The cost was outrageous and it was difficult to use. Training was a nightmare.

The most of a problem was being a little lost at first, but nothing a knowledgeable teacher couldn't explain at my side.

Access is difficult and it is very unintuitive for people who do not use the computer a lot, because programming the rooms becomes somewhat complicated but over time you know how to do it.

Everything was to par and the customer support was amazing.

The support team is responsive and generally able to assist within the first communication. Having a representative I can ask questions to is great and some are better than others.

Unable to set a student preference language into LMS as this is causing some error, fortunately this is not affecting the functionality of the course.

Great learning tool, and once the module has been created gives the learner a greater chance of gaining skills and higher understanding.

I dislike that it doesn't come with more instruction. It does have a learning curve but it's not too hard to figure out.

Oops, learned that one day one by mistake. It's also confusing that Captivate is not the same as Captivate Prime.

Inconsistent performance, transcripts, data. Customer service is terrible.

Documentation in french is missing or incomplete.

Becomming subject matter experts in fields of their profession. I received a small content edittor which was easy to use and could create rapid content.

Installation process was quite difficult for me.

Trying to just self learn it at this point, which has been frustrating.

I love that the software gave me this ability to really design the most interactive and sometimes out of the box e-learning courses.

I liked the simplicity of the tool. I have used the basic FREE version of the software and I was pretty amazed with the possibilities.

The user experience is strong and the look of the platform is very eye appealing. You can customize tiles by your own images and branding.

I ultimately cancelled because I didn’t want to pay the cost for it.

The entrty level price is a bit steep and no native wordpress integration was a bit of a bummer.

I love the functions and how excellent it is to design actions and distance courses.

I really loved the ability the software provided, I just did not have a use for it in its entirety.

The analytics in Adobe Captivate Prime is helpful. You can customize courses according to as per your own wish.

It is easy to use, a good interface for learners. It has been a good experience but a little way to go yet in some parts of the application.

Adobe did a great job adding great features to the product over the years. From a simple authoring to tool to advanced, this tool has grown to become any content developers' dreams.

This is one of the best available and versatile  Learning Management Systems in the market. Very good option for the employers to arrange for certification programs.

If any data is missing or something seems wrong, delete all the fields and you have to start filling out the entire form again.

I like the integration between Adobe Captivate 2019 and Captivate Prime. It allows you to seamlessly publish to the LMS from Captivate.

The most features that are helpful are the navigation features that help locate easy tasks.

Every time i add a quiz i get a fatal error and it shuts down - very frustrating and despite dealing with your support teams I still havent come right.

The marketing is perfect and helped me choose the right tool to use that will help save time money and effort.

I think Captivate is an amazing but there are enhances that could be made to make the adoption for new users better.

Excellent feature set - Flexible subscription model.

As a designer, I appreciate the tools that help to create creative and useful courses. I like the interface and interactive tools.

The customer service and support is amazing and they also have a huge portal of learning videos and reading material to quickly learning things yourself.

Looks very old school, we got a lot of negative feedback on this from employees, and management wasn't going to let us use it as is for client training.

Overall a great software. Great team and great with feature requests.

Higher customer satisfaction, growing training revenue stream, and increased training consumption.

Customizing the design to a more modern look would have been very costly and time consuming.

Out of the box ability to charge for training, capture analytics and create courses. Great API support to tie into other platforms.

You need to involve customer support or a CSM. Limited customization of reporting and no push reports.

I really appreciate the ability to log in as our users and see what they see.

The customization options via code snippets can sometimes be difficult to organize. Also, the admin console can be confusing to navigate to find specific settings on one page versus another.

The design end of this product is difficult. The coding is constantly changing from what is inserted and it's nearly impossible to copy and paste anything without it changing.

Out of the box integrations help it fit nicely into our organizations tools (Okta/SSO, Salesforce, and Marketo).

Ease of use and ability to implement Subscription Program as part of their offering. Simple navigation, but flexible enough to customize for each user.

No option to customize reports while exporting them is a little drawback.

The ability to have unlimited students and different domains to house internal and externally facing content separately.

Overall the system is great and accomplishes what we need.

Very easy to use and set up - and you get great ability to measure what your customers are doing.

Skilljar has been amazing to work with and the access to customer service has been impeccable.

Skilljar is a great partner - responsive to our business requirements and very agile.

Limited in comparison to typical LMS solutions.

You drive your own course, start to finish. For that alone, Skilljar rocks.

It allows us to post training material for our clients and partners to use. Its easy to post items on the back end and to make changes and you can find support on any topics you need help with.

And the customer service has been a dream come true - always responsive and helpful for essentially any problem we give them.

Generally, I've also had positive experiences with my CSM and other employees. Strong uptime, and openness for the engineering team to provide small updates/customizations.

Easy to use, reliable, robust starting platform.

US Dollar

Adobe Learning Manager an award-winning cloud-based learning management system (LMS) that addresses personalized learning experiences at scale for customers, partners and employees alike. 

Learning Manager is a headless learning platform that allows for out-of-the-box integrations with Experience Manager Sites or any other CMS through open APIs to create brand-integrated experiences. 

Also available as a standalone learning platform, Learning Manager offers best-in-class AI recommendations based on learner skills, course history, peer activity and interests. 

Learners can consume any content without worrying about formats through the unified Fluidic Player. The immersive browsing and search experience offers learners an opportunity to go through detailed course catalogs and check course teasers. 

Automation in Learning Manager allows auto-assigning course enrollments, certifications, reports and notifications. 

Built to scale up hybrid learning programs. Administrators can create, manage and get feedback on virtual classes from the learning platform. With gamification and social learning features, organizations can keep all their employees, customers and partners engaged in a dynamic learning environment. 

With several integrations like SFDC, Workday, Microsoft Power BI- it is easy for organizations to synchronize learning as a part of every activity and visualize the impact in detailed dashboards. With Marketo Engage integration organizations can use learning data to retarget partner and customers as well. In addition, integration with Adobe Commerce can help organizations sell their courses directly to partners and customers. 

Learning Manager comes with best-in-class performance tools such as Akamai CDN and Brightcove video streaming. Content and platform security is assured by FedRAMP Security Management and SOC2 TYPE 2 Certifications. 

LongDescription

Engagement Tracking

Asynchronous Learning

Course Tracking

Self-paced Learning

Course Management

Customizable Reports

Student Portal

Activity Tracking

SCORM Compliance

Progress Tracking

Skills Assessment

Mobile Learning

Blended Learning

Content Library

eCommerce Management

Assessment Management

Certification & Licensing

Content Management

Mobile Access

Skills Tracking

Training Companies

Built-in Course Authoring

Learning Paths/Tracks

Employee Training

Learner Portal

Modeling & Simulation

Academic/Education

Virtual Classroom

Media Management

Synchronous Learning

Customizable Branding

Social Learning

Compliance Tracking

Tests/Assessments

Corporate/Business

Feedback Management

Video Conferencing

Built-in LMS

Learning Management

Course Library

Gamification

Training Administration

Certification Management

Collaboration Tools

Self-Enrollment

Self-Service Content Curation

Employee Engagement

Employee Portal

Bite-Sized Learning

Offline Access

Microlearning

Single Sign On

Recommendations

Assignment Management

Training Management

Video Support

Reporting & Statistics

Multi-User Collaboration

Reporting/Analytics

Progress Reports

Third-Party Integrations

User Management

Compliance Management

Performance Metrics

Activity Dashboard

Talent Management

Content Delivery

For Sales Teams/Organizations

Rewards Management

Leaderboards

User Onboarding

For Nonprofits

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Please contact Adobe directly for pricing information.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

1000+

Adobe Learning Manager

In Person

Live Online

Webinars

Documentation

Videos

Educate, engage, and retain everyone you do business with. Skilljar is the leading external LMS because it is purpose-built for customer and partner education, our powerful software integrates with all the tools you care about, and we are obsessed with making our customers successful. 

Turn new buyers into successful users:
Skilljar’s external LMS helps you onboard customers and partners quickly and turn them into experts on your product. 

Partner with the experts in external education:
Skilljar is purpose-built for external education. As the industry leader, we know the best practices for using education to expand the impact of your business along the entire customer journey. 

Drive measurable impact & profitability:
Educating users at scale decreases the number of support calls you receive while allowing your CS teams to focus on strategically growing customer satisfaction, driving revenue, and increasing profitability. 

Improve customer retention:
Trained customers are more likely to use your product, understand the value, and not churn.  

Get data-driven insights:
Integrate Skilljar data with your CRM, marketing automation, and other customer-related platforms to provide actionable insights for improving customer success and growing your business.

Strengthen the power of your brand:
Create an ecosystem of trained and certified customers and partners. Turn your customers into product experts and evangelists. 

Companies who care about product adoption and customer success--like Tableau, DocuSign, Twilio, Procore, and Gong.io--use Skilljar.

Adobe Learning Manager vs Skilljar Customer Education

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