It enables us to streamline all our cases, time management and billing.

From the outset I have found everything about Leap to be incredibly user friendly

Some of the bolt-ons look attractive but would increase our monthly expenditure beyond budget.

horrible

The software itself is great once you understand how to use all the featured

The transition team is absolutely horrible. You can ask what to expect but they do jot communicate clearly and most of their answers are I don’t know. Expect that it will be two to three weeks after they capture your data before they actually upload it or are able to make your templates. The initial training is arranged for someone with an IQ Of about three. click on the button that says open matter to open a new matter. That is literally five to ten minutes of a trainer talking. If you ask how to link your word documents to Leap the trainer won’t know and then takes a month to get a response back to you. If you call tech support expect about the same level of knowledge. The templates are also incomplete. They have templates for adoption in Florida but not Oregon and once again no one can tell you how to make a custom template, even though the fields are there for Florida documents because you are in a different state you can’t use them in your template.

Overall, happy with the software. It’s amazing how you can produce, arrange and keep all the documents in one place.

Easy to learn, navigate and obtain the information needed . Simple features such as being able to convert large amounts of documents into a single PDF document within seconds is so helpful.

Like any other software Leap has its flaws. Often won’t open Word or Excel documents that are saved onto Leap. Can not add any attachments from Outlook straight onto Leap ( it has to be added onto desktop then onto Leap, which can be time consuming). Other than that, I am happy with Leap.

My experience with LEAP has been wonderful. There has never been a time that I have reached out that someone has not helped me. They really have been patient and kind with me.

There are so many things I like about leave. It really is hard to pick one thing. I would say being able to do almost everything through LEAP. I also love being able to work at home when I need too. It's GREAT!

I know that they are continuing to work on this issue, but getting forms for our State and making different types of Law this is more familiar with our office. For example we do a lot of mediation.

LEAP is excellent for automating documents so that you don't have to waste time typing in generic information that is in all your documents and letters. It is excellent to keep all your documents in one place on each matter and if you are in court, the phone app is a must! Making the switch from our outdated practice management software to LEAP was the best decision for our practice!

If you are a volume practice, invoicing by matter becomes a bit overwhelming, but it's just something you have to get used to. Being that it's cloud based software, you also have to wait some time for documents to load.