All PlanStreet Reviews

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Verda

Verified reviewer

Design, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Very effective and efficient software

PROS

The design if the software is easy to use. Does not require a lot of time to learn. Helps with managing our files and allows us to make them accessible to who ever we want from our team. Also, the PlanStreet team is very helpful and is always there to answer any questions.

CONS

I wasn’t able to connect my google account however, the team helped me and went through step by step to show me how it can be done.

Vendor Response

We are glad that you are having a good experience with PlanStreet.

Replied April 2021

Outi

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Robust but Easy Project Management tool

PROS

Easy to learn! Supports both Waterfall and Agile project management giving us an option to choose the appropriate PM approach for each project and keep our projects all in one tool. The application does a lot of heavy lifting without making me feel it - I would describe the product as light-weight option for other project management heavies. Not light-weight in capabilities but in how little it makes you to do while providing you with a full portfolio view of all projects in your organization.

CONS

At first I was confused on how the content for the selection lists was created but after receiving the admin rights, I was happy!

Reason for choosing PlanStreet

Easy to use but is robust to cover all my project management needs

Reasons for switching to PlanStreet

MS Project is massive and required way too much from me to get a portfolio view Trello is not appropriate for the type of projects I do

Vendor Response

hi Outi, Thank you for valuable feedback. As per your statement "The application does a lot of heavy lifting without making me feel it ." this was actually our main point of focus and we are continuously working on it to make user experience even better.

Replied December 2019

Ameenah

Health, Wellness and Fitness, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Plan Street

The training was comprehensive. [sensitive content hidden] is very responsive and helpful.

PROS

I like the layout of the product, and the ease of use.

CONS

Some features could be more streamlined. A step-by-step guide to use after implementation would be helpful.

Vendor Response

Thank you for your review. We are so glad PlanStreet has been beneficial to you and your team. We also appreciate the feedback regarding the creation of a guide. We will be sure to develop more training materials to help with implementation. Also, it's wonderful to hear the training and support of our team has been of help. We strive to provide the best in customer service and training.

Replied March 2024

Brookley

Non-Profit Organization Management, 11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2021

STAY AWAY

Do not use this service, save your money and spend it on a service that will actually work!

PROS

We never received a software that worked for us therefore I didn’t like anything about this software!

CONS

This software was not useful at all. It was not the product that we were sold whatsoever. [SENSITIVE CONTENT HIDDEN] has horrible customer service, blamed us for his program not working the way that it needs to. We never received a functional service and were never refunded. The company continued to string us along with promises for a software that would work for us and never delivered.

Reason for choosing PlanStreet

We are going to Social Solutions - already a better experience!

Vendor Response

We are sorry to hear your feedback. Software implementation requires time commitment from both sides. Unfortunately, you were not involved in the implementation process. Our team interacted with a very junior resource from your team who didn't have the decision making authority. Hence, the go-live was delayed and you never experienced the full capability of PlanStreet. I wish you best of luck. PlanStreet team is always available to work with you.

Replied April 2021

Taylor

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Erie County Health

Good, we have just begun using PlanStreet with our team and they have adapted well.

PROS

This is much more user friendly than previous system, so far. Hoping it will allow for better reporting.

CONS

Reports feature seems a touch more difficult than needs to be, however we have not spend much time within the reporting feature. Will reach out if needed. A plan street FAQ or user guide specific to the software would also be helpful

Reason for choosing PlanStreet

Fits within our budget and less 'bells and whistles' from others we researched. Allowing easier use for case workers.

Reasons for switching to PlanStreet

Not good reporting, difficult to use for case workers.

Anita

Mental Health Care, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2021

New Beginnings PlanStreet Collaboration

The staff have been super helpful and informative!

PROS

This system is very customizable. We can layout the templates and forms to meet the needs of our specific programs.

CONS

Some features are not yet available. Yet this is not a deal breaker!

Reason for choosing PlanStreet

The ability to customize to our needs and programs.

Reasons for switching to PlanStreet

We needed a product that better suited case management as opposed to therapy services.

Vendor Response

We are glad to hear about your experience with PlanStreet. We have added several new features and functionalities which would really benefit the case management industry.

Replied June 2021

Debbie

Computer & Network Security, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Synchronized our work

We requested for a demo and now my department is using their free trial version. hopefully we will purchase the monthly subscription

PROS

They have detailed tutorials to understand the functionality and plus their support team is always available

CONS

new names of options. because we are used to learn about specific terms. Street Center, My street was initially difficult to understand

Reasons for switching to PlanStreet

there were certain restrictions and cost was the main issue for adding more team members

Vendor Response

Hi Debbie, Good to know that the magic is working. Hope to work with you in the future on a continuous basis. keep sharing your feedback it is valuable for us.

Replied August 2019

John

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Instrumental in streamlining processes and collaboration

Project management, team collaboration and resource demand management.

PROS

It's a complete package with strong project planning, tracking and project accounting features. Ability to carry out agile scaled scrum along with traditional scheduling engine makes PlanStreet unique.

CONS

There is everything to like about PlanStreet.

Vendor Response

Hi John, Really appreciate your kind words. Your feedback is valuable to us.

Replied August 2019

Saul

Architecture & Planning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Resource Management

We would embark on this implementation again knowing what we know today. Excellent team and product

PROS

The customer support and ease of managing needed reports and additional tools

CONS

some added reports that were needed for our team, but it was addressed exceptionally.

Reason for choosing PlanStreet

The team, flexibility and value.

Vendor Response

Thank you Saul. We are glad that your organization is benefiting from PlanStreet.

Replied October 2020

Kashan

Financial Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

PlantStreet Project Management Tool

Previously I was facing a problem to manage multiple projects concurrently , PlanStreet Port folio screen makes it easier and I could trace the status and working hours easily. List view Screen let me know the Instantaneous status of Each task and resource allocation on Tasks and Project.

PROS

This software is a Complete package for Project Management where Manager can keep track of the project Status , timeline. The best thing I like most is the Resource Allocation screen where manager can track the Workload , Allocation and Task completion percentage of the Resource for individual as well as multiple Project.

CONS

I would like to have customize reports that would help me to generate the custom reports according to the requirement of the customers.

Vendor Response

Hey Kashan, Glad to hear from you. We will definitely work on customizing the reports in future.

Replied January 2020

Sr Maria Louise

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Case Management in your Budget

PlanStreet is making it easier for us to focus on our clients, and connect them with the resources they need.

PROS

PlanStreet allows us to track our clients easily, and manage who will follow up with different tasks. We were able to customize the Intake screen to fit our needs. This helped support users who were new to a digital environment. Also the ability to email an intake sheet to our client is a great feature. We also use this feature to send

CONS

For a case management tool, there isn't a way to keep a database of resources, which is the mainstay of case management. We hope PlanStreet will add a feature to create at least a contact list of resources to help our clients.

Reason for choosing PlanStreet

The price was in our budget.

Vendor Response

Thanks Maria. We are glad that you liked it and your organization is benefiting from PlanStreet. Your feedback is important to us and we will look into it so we can provide you the best case management solutions.

Replied November 2020

Ricardo

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Real Champions Inc. Software Review

My overall experience was great. I fell in love with the system when I saw a demo of how it works.

PROS

The most advantageous features are the ability to embed the intake forms into our website to have information go directly to the system. Another benefit is being able to place all of our participants into the system and track them in that system.

CONS

There are some features that I believe we do not need or that I do not fully understand their functions. I also wish there was a step by step manual that is given for each function or maybe a manual that reflects what is learned during the onboarding process. Sometimes, I may forget how to do a specific thing, it would be helpful to be able to go back to a document that refreshes my memory, so that I would not have to email [SENSITIVE CONTENT HIDDEN].

Reason for choosing PlanStreet

I chose PlanStreet mainly because it was not complicated to navigate through. I like things staying simple.

Vendor Response

Thank you Ricardo, your feedback is valuable or us. and we are working on your suggestions

Replied June 2021

Tess

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2020

Liked it

PROS

its easy to use and I really enjoyed learning it.

CONS

kinda confusing on updating it and each different part.

Reason for choosing PlanStreet

Better price and easier to use.

Vendor Response

Thanks Tess. We are glad that you liked it. You can reach out to our customer support anytime.

Replied November 2020

Awa

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Very nice interface

PROS

The software is organized and very easy to use. It also helps us manage our budget which is amazing.

CONS

Nothing. I like everything about the software.

Vendor Response

Hi Awa, Thank you for sharing your feedback about our platform.

Replied January 2020

Anonymous

2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

best tool for schedule your tasks

my overall experience with PlanStreet , this software contains enough tools for a very good management of the company

PROS

this software permit to schedule your tasks in your company , it permit to be very productive

CONS

this software contains very few integrations, please try to see this level, if not apart from that, nothing negative to say about this software

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2020

PMP for GovCon

Technical support and development are very hands on with addressing enhances and questions.

PROS

Great usage on milestone and task level displays for proposal response documents need for Project Management Planning.

CONS

Cloud based refresh rate when editing existing or exiting new plans is a bit slow.

Reason for choosing PlanStreet

Great usage on milestone and task level displays for proposal response documents need for Project Management Planning.

Reasons for switching to PlanStreet

More traditional PMP application.

Vendor Response

Thank you for providing the feedback.

Replied November 2020

Stephanie

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Meets our needs

PlanStreet is committed to giving a good experience.

PROS

The customer service is great; every issue we've had has been addressed and resolved. The company is committed to meeting the needs we presented.

CONS

It is not made specifically as a CRM, which is our primary need. We also need it for storing client-signed documents and we had signficant issues with this feature in the beginning. However, the team was committed to solving the problem, and now we haven't had an issue with this for a long time.

Reason for choosing PlanStreet

Pricing was a main consideration.

Reasons for switching to PlanStreet

Mainly to be able to send clients documents to sign through the system.

Sarah

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Good Experience so Far!

PROS

The set up team has been such a great help and we have worked to get our systems up and running! Grateful for their flexibility and their help in customizing this for us and our team.

CONS

Not having the ability to auto-link cases and having to input these manually. Still getting to know the software, so TBD.

Vendor Response

We are pleased to know that you are having a great experience using PlanStreet.

Replied May 2021

Roger

Non-Profit Organization Management, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Helpful

Tracking

PROS

I like that I have the space to design my vision. I am able to create programs and documents. I appreciate that clients can help manager their accounts.

CONS

I don't know if I have any. I am new at my job and was solo. I really had to design this out of thin air.

Reason for choosing PlanStreet

Cost, and ability to design the product.

Vendor Response

We really appreciate your kind words. Thankyou

Replied June 2021

Sheetal

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2021

Okay software, great customer service

The support and training given by [SENSITIVE CONTENT] has been wonderful. The sales person we worked with was not the best. We were shown things in demo that were later informed to be "not available" to us.

PROS

The software is easy to comprehend. Usage is not very complicated.

CONS

The software has been modified for case management and that shows. We are having to tweak a lot of features to fit our needs. Not the best case management software

Reason for choosing PlanStreet

Cost

Anonymous

51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Everything on one platform

We have integrated Planstreet case management software for one of our clients who collect donations for orphans. this has helped us track the donations, details about each child case, and our remote team has access to all reports, financial tracking, forms, and tasks.

PROS

I have used it as a tester and practiced for more than 2 weeks. The software is easy to navigate from one case to another. Client information is easily stored and can be shared with other team members. reports are customizable and editable. Support was available 24x7 when i needed to understand a point.

CONS

Some features were difficult to understand but i contacted the team to give me a walk-through for better understanding.

Vendor Response

We are glad to hear about your experience with PlanStreet. We have added several new features and functionalities which would really benefit the case management industry.

Replied April 2021

Aaron

Construction, 2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Just getting started

PROS

Gantt Chart, resource allocation/revenue calculation

CONS

Different interface than I was used to with Buildertrend.

Reasons for switching to PlanStreet

I did not require cost coding capabilities and we are looking to expand in to Agile management in coming months

Vendor Response

Thanks Aaron. We are glad that your organization is benefiting from PlanStreet.

Replied October 2020

MARK

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Happy

Brian has been very supportive, quick to respond, and get the things I need help with back fast.

PROS

The software is easy to use and has the ability for me to make most my own changes as I need

CONS

I'm still learning the software, So I don't have anything I don't like so far.

Reason for choosing PlanStreet

Support

Vendor Response

Thanks Mark. We are glad that you liked it and your organization is benefiting from PlanStreet.

Replied November 2020

Irfan

Market Research, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Very Good

It's easy to use, great user experience, recommended for newbies and experts

PROS

User-friendly, reliable, accurate and also in your budget compare to other market products

CONS

Overall fewer users should be distributed to masses

Reason for choosing PlanStreet

Good support and obviously low-cost solution

Vendor Response

Thanks Irfan, we hope to have you onboard with us for many coming years.

Replied December 2019

Jasmine

Individual & Family Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Plan street for the WIN!

Still learning, but I love how user-friendly it is.

PROS

I love how easy the system is. very easy to use.

CONS

I would like to be able to track time by using the scheduler and have that transfer over to the timesheets.

Reason for choosing PlanStreet

n/a

Vendor Response

We are pleased to know that you are having a great experience using PlanStreet.

Replied May 2021

Showing 1 - 25 of 30 Reviews