Jubilee vs Smokeball

RATING:

4.5

(101)

Jubilee has 101 reviews and a rating of 4.5 / 5 stars vs Smokeball which has 251 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (101)
4.8 (251)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 19, 2023
April 10, 2024
Pros/Cons
  • Pros

  • Of the most the pricing is really afordable and and jubilee is very customer focused, the listen to suggestions as the constantly update and improve the software.
  • It also has incredibly responsive and friendly customer service.
  • Cons

  • The software is a little confusing to maneuver. Also, the fact that I still have to calendar hearings on our outlook calendar.
  • Sometimes I have to file a petition late at night or early in the morning due to a pending foreclosure. The customer service is unavailable at those hours if I have a problem.
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  • Pros

  • Definitely helped as far as organization of emails and other important documents. Easy to use and also has a speedy search engine.
  • It is intuitive and works seemlessly with Microsoft Word and Outlook; it provides excellent customer service; it is accessible from one's phone.
  • Cons

  • They also lack CRM functionality that many other providers are offering. Their closed API also makes it difficult to integrate with other software providers.
  • They seem unconcerned about security issues that result. Fixing invoices is problematic.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2022

Advisor Recommendations

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43 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos