I like that Avaza simplifies issue, time and cost tracking on projects. Integration with third-party applications is an added advantage as it advances capabilities.

I think the software is a great solution for simplifying my business processes, is easy to use and does everything I need and more.

When in doubt or have questions the support team is very helpful and responds quickly. The live demonstration was very useful and helped answer a lot of my questions.

No way to use offline on pc as its an online web based application.

While there are some issues with Avaza, they're all very minor. Simple things like limited viewing options for time sheets, the inability to assign tasks to multiple users, and the limited templates.

Avaza is a very powerful tool for managing timesheet and projects scheduling, it is very easy to add your timesheet on daily or weekly basis. Scheduling is also a very easy and flexible.

I just get confused and get lost with so much reporting options. Also, I think the report should be under every particular subject.

It is a web-based tool, which unfortunately means there is no PC/desktop version to utilize when offline, you need to be online to make use of this.

Also of great help is the reports ability which enables us to quickly generate customized reports from all the data loaded onto the platform.

We have moved to Avaza from the model were we used much more expensive PM software and our own billing software. Super happy about having everyting in one place.

Very good experience so far. It has been very helpful getting the business organized and streamlined.

Furthermore the timesheets are well integrated into the software. The collaboration with internal and external (customers/suppliers) people is well designed and easy to manage.

I like that I can track my projects and tasks, and easily produce an invoice (based on the integrated time tracker) at the end of the month.

What I and my team members liked very much, is intuitive and simple interface. Also, it has many reports and good support.

The timesheet and expense management features are really beneficial in Avaza and the ease of accessing all the data is really great.

Really good on the whole. Love the fact that I can estimate, proj manage and invoice from the same system.

Great structure, affordable price for a small company, they have great customer support and they guide you through with demo call.

Some features are still missing- in exporting and working on projects offline.

It's well priced and easy to use. It's great to have so many team management functions in one place.

Working in the tool is mostly straightforward and easy to figure out without watching a ton of self help videos.

The price point on this software is PERFECT for small startups, the support is included without heavy add on cost and the support is VERY GOOD, quick and EASY to understand.

Stay away - terrible support and buggy software.

FreshSales is a great CRM that is extremely visual and allows us to easily upload leads.

It works like any CRM system out there. Has the ability to track clients and conversations which is essential in business.

Currently using FreshDesk, FreshCaller and FreshSales. Great integration, everything works quite well.

I only used help from your online support and I have to say, that your online support is amazing, responsive and very helpful.

I was incensed as I charged without my approval for a service I didn’t want and reached out less than 12 hours after they charged my card. Unfortunately I had to fight their billing through my bank.

This may be the one and only company who does that which makes me feel at ease and not like I am getting scammed into a contract of some sort.

It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.

We are very happy and impressed with how powerful this system is for such a low price tag.

It is an extremely user-friendly software. It takes a few days of use to master and helps effectively manage customer information.

I like that fact that they have many integrations with other needed tools that can help a business grow and stay organized.

I tried to get support to create a ticket several times but they just refused, and then I asked to talk to their manager, which was also refused.

The ease of use and the functionalities are great. The level of detailing for each client is  really useful.

The the marketing automation tool is the most interesting and useful tool in this CRM. This tool help you to qualified or unqualified the lead depend on your condition.

Excellent tool, especially for starting business. It's cost effective, easy to use, nice tutorials... recommended.

I had looked at a ton of CRMs and Freshsales had the best functionality with the best integration for the money. The team was very accommodating.

The ability to customise fields and having everything presented in a clear and concise manner meant it was a clear winner for us.

Frustrating and disappointing. It has potential, but there is a lost leader there somewhere.

Freshsales is good to be able to better distribute to customers, to manage territories, and to be able to segment them, as well as sales funnels.

So far I have found nothing that I would say is a major problem, or irritating in the way it performs.

Beware fraudulent billing practices at Freshworks.

We're quite happy with our selection of Freshworks CRM but down the line, we realized the cost to benefit proposition isn't in our favor so we switched to Salesflare.

As a Sales Engineer, by use of Freshsales CRM, you can track your leads in an easy way. Easy to use and easy to track your leads.

We are using this tool to send bulk emails to our customers and get in constant touch with them. It is so easy to use and I like the interface of this tool.

Reasonably priced and again very easy to use and implement.

We have lost all our work, data, and we wouldn't repeat the Freshsales portal unless there is a drastic change in the product.

I like how the pipeline helps you to visualize your progress and customer management and how everything is a one-stop shop for all the CRM needs.

The lead scoring is one of my favorite features as is the easy and perfect integration with Gsuite and my phone system for tracking all contacts.

Reliability ties in with customer support - I haven't experienced any issues so far and customer support responds quickly and is helpful. Last but not least, the design is outstanding.

FreshSales gives me all of this and a great customer service team who are super knowledgeable and always responsive.

FreshSales is a powerful help for my weekly sales activities. Easy to use, fairly priced.

US Dollar

Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices and more. Avaza also integrates with third-party platforms to manage workflows. Avaza is an integrated cloud solution for professional services companies and is supported on tablets and mobile devices.


Users can run their entire client-focused business in Avaza, allowing them to run projects with support for resource management, project and task tracking, time and expense management, quoting, invoices and online payments. The platform offers online project collaboration with clients and allows users to drag and drop tasks and files as needed. Tasks can be viewed in list view, Kanban boards or on Gantt charts.


Avaza offers time and expense tracking, as well as online payments directly from invoices. Users can generate reports on metrics such as estimates by status, financial transactions, expenses by customer and more, in order to provide business insight.



LongDescription

File Management

Commenting/Notes

Real Time Analytics

Deadline Management

Milestone Tracking

Bar Chart

Project Workflow

Employee Management

Automatic Time Capture

Leave Tracking

Forecasting

Messaging

Electronic Payments

Invoice History

Status Tracking

Billable & Non-Billable Hours

Billable Items Tracking

Payment Processing

Time Tracking

Project Templates

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Activity/News Feed

Timer

Online Time Tracking

Progress Tracking

Task Board View

Mobile Payments

Task Scheduling

Financial Management

Change Management

Single Sign On

Project Billing

Invoice Management

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Mobile Receipt Upload

Project Management

Task Planning

Approval Process Control

Customizable Invoices

Gantt/Timeline View

Projections

Product Roadmapping

Time Tracking by Client

Categorization/Grouping

Communication Management

Supports Agile

Resource Management

Calendar Management

Collaboration Tools

Assignment Management

Project Scheduling

Scheduling

Data Import/Export

Automatic Billing

Accounting

Multiple Projects

Resource Allocation & Planning

Testing/QA Management

Multi-Location

Contact Management

Employee Time Tracking

Forum / Discussion Board

Project Time Tracking

Email-to-Task Conversion

Hourly Billing

Multi-Currency

Cost-to-Completion Tracking

Mobile Access

Online Payments

Online Invoicing

Dashboard Creation

Requirements Management

Skills Tracking

Capacity Management

Time Tracking by Project

Real Time Data

Transcripts/Chat History

Performance Metrics

Overpayment Processing

Billing Portal

Discussions/Forums

Multi-Department/Project

Agile Methodologies

Issue Management

Resource Scheduling

Supports Scrum

Tax Calculation

Utilization Reporting

Role-Based Permissions

Client Portal

Sales Tax Management

Real-Time Notifications

Web browser (OS agnostic)

Windows 10

All Avaza features except recurring tasks are included in the FREE account, including unlimited projects, unlimited project users & unlimited tasks.
There are some limitations on the number of free admin/timesheet users, scheduling users, customers & monthly invoices. These can be extended by upgrading to paid plans.

Paid Plans:
Startup - $11.95 per month - includes 2 timesheet users & 50 invoices per month
Basic - $23.95 per month - includes 5 timesheet users & 100 invoices per month.
Business - $47.95 per month - includes 10 timesheet users & unlimited invoices.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Avaza

Live Online

Documentation

Videos

Freshsales is a salesforce automation solution that enables businesses of all sizes to streamline lead management, client interaction, marketing insights, customer relationship management and other operations. The platform enables organizations to design custom workflows with event-based triggers to automate repetitive tasks.

Freshsales allows teams to create custom sales pipelines based on geographies, team, processes or other criteria and maintain a product catalogue with pricing, discount and tax information. It offers a host of features like customizable email templates, sales goals management, predictive contact scoring, sales forecasting, audit logs, role-based access and more. Additionally, administrators can view and track KPIs, teams’ performance, sales, client communication and other data via the analytics dashboard.

Freshsales facilitates integration with numerous third-party applications such as Microsoft Outlook, PandaDoc, Xero and more. It is available on monthly/annual subscriptions and support is provided via phone, email and other online measures.


Funnel Analysis

A/B Testing

Cataloging/Categorization

Website Analytics

Sales Analytics

Customer Surveys

Multi-Channel Marketing

Internal Chat Integration

Visual Editor

Product Catalog

Lead Capture

Performance Management

Customizable Reports

Templates

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Marketing Calendar

Electronic Signature

Calendar/Reminder System

Relationship Tracking

Docket Management

Behavioral Analytics

Lead Distribution

Knowledge Management

Pipeline Management

Free Plan: Free for up to 3 users.

Growth Plan: $9/user/month billed annually (or) $11/user/month

Pro Plan: $39/user/month billed annually (or) $47/user/month 

Enterprise Plan: $59/user/month - billed annually (or) $71/user/month


Avaza vs Freshsales

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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