayyar, Attorney at Law, Inc.

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2020

This Saved My Business

Pros

As a small law firm you would think that software and a private cloud are luxuries reserved only for "big" firms but you are wrong. To be efficient, organized, avoid malpractice, and spend more time billing and less time on admin, a small firm needs legal software like AbacusLaw. When I wanted to add staff, the Abacus Private Cloud let all of my team utilize the AbacusLaw software with ease, from home and from other states where I am also licensed. And when COVID-19 hit, it was the AbacusLaw software and the Abacus Private Cloud that let us continue work uninterrupted, serving clients and not having to lay off a single person.

Cons

I wish there was a way to keep two separate books of business in AbacusLaw's accounting software since many small law firms are not "traditional" firms but several separate solo practitioners working together but with different accounting. The only "bad" part about having such a versatile and essential piece of software is on the occasion where it isn't working life seems to end. It has become indispensable. If that is a "con" that would be the biggest one!

Reasons for Choosing AbacusLaw

I have worked with all four of those before when working with other attorneys. None were as versatile as AbacusLaw. Some had serious bugs in trust accounting. Others had horrible customer service and some had interfaces that were not user friendly. Then there was the price on some of the better ones. Finally none of them had the other software, security, and support I needed to grow my business.

November 2020

Jordyn from The Law Firm of Thurman W. Arnold, III

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Great Product

Great software. It keeps everything organized and is super easy to use for all purposes, including billing. Would highly recommend.

Pros

Easy to use. Great and simple product but powerful in that it tracks everything for you.

Cons

The updates are a pain, because we have to call and have this done remotely. We can't do the updates ourselves.

May 2020

Mary from WealthPLAN, PC

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

May 2020

Thought it would be better

I really thought Abacus was a better product than it has turned out to be. It can't do basic things that an accounting system can do. It's a so-so product.

Pros

I liked that it could integrate with our business systems as they are.

Cons

The add-ins do not work consistently and have more cons than pros. The reporting is not very good and making deposits that are not client checks makes no sense. The system is good for basic legal clients, but anything more complex and there's issues. You can't just double click on a number in a report to get more information on it like many other software programs. If you print a check, you can't change anything about it with an edit; you have to delete the entire thing to make small changes. There is also no way to track time reductions truly. Entering time takes forever because you have to go into each matter separately and enter your time instead of a large platform to enter time for each matter on one sheet. Editing bills takes so much longer than it should because of how it has to be done.

Reasons for Choosing AbacusLaw

I thought it was the best product for it's money at the time.

July 2020

Lianna from COLLINS LAW OFFICE PA

Company Size: 2-10 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2020

Helpful program for running a law office

Overall experience has been good.

Pros

This program for the most part is very easy to use. As with all software there a few changes that could be made, but overall we have been happy.

Cons

Some of the accounting procedures are a bit clunky. What should be an easy fix in some accounting software can be time consuming in Abacus. With that said, their support desk is always helpful in helping you work through any issues you may have.