About Console Cloud

Console Cloud is a property management software designed to help real estate businesses and property owners manage multiple properties, inspection, task scheduling, communications, document storage and more. The creditor management module lets managers create invoices for owners/tenants using the drag-and-drop interface and store payments records for future reference.

The accounting functionality in Console Cloud assists organizations with generating rent receipts and invoices with taxes and update custom charges for services using fee scheduling tools. It offers a host of features such as maintenance logs, role-based permissions, data migration, email/SMS notifications, a self-service portal, timestamps and more. Additionally, managers can vie...


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39 Reviews of Console Cloud

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Showing 1 - 20 of 39 results

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August 2020

Stef from 4825 Realty

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Console Cloud

Pros

Console cloud is an user friendly cloud based program that all my staff members use without issue. I like the fact that I can login outside of the office and get quick answers or complete necessary work like owner disbursements or end of month close, without having to come into the office or contact my administrators to complete duties for me. The team are constantly upgrading and tweaking changes to the system and processes to make things easier and more time efficient. The development team were also very efficient during the times of covid to make adjustments to the program to accommodate no in home routines and whilst others may have had to subscribe to other programs; console created an update allowing tenants to complete virtual inspections directly from the app

Cons

There honestly isn't anything that I like least about the program. Little tweaks here and there I could recommend, but nothing that I would state I don't like.

Reasons for Switching to Console Cloud

Wanted a cloud version that could be accessible out side of the office. As well as better features and ease of use

Response from Console Australia

Replied August 2020

Thanks so much for your glowing review, Stef. We are so glad that you and your staff find Console Cloud user friendly.

July 2020

Tim from Hocquard consulting limited

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Life is good

The software is excellent and provides great functionality. Easy to use, regular enhancements. And the support is exceptional.

Pros

Mate. It is so intuitive and easy to use.

Cons

There’s nothing I don’t like. So I can’t answer this

Reasons for Choosing Console Cloud

Because it suited my business, it fitted by business's practice and was a seamless transition. The support offered for implementation lived up to its promise.

Reasons for Switching to Console Cloud

I wanted a cloud solution to suit my small business. Not having to change my business to suit the software.

Response from Console Australia

Replied July 2020

Thank you so much for taking the time to leave a review, Tim. We are so glad to hear that you love Console Cloud as much as we do!

February 2021

Brendan` from Resource Property

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

February 2021

Terrible Programme Backed By Even Worse Support

We moved from Geedee Realty systems as they were bought out by console we went from a program that worked with excellent support to a program that doesn't work with poor support.

Pros

Looks nice thought it would save us time has cost us time and too many clichés in the system.

Cons

It is too hard to get information out of does not show balance or information that you need, Support most of the time do not know and have to get someone else.

Reasons for Choosing Console Cloud

Recommendation from Geedee did not know at that point they had been bought out by console. My advise is do not touch console. I have used their old programs it was even better than this. The only advantage is you can log in any where but you can now do that with most programs.

Reasons for Switching to Console Cloud

Recommended by Geedee

Response from Console Australia

Replied February 2021

We appreciate your feedback Brendan, we will be taking all of your feedback on board. Support is one area that we pride ourselves on, so we will reach out soon to get some more insight from you so we can make improvements.

July 2020

Susan from Bastion Property Management

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

The Best Property Management Software on the Market

I have been part of the Console Cloud experience right from the beginning as one of their beta testing sites. The experience as been absolutely amazing to contribute ideas and suggestions to help them create a program that is truly designed for property management to streamline repetitive tasks, increase efficiency and provide a far better service to our clients. The support from the Cloud team is consistently outstanding.

Pros

The workflows make keeping track of each property at any given point accurately recorded. Cloud has streamlined the repetitive steps of property management by integrating with other software programs which saves an incredible amount of time. It is so user friendly, easy to learn and new features are being regularly released. I couldn't look after my Properties, Landlords and Tenants to such a high standard without Console Cloud backing me up.

Cons

I would love to have the ability to attach a photo of my Landlords and Tenants to their file. This would give a much more personal connection to enhance a more positive experience of our property management style. I do miss having the selection tool bar fixed to the left hand side of the screen for ease of moving from one application to another.

Reasons for Choosing Console Cloud

There didn't appear to be any other platform that was embracing a new way of looking at property management like Console was. Console Cloud was asking what the industry operators wanted and needed instead of telling us what they thought we needed.

Response from Console Australia

Replied July 2020

Thank you so much for taking the time to leave a review, Susan. Were so glad to hear that your experience with Console Cloud has been so positive.

November 2020

Rebecca from Rout Brothers Real Estate

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2020

My Console Cloud Experience

Pros

The system is very easy to use with information provided in a logical format, and updates/improvements are happening constantly. I like that as a user, I am able to submit an idea on a forum (Cloud Feedback) where other Property Managers and users can see my suggestion and add comments on how it would also improve their experience. It is great to be able to see others have the same idea or have thought of something that will make my life as a Property Manager easier. The developers are able to see why we are requesting certain things and can how popular a slight change would be. I really feel as the end users, we are being heard.

Cons

Improvements on filtering information would be about it however I'm pretty sure there are plans to improve the requirements here anyway.

Reasons for Switching to Console Cloud

We were having issue when issuing Owner Statements and had to send them out manually every month as we couldn't trust the emails would go out automatically.

Response from Console Australia

Replied November 2020

Thanks so much for your review Rebecca - thanks for participating in our user feedback, and yes a lot of your suggestions are in the works - stay tuned.

August 2020

Lily from Buyers Advocate

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

A great decision

Time efficiency by using the workflows. The yardstick survey is also a game changer for us and has lead into a new growth focus period. Overall we are so happy we made the decision to change from gateway to cloud.

Pros

The integration process was easy. Learning the program was easy - we were worried with having to work from home what this would mean for us however it was still a dream! The workflows are a game changer - especially for lease renewals. I love that it is constantly upgraded.

Cons

Rent calculator - however I understand this is in the works so another positive really!

Reasons for Choosing Console Cloud

We came from Console Gateway so Cloud was an obvious choice to look at. After reading who it was backed by and the constant updates we were confident that whilst there were more popular programs going around at the time that Console Cloud was going to be constantly growing and evolving.

Reasons for Switching to Console Cloud

We made the switch as we were looking to upgrade to a modern program that would allow us to do more 'by doing less'.

Response from Console Australia

Replied August 2020

WE are so glad to hear that you had a positive experience switching from Gateway to Console Cloud. Thanks for taking the time to leave a review, Lily.

August 2020

Kaitlyn from Ray White Holland Park

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Revolutionary, the real deal tech

Console Cloud has been instrumental in shaping the business we have today, we successfully rode out the COVID19 business lock down, their software has enabled our office to work remotely, provide assistance, update our clients 24/7 and has helped ensure all staff members use the "right" templated communications.

Pros

Console Cloud has not disappointed our office, the workflow automation, their response to feedback, implementation and the fact you can pick up the phone and get software help is the reason why our office choose Cloud.

Cons

As with all new things, for any person - you always have to allow time to get used to the product, be open minded and allow yourself to give detailed feedback to improve the product

Response from Console Australia

Replied August 2020

Thanks so much for the glowing review, Kaitlyn. We are so glad to hear that Console Cloud has been instrumental in shaping the agency you have today! Such wonderful feedback.

August 2020

Leonie from Raine and Horne Springfield

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

August 2020

Our move to Console Cloud.

Happy to see some evolution in the product from Console Gateway which seemed stagnet for quite a few years now

Pros

My favourite features of Console Cloud would be the payments screen, ease in paying invoices like insurance, rates and water and sewerage accounts. Especially the features to pay water account and invoice tenant for consumption in one process. So many time saving features in the software. I also like there is a place where feedback can be added or review other clients feedback and developers are reviewing and tweaking the system constantly.

Cons

At the moment it would be the maintenance workflow, hard to sort and review. Also invoies issued to tenant, I would like to see this and the maintenance screen in the same format as the rent arrears and compliance workflows. The ability to put notes about follow up etc

Response from Console Australia

Replied August 2020

Thank you so much for your review, Leonie. Your feedback is really important to us.

November 2020

Kerry from Carseldine Gardens

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Easy to use

Pros

The Cloud Based system is easy to use without the worry of constant backups. The End of Month run takes minutes only and is very clear to check what you are paying before you click that button.

Cons

There is nothing that I have found to be hard.

Response from Console Australia

Replied November 2020

Thanks for your review Kerry. Great to hear your EOM process is now super quick with Console Cloud. Your feedback is always very important to us.

November 2020

lorretta from Maranoa Regional Council

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Console Cloud great to use

Staff have been helpful. Our pre- learning sessions were useful and our trainer made us feel so relaxed. It is an easy to operate programme.

Pros

it is very easy to use and understand. Pricing is fair to other competitors . Quick and easy to do end of month. Links in well with Realworks.

Cons

You cant corporate entry notice like gateway.

Reasons for Choosing Console Cloud

It had a lot of programmes that were updated and easier to access.

Reasons for Switching to Console Cloud

Our IT technicians informed is it is a cheaper and more compatible programme.

Response from Console Australia

Replied November 2020

Thanks so much for your review Loretta - we are so glad to hear that you love using Console Cloud and find it easy to use. Your feedback is very important to us.

July 2020

Tammy from Vitale & Co Property Managment Services

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Why I Chose Console Cloud

If I have had an issue to service is quick to respond and resolve. I love the webinars. They give you an insight to what is coming up, how to use it, and highlights the new features which you don't always have time to discover on your own.

Pros

From a property management view point it covers effectively to day to day functions of a property managers daily roll making it clear and easy to keep on top of the work load which is what I love about it.

Cons

From a business/owner point a view the ease to obtain information on the performance of your business is a little deficient. Having said that since starting to use Console Cloud some 16 months ago it has improved great which is a credit to the team as they have listened to the feed back.

Reasons for Choosing Console Cloud

As a new business I wanted a software that was a one stop shop which I have found. They are continually improving and adjusting to consumers needs. I am not that tech based with my knowledge of software and have used some clunky programs over the years but Console Cloud is pretty easy to use.

Response from Console Australia

Replied July 2020

Thanks so much for your kind words, Tammy. We hope that our new Insights Plus feature will help you obtain better information on, business performance.

August 2020

Kirsty from Ray White

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

August 2020

Keep those updates Coming!

Great, implementation had a few hiccups but Console were very helpful and the system is getting better and better all the time. Support staff online and via phone are very helpful and clear with their instructions when fixing issues or providing advise.

Pros

The continuing improvements. Workflows are so easy to use

Cons

Some improvements are slower to taken on and being able to edit workflows to implement specific tasks personal to our offices processes would be great.

Reasons for Choosing Console Cloud

ease to migrate and could see the potential in the progression of the program.

Reasons for Switching to Console Cloud

Needed to move away from Server based software and wanting to streamline a more paperless system

Response from Console Australia

Replied August 2020

Thanks so much for taking the time to write a review, Kirsty. Your feedback is really important to us.

August 2020

Rachel from Buyers Advocate

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Over the Moon

We love Yardstick. This has proven to be an extremely effective tool for our business. Overall Cloud is very easy to use and has terrific features. EOM & EOFY are also simplified.

Pros

The integration with our old software was time effective and easy. I love the ease of use and the advanced features. There are constant upgrades and the users are listened to when it comes to what they want / need.

Cons

I didn't like that there was no rent calculator however it is something now that is being worked on.

Reasons for Choosing Console Cloud

[SENSITIVE CONTENT HIDDEN] the Cloud representative was truly amazing. She knew her product inside out, she eased any doubt / questions we had and made the transition hassle free.

Reasons for Switching to Console Cloud

Ease of use, features, support

Response from Console Australia

Replied August 2020

Thank you so much for taking the time to write such a glowing review, Rachel. We love that you like our special features like Yardstick.

August 2020

Kerrie from Bizy Realty Pty Ltd

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Console Cloud ease of use

The portability is the best

Pros

The integration was very good, the portability is wonderful I can log in on the phone and work anywhere in the world. The extra features with the inspection software, the ease for processing invoices the drop and drag features and the storage available within the programme

Cons

not being able to switch from screen to screen (tenant to property to owner) the need to use Realworks software and not have standard RTA forms available

Reasons for Choosing Console Cloud

The ease of the integration

Reasons for Switching to Console Cloud

Ease of use

Response from Console Australia

Replied August 2020

Thank you so much for taking the time to leave a review, Kerrie. Your feedback is really important to us.

November 2020

Sarnia from Ray White

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2020

Time Saving and Efficiency

I've come from using Our Property Software which I found to be very clunky. What I enjoy most about Console Cloud is how streamlined it is and how much more efficient it makes my day. I'm looking forward to when the software is fully functioning on my phone in the app.

Pros

I find the automated functions most useful and time saving. Been able to send the documents and forms through the software with a tracing system makes property management stream lined and straightforward. Using Console Cloud eliminates the need for using multiple different software applications.

Cons

There are still some teething issues with the lease renewal system, I still prefer using the old view. Otherwise it's user friendly. I would prefer more report functions when it comes to wanting to search for items such as properties that require a routine inspection. I would like to search and get a result that auto generates a list of properties that haven't had an inspection rather than go through the entire list.

Response from Console Australia

Replied November 2020

Thanks for your review Sarnia. Great to hear you have found Console Cloud to make you more efficient and streamlined in the things you do. Your feedback is very important to us, thank you.

August 2020

Suzette from Innisfail Quality Rentals

Company Size: 1 employee

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Very Convenient

Console cloud is one of the best programs I have used and does not take long to understand the workings of the program.

Pros

Console cloud is easy to use and saves a lot Of time. Really well set out and help desk easy to get in touch with if you need help.

Cons

There Really is nothing I like the least with this program. I like it all

Response from Console Australia

Replied August 2020

Thanks so much, Suzette - we love it when we hear that Console Cloud is the best program you have used for Property Management.

November 2020

Lili from Blue Moon Property Cooroy

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

November 2020

Easy to Use

Positive, time saving, innovative.

Pros

Console Cloud is easy to use and is often developing new and exciting features that make the day to day tasks a lot easier - saving a bunch of time!

Cons

Sometimes Console Cloud experiences technical difficulties, which is to be expected.

Response from Console Australia

Replied November 2020

Thanks so much for your review Lili- we are so glad to hear that you love using Console Cloud and find you are saving time. Your feedback is very important to us.

August 2020

Neil from Northern Beaches Real Estate

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2020

Perfect software for my purpose

Since using this system for the past year I am have been very satisfied and impressed

Pros

Ease of use from set up to reports. Can access from anywhere from other computers when away from office.

Cons

To alter any variance of rental rebates (ie Coviv) and to credit back have to use help line who are extremely helpful

Reasons for Switching to Console Cloud

Sold most of rent roll and needed something to use on a less costly basis and Console Cloud fitted the brief ideally. Happy with results!

Response from Console Australia

Replied August 2020

Thanks for taking the time to leave a review, Neil. Your feedback is really important to us.

November 2020

Kerri from JB Barham Real Estate

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2020

Cloud Software

A great experience being able to log in and access away from the office, saving time on routine inspections and having all properties, landlords and tenants accessable.

Pros

Love the ease of use and being in the cloud is always up to date. Migration from Gateway was easy. Console Inspection App makes routine inspections a breeze saving lots of time.

Cons

The statements etc after close of month are a little hard to find.

Reasons for Choosing Console Cloud

We used Gateway and thought migration to Console Cloud would be seamless. Gateway was good but we needed to go to cloud based software.

Response from Console Australia

Replied November 2020

Thanks for your review, Kerri. Great to hear your experience moving from Gateway to Console Cloud was easy. Thanks for your feedback, it is always very important to us.

August 2020

Rebekah from AFRE Property Management Pty Ltd

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Stream lined and always improving

It is always being tweaked to improve the flow of normally time consuming processes. Appreciate the regular webinars walking through the improvements being made. Trying to figure out a new system on the fly without training has been manageable with a wonderful Console Support department.

Pros

I like the instant overview provided by the dashboard.

Cons

A couple of workflows seem clunky but that may be my lack of training

Reasons for Choosing Console Cloud

Because it was cloud based & economical

Response from Console Australia

Replied August 2020

Thanks so much for taking the time to leave a review, Rebekah. Your feedback is important to us.