ProTempus

RATING:

4.9

(10)
Overview

About ProTempus

ProTempus is an on-premise practice management solution designed for small law firms. Key features include timekeeping/billing, contact management, document management, case management, AR, AP, GL and trust accounting. Two clicks make it easy to accurately bill every phone call. The Green on the screen gives attorneys instant feedback that every call and meeting has been billed. The contact management functionality helps users to record information related to clients, attorneys and witnesses such as their phone number, address and notes. Users can also link unlimited contacts to a given case. The solution’s case management feature allows users to keep track of documents, trial dates, emails sent and received, call histories and other related information. Lawyers can als...

ProTempus Pricing

$100/ mth for first attorney, $40 for each additional attorney, $20 for each paralegal, non-billing staff is FREE.

Starting price: 

$100.00 per month

Free trial: 

Available

Free version: 

Not Available

Contacts and clients
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ProTempus Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for ProTempus

10 Reviews

Cindy

Legal Services, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

You won't go wrong with ProTempus

Using ProTempus has saved us time in our billing procedures, and has enabled us to bill our clients for all of the time we spend on their cases. The invoices ProTempus creates are precise and clear. The features allow us to pull up lots of information about our clients and billing history. We have recommended ProTempus to all of our attorney friends. We like the fact that ProTempus keeps our data on our local system for security and privacy reasons. In a nutshell, we strongly recommend this product.

PROS

The very best part of this program is the excellent customer service. [SENSITIVE CONTENT HIDDEN] is always available to answer questions, fix things I mess up, and give sound advice. As my office was learning how to use the software he was patient and kind, always willing to explain how to achieve our goals with the software. Once we learned to use it, we realized that we had been giving away thousands of dollars a year in billable hours that we simply hadn't billed for. ProTempus pays for itself. If there was a feature we wanted, [SENSITIVE CONTENT HIDDEN] provided it for us. We couldn't ask for better service.

CONS

It took us a couple of months to get used to the software and how to use it. I do not think that is the fault of ProTempus - it was just our learning curve.

Emily

Legal Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Secure, Cloud-free, Easy Quickbook sync, User-friendly, Affordable, Superior Customer Service

I have used ProTempus for the past 3 years & cannot recommend it more. It is hard to find time management/billing software these that doesn't use the Cloud - but ProTempus prides itself on offering a non-cloud based program that is very secure, including remote access through Splashtop. The customer service is top notch! Ron Shaw customizes the program to fit our needs, always make himself available to patiently and kindly answer all of my (often "non-tech-savy") questions. I also absolutely love how easily it syncs with Quickbooks so that I do not have to do double entries - plus, it offers a self-auditing feature that helps me rest assured that our trust account is always accurate. It truly puts the "quick" back into Quickbooks and makes our office run so much smoother. I could not be happier with ProTempus and highly recommend to any firm or solo practitioner. Thank you so much, Ron Shaw. You are awesome!

PROS

1) Non-cloud based & secure 2) Superior customer support 3) Easy Time tracking and billing 4) Flawless Quickbooks sync with self auditing feature 5) Secure Remote access via splash top 6) Affordable

CONS

Nothing!

Vendor Response

Emily, thank you for the in depth review. It has been a pleasure working with you over the past 3 years. - Ron Shaw

Replied September 2016

Mark

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed June 2016

This software has increased my productivity, billing and has helped my office run more efficeintly

The ease of use has increased my billing hours by over 20%. I also like the fact that the software is not cloud based. I feel more secure knowing that my client's billing information is not floating around in the cloud. The customer service has been fantastic. Mr. Shaw has gone out of his way to make himself available for any questions or help with any problems--even if it is a Saturday or late in the evening. I would highly recommend ProTempus to any law office, but especially small law offices or firms.

Vendor Response

Mark, I have enjoyed working with you and your staff over the last 10 years. I look forward to helping your office run smoothly for many more years to come. - Ron Shaw

Replied June 2016

Mike

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Very good experience, especially with quick and accurate response from customer service when needed

I have been in practice 40 years and have used Pro Tempus for over fifteen years (2 lawyers + 3 support staff). I had billing problems because I was never taught how to keep time. It seemed impossible. I could almost never remember to log phone calls and other work. I would work for hours in research or writing but when I was ready to bill, I could remember only a small part of my time, loosing great amounts of time. Pro Tempus was a fast learning curve. It was only a few extra key stokes to keep my time records. In the first couple of years, my billings went up well over 25%. It is greater now. I don't bill every phone call, but I could with a few clicks of the mouse and key strokes when I start a phone call and I have my time record. I make my entry as I complete the phone call and the clock keeps my time, my billing is accurate from the contemporaneous entry, and the client isn't complaining about the billing on the phone call. When the client gets the bill, he or she sees what we talked about, not just the meaningless "phone conference w/ client". Before using Pro Tempus, when I would prepare a bill, it lacked a lot of detail, both in time and information, resulting in questions from the client. Now, I effectively have a 'one write' system, where I enter into the event screen what I did, and I can generate the invoice from that entry no additional record keeping or dependence on faded memory. Pro Tempus has contact management, scheduling, document management, case management, billing, and an integrated A/R system that will sync with QuickBooks The ProTempus system for handling emails will automatically route emails to the correct client's document folder for long-term archiving. ProTempus also interfaces with your smart phone and works safely with remote access for your laptop or home computer. Literally, when I am on a contact, I can click on one button and access every document and e-mails or every time record regarding a client for over the last 15 years. Most other billing programs use Cloud Based technology. I am unwilling to expose my clients data in the Cloud. ProTempus is not Cloud Based. ProTempus is very reasonably priced, way lower than the big name products that do less. Their Web site is www.protempus.com.

Vendor Response

Mike, thank you for taking the time to submit such in depth review - Ron Shaw

Replied May 2016

hb

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

ProTempus the best investment in time, billing management

This software is great. I believe before I got it in 2003 that some billing was missed. It is making me more money.

PROS

As a computer dinosaur, this software is even easy for me. Further, [SENSITIVE CONTENT] is a great guy and always willing to help with any problems I or my staff have.

CONS

I have not run into any problem that would allow me to say it is the "least liked feature".

Ronald

Legal Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Ronald L Coombs Attorney Review of Pro Tempus

My experience has been exceptional with pro tempus. Ron Shaw has been readily accessible. He immediately responds to all communications.

PROS

It is user friendly

Vendor Response

Mr. Coombs, It has been my pleasure to work with you and your staff over the last 8 years. I look forward to many more. - Ron Shaw

Replied July 2016

Robert

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed April 2016

A solo who has used for 4 years

In reply to your Post re: office Management software. Used TABS III for years. Too much Program, costs, updates, and IT requirements for what I needed. Converted to ProTempus. Conversion to ProTempus was handled by Ron Shaw. Easy process'saved, converted, and organized all prior data. Used for 4+ years, now. Very happy with it. I began with it's Billing Program & cost Programs, then extended into Word Processing/ Document Mgt./ File organization/ Case Mgt/ To-do/ Calendar /Archive/ etc. IT IS PC BASED--NOT CLOUD BASED'THUS SECURE AND DEPENDABLE (even if Internet is down). PAY AS YOU GO'NO CONTRACTS. DESIGNED for SMALL FIRMS (0-12 LAWYERS). Works well with PEER-TO-PEER Networks, or SQL Servers. Free Training for you and staff. THUS, NEVER HAVE HAD A DOWN 'time'/ 'LOST DATA'. See, ProTempus Web-site for free Trial/Demonstration. See, also, You-Tube for Instructions/ demonstrations. https://www.youtube.com/watch?v=z3wFA1aHV7I Integrates extremely well to M'Soft, Dragon, Outlook, and even Splashtop, Team Viewer, & Android (Remote) Programs. Ron Shaw is the Owner/ Chief IT person. Very helpful. Very creative fella. Good Luck.

Vendor Response

Robert, thanks for your review of ProTempus -Ron Shaw

Replied April 2016

Rebecca

Legal Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

Great product!

I love Protempus. It is extremely easy to use and Ron is always available if you have questions. He is passionate about his product and has excellent customer service to match.

Vendor Response

Rebecca, Thank you for the kind words. It has been my pleasure to work with you and your staff. -Ron

Replied August 2016

Patricia

Law Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Cloud Free, User-friendly, Fantastic customer service, Affordable

ProTempus is easy to use. The customer service is the best I have ever experienced for any kind of software. I like that it is not cloud-based. It is so user-friendly that it is easy to learn just from using it. It is also very affordable. I was pleasantly surprised that ProTempus imported all the data from my previous practice management software for FREE--no charge whatsoever. I am extremely pleased with ProTempus.

PROS

Fantastic support and user friendly. Not cloud-based. Very affordable. Free data import.

CONS

So far I have not had a bad experience.

Vendor Response

Patricia, Thank you for your kind words. I have enjoyed working with you and your staff and I am looking forward to a long association, watching your office grow with ProTempus. Thanks, Ron Shaw

Replied January 2017

John

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

This is a great billing program. Will pay for itself several times over.

This program works great. It is easy to use, reliable AND not cloud based. Most important, customer service is excellent. If you have a question, customer service is there to help you. Without hesitation, I recommend this program

Vendor Response

Thanks John for the kind words, I am glad to hear ProTempus is working well for you. - Ron Shaw

Replied May 2016

10 Reviews