chat2go.net

We found that we can close 90% of product and service sales that were initiated as chats. Mainly, because we answer a chat within 1 minute by a knowledgeable person. Multiple people can view pending chats to allow fast reaction. The moment a chat gets started an SMS informs the handler or multiple handlers giving them time to be ready for after the customer has entered initial contact information. Handlers can move chats to each other or deal with the same chat at the same time. One handler can also deal with multiple chats at the same time.