Very good program and excellent customer support.

All your cases and documents are on hand at all times. The new email and text messaging integration are great tools to keep all communication in one place.

It controls fonts and layouts and is just bad. I use it to merge and then use Word to fix it up.

The client portal is great for sharing documents and more secure than email. I have not utilized it as much as I could for workflows/deadlines, but we are constantly improving on that.

Worst experience with a service provider ever.

The on boarding process was outstanding; this produce is easy to use, with an intuitive interface that requires minimal training.

I use MyCase for website design and hosting, as well. Also very good and the two (practice management software and website) are integrated.

Billing becomes more automated and accurate, and the management of filing and updating documents works like a charm. I highly recommend MyCase for all but the largest firms.

MyCase task management features are completely worth the cost of the software, even if that was all I was going to use it for. I cannot stress enough how awesome the task management is.

Use for all billing and time keeping. Remote/on-line payments have been a great benefit for my company.

The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.

This is not like a hamburger where a McDonald's hamburger is great for the price. For law, you need a steak burger.

It is very easy to use and is comprehensive in scope. It allows small law firms to have a 'big law firm' systems without the big fees.

Having everything in one place, ease of use and the ability for online payments.

A fabulous and inexpensive tool for small law firms.

I loved everything about MyCase. Organization, ease of use and friendly interface.

Inability to get rid of button that the client clicks to pay with a credit card.

That they are constantly improving and adding to the product. Customer support has been great at answering question.

Ease of use, excellent in communication with clients on many media text, phone, email, signatures on important documents.

I'm having some trouble with the two way calendar integration.

My back, arms, and shoulders thank me for the subscription. I have used the service since 2013 and have watched it grow to fit attorneys' needs.

The ability to customize the interface and the ease of use. The software does what you configure it to do.

MyCase is an excellent product for any attorney tasked with managing invoicing/collections (ie not a large firm with a dedicated accounting/billing department).

The integration of Word and Outlook are amazing time savers. The new Ai feature is awesome.

Definitely helped as far as organization of emails and other important documents. Easy to use and also has a speedy search engine.

I would recommend any law office with a large client base or just starting out to invest in Smokeball.

It is intuitive and works seemlessly with Microsoft Word and Outlook; it provides excellent customer service; it is accessible from one's phone.

M a recent user, and am completely happy with the software, the customer service and the price. I recommend Smokeball to any small law firm.

This software is easy to use and all of my staff love it. It improves our workflow, makes us more efficient and makes every day more enjoyable.

I have been extremely happy with the move to Smokeball over a year ago. My billing has increased and the usage of the system helps me coordinate and keep up with my case load.

Implementation was super smooth and the support people are so responsive and helpful.

The document automation saves me time and headache with formatting. The integration features make sure that nothing I do is missing in the client files.

Time recording and billing are our favourite features. Smokeball allows easy file access in an organised platform.

The ease of organizing files and search capabilities are outstanding. I like the ability to work offline while traveling, and it has become an asset when working out of the office.

I love the customer support for smokeball. They are always there to walk you through things and help create a better system.

They also lack CRM functionality that many other providers are offering. Their closed API also makes it difficult to integrate with other software providers.

The integration with Microsoft Word and Outlook are great. Unlike other software programs, they work all the time and are easy to use.

Smokeball tech support is readily available and fantastic. There is so much functionality to what this software can do.

AI time tracking could be great feature if it continues to improve. Like the UI and the always available in the cloud feature.

Easy to use, easy to implement. Customer service is excellent they are always willing to improve their product and help with issues and questions.

The ease of the program and the ability of the support staff to make changes to the software to  specifications needed. The time saved with the use of this program is incredible.

They seem unconcerned about security issues that result. Fixing invoices is problematic.

The ease of integration for the products that I use is excellent and seamless. The time tracking capabilities help make sure that I don't miss a billable.

The billing features are what I like most as the the firm admin. It is extremely user friendly and helps me to stay on top of our accounts receivable.

No accounting or linking with QuickBooks. The offered document template set ups by their staff are poorly executed.

The biggest drawback for me is the inability to customize containers for info that we would use in our office setting.

It's very intuitive, efficient, and their support team is always helpful. I've called a number of times, and they are always easy to talk to and help answer my question.

Can overstate the quality of the program, the ease of use, and the customer service and support.

Everything is in one place and looks fantastic. Client's info, documents, notes, calendar items, billing, it's all in front of you.

It's difficult to switch from Plaintiff to Defendant if you open a case the wrong way, especially if you already have a lot of information in the case.

No sales tax calculation makes me unable to use the billing feature.

Great product but still lacking in essential features.

In other words even if you stop using their service you will personally have to still keep paying.

Smokeball has been an excellent practice management program for us, and their staff are prompt and helpful in helping with our needs.

Luckily for us, Smokeball is everywhere we are. With help from Smokeball's cloud-based system, we were able to transition to working from home very quickly and easily.

Excellent, saves time and helps me earn more money.

US Dollar

MyCase is a cloud-based legal management solution that helps attorneys in small to medium size law firms manage communications with their clients and carry out daily business operations. The solution also provides functionalities for accounting and scheduling purposes.

MyCase offers functionalities like time tracking, accounting, case management, contact management, and docketing. The solution can be accessed via computers and various mobile devices. Mobile application for iOS and Android devices are also provided.

Users can manage and sync their calendars to collaborate with clients and coworkers. MyCase facilitates electronic bill pay and notifications directly through mobile or desktop interfaces. It also offers integration with QuickBooks.

Additional features include custom communication templates, contact management, expense tracking, document drive and storage, and a native accounting module.

MyCase also provides on-demand training webinars and customer support via phone, email and through an online knowledge base. It offers services to users that are billed monthly.

LongDescription

File Management

Deadline Management

Document Templates

Automatic Time Capture

Case Management

Electronic Payments

Status Tracking

Billable & Non-Billable Hours

Billable Items Tracking

Time Tracking

Staff Calendar

Trust Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Timer

Online Time Tracking

Contract/License Management

Task Scheduling

SSL Security

Electronic Signature

Credit Card Processing

Calendar/Reminder System

Invoice Management

Timesheet Management

Time Tracking by Client

Document Capture

Customer Database

Calendar Management

Customizable Fields

Collaboration Tools

Full Text Search

Conflict Management

Court Records Search

Data Import/Export

Automatic Billing

Accounting

For Legal Professionals

Document Classification

Multi-Location

QuickBooks Integration

Contact Management

Version Control

Employee Time Tracking

Configurable Workflow

Legal Forms Library

Compliance Management

Time Tracking by Project

Two-Factor Authentication

Client Portal

For Lawyers

Workflow Management

Email Management

Project Tracking

File Sharing

Activity Dashboard

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reminders

Time & Expense Tracking

Customer Statements

Customizable Templates

Calendar Sync

Mobile App

Billing & Invoicing

Fee Calculation & Posting

Accounting Integration

Document Automation

Expense Tracking

Multiple Billing Rates

Forms Automation

Automatic Backup

Reporting/Analytics

Case Notes

Contact Database

Customizable Forms

Summary Reports

Client Management

Mobile Time Tracking

Secure Data Storage

Task Progress Tracking

Archiving & Retention

Third-Party Integrations

Microsoft Outlook Integration

Task Management

Legal Case Management

Document Management

Court Rules-Based Scheduling

Document Generation

Search/Filter

For Family Law

Bankruptcy Case Management

Built-in Accounting

General Ledger

Bank Reconciliation

Mac OS

Web browser (OS agnostic)

Windows 8

MyCase's pricing options per user start at $39/month when billed annually. Monthly billing options are also available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

MyCase

Live Online

Webinars

Documentation

Videos

Smokeball is the only cloud-based legal case management software that also runs from your desktop. Manage all of your matters with collaborative case management; customize your commonly used forms with a single click in document automation; pull up-to-date local forms from our library of 20,000+ court documents; track your billable hours across programs without a single click; bill, e-file, and collect all in one place. Try Smokeball law manager software and see all of its benefits for yourself!


Docket Management

Communication Management

Template Management

Audit Trail

Forms Management

Drag & Drop

Real Time Reporting

Billing Rate Management

Windows 10

Smokeball offers different solutions depending on your needs, from cloud-based billing to complete firm management.

MyCase vs Smokeball

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