Better than exceptional.

CloudLex is extremely reliable and easy to use. After five minutes of logging in for the first time, our secretaries went to work with ease of use. The seamless, secondary storage integration method, using Dropbox, allows our attorneys to have access for their trial delivery software. By far, the most efficient and effective software that we have ever used.

We haven’t found anything that we don’t like to date.

Since early 2020, I've been a user of CloudLex, and I have no plans to switch to another platform. A significant reason for this loyalty is their unique focus on serving small personal injury law firms. However, even if competing platforms were to extend services to small firms, I would still opt for Cloud Lex. Their comprehensive services that are offered at a competitive price, give me no reason to want to leave. While there's always room for enhancement, CloudLex's dedication to continuous improvement and responsiveness to feedback has consistently impressed me.

CloudLex stood out to me as the only case management program catering to small personal injury law firms, while still delivering the comprehensive features typically associated with well-known case management platforms. I also value their personalized customer service. There is a vase library of online tutorials available, as well as one-on-one assistance. I also find the app extremely helpful.

My primary challenges often revolve around compatibility issues with Mac-specific programs like iCal.

Customer service/support was great, all nice people and very willing to assist in getting things taken care of and resolved, but overall the software just wasnt a good fit for our office

Easy to set up and mostly easy to use. Had to duplicate a lot of things

Couldnt customize the way office needed it and because of that we had to duplicate work

The overall experience with Cloudlex is fantastic. I highly recommend this product to all my colleagues. Whenever I have an issue, someone is always available to talk to and resolve it. It is an excellent service that has figured out management and support. With regular updates, I cant wait to see what is next.

Cloudlex is easy to use and has a ton of functionality, ranging from app integration to calendar management.

There are no cons that I can mention about cloudlex.

Wonderful customer service. Good inexpensive product.

Ease of learning. Up and running first day. Task management. Easy to assign and track. Notes. Easy to see and use.

No instant messenger between users. No QuickBooks integration.