MYOB Business vs Xero

RATING:

3.9

(130)

MYOB Business has 130 reviews and a rating of 3.86 / 5 stars vs Xero which has 2868 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (130)
4.4 (2868)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
April 17, 2024
April 24, 2024
Pros/Cons
  • Pros

  • That it is pretty user friendly and you can do most functions you want to.
  • There is a great chance that your accountant is familiar with this and will be able to make great recommendations.
  • Cons

  • When theres an error, sometimes its not clear what the source of the problem is. This can be frustrating and better error message text would be on the advice to developers list.
  • I have found it to be slow and sluggish at times, some of the processes are over complicated and difficult to understand/process.
Read all user reviews
  • Pros

  • We were currently using Quickbooks, which had, at the time, very limited cloub-based capability. Xero looked great, was easy to use, and made it possible for our virtual team to work together.
  • I love how easy it is to sync bank feeds and reconcile transactions. I love the rule feature that allows me to set my routine transactions to the correct COA.
  • Cons

  • Customer Service was horrible. You could not talk to someone when you wanted to.
  • The single most annoying thing about it is the support.
Read all user reviews
Pricing Range
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$
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$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos