About Apex LIS

Apex LIS is a cloud-based medical laboratory management solution designed to help businesses in the health care industry automate processes related to specimen storage, data security, order entry and more. The centralized platform comes with a practice management module, which lets users maintain practice records for staff, patients and multi-location practices. Key features of Apex LIS include result process automation, QC management, reporting, data mining, web portal and compliance review. It comes with an order management module, which enables practices to place orders and view results across locations through Apex web portal or business EMR systems using international HL7 standards. Additionally, its specimen management system lets users automatically create ...

Apex LIS Pricing

Contact Apex Healthware for pricing details.

Starting price: 

$1,500.00 

Free trial: 

Not Available

Free version: 

Not Available

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Apex LIS data mining screenshot

Apex LIS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 11 reviews

Maria Louisse

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Worth The Price

One of the best Medical Lab Software used in hospitals and other reference laboratories. Easy to use and adaptable to your organization's needs.

Pros

Working in a government hospital, Been using this software 5 years now and this APEX LIS became our bestfriend in our workplace. It is very helpful especially when you are in health care industry. From order entry, specimen storage, data security and more. Files are safe and secure.

Cons

It is confusing at first. So glad we had training for this software. Still a 10/10 for me.

David

Company size: 201-500 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2019

Great Support Behind The Product

When I was brought on as the IT Director, this app was the biggest open issue. After doing some testing I found that our ISP latency response time was extremely high thus being the underlying issue with the app communicating with our cloud server. Called and had a discussion with Oscar, we had a test console deployed into our Citrix environment that evening and began testing the next day. Console ran like a champ and my staff couldn't be more thankful!

Pros

For the price it's really hard to beat. Anytime we have any issue we are able to get a tech on the phone and get the issue resolved in a timely manner.

Cons

Sometimes devices stop communicating and the system needs to be rebooted. We've put in a process to simply reboot the workstation every evening and this seems to have minimized this issue.

Response from Apex Healthware

Thank you for your kind review its a pleasure to be of service to Legacy ER

Replied May 2019

Shane

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

August 2016

Apex sucks! Unprofessional answer...... yes. Truthful?.......Absolutely

Apex had good customer service initially, in fact I referred several other clinics to them in the first year after opening in 2009. At first they seemed very responsive to our clinic needs, however, over the years they have gone significantly downhill. As in I don't think customer service could get any worse.

Pros

Most of the time Apex works just fine. But how many software programs do you know that work perfectly all of the time? Its when it is NOT working is when you see their true colors. When see a companies response when things aren't working is when you measure the value of the company and the software program.

Cons

For 13 months now we have been trying to get Apex to interface with LabCorp. This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex. Here we are 13 months later and still no interface. The problem is that clinics are held hostage by software companies because it is frequently cost prohibitive to drop your LIS company and switch to another (same thing with EMR's). At MedNorth we are at the point where we are going to just bite the bullet and switch to a new LIS company....that's how bad it is.

Response from Apex Healthware

Dr Hill we are sorry to hear of your frustration. Please note that this interface (1 of over 100) was completed by us in 10 weeks but we waited on your EMR for 9 months to complete delivery of insurance & guarantor data. what can we do to make this right for you?

Replied April 2019

Lisa

Company size: 11-50 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2019

Apex for your POL LIS

An LIS in the POL results in more timely results without transcription errors. However, most LIS are designed for large hospitals and are so expensive that the average POL cannot even consider the cost of installing one. Apex has changed that. I am the Lab Manager in a POL with 8 providers performing over 100,000 labs on an annual basis, and I must say that this was our best purchase ever! As a plus, the customer support has been very timely and personable.

Pros

The Apex LIS is perfect for the Physician Office Lab. Not only does it provide all the features needed, but, unlike most of its competitors, its is very affordable!

Cons

I honestly do not have anything negative to say about the Apex system.

Response from Apex Healthware

Thank you for you for allowing us to be your LIMS. Its a pleasure!

Replied May 2019

Khalid

Company size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2019

SignatureCare Emergency centers Love using Apex LIS

We love using the software as it provides us the central platform to manage our in-house lab. We are able to serve our patients faster and efficiently.

Pros

It is user-friendly and easy to learn after it is initially set up by the expert staff at Apex support. We have worked with them to centralize the use across multiple facilities and successfully integrated with our EMR software. Results transfer to our EMR seamlessly.

Cons

Sometimes communications to the devices break but Apex support has set up a robust recovery process.

Response from Apex Healthware

You are most kind. It is a pleasure to be of service to SignaureCare!

Replied May 2019