--- title: "BIS Safety Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BIS Safety Software. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BIS Safety Software is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/lms/bistrainer-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / [BIS Safety Software](https://www.softwareadvice.com/ehs/bistrainer-profile/) / BIS Safety Software Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ehs/bistrainer-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ehs/bistrainer-profile/alternatives/) # BIS Safety Software User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 58 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 46 reviews (79%) - 4 stars: 11 reviews (19%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Targeted notifications and processes had to also be done manually. When I started as a customer the interface and bugs with the app were more clunky than they are now and I still thought it was a massive improvement. - The platform allows easy extraction of data to help conduct regular audits and statistic reviews. - The asset management page is a great way to track all equipment, crews, locations or whatever you need. ### Most mentioned cons - Some of the forms/notification/permission settings have been a bit confusing but other than that not a lot to be dissatisfied with. - We sometimes struggle getting support on new integrations. ## BIS Safety Software customer reviews Showing reviews 1-25 of 58 (page 1). ### I have used this software when I was developing an online training program for all new hires - Overall rating: 3/5 - Reviewer: Tyler M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The software has a massive amount of online training included Being able to at and update personal training programs and courses #### Cons The back end administrative dashboard is very poorly designed and not easy to use Online courses are overpriced --- ### Great forms, training and safety managment app - Overall rating: 5/5 - Reviewer: Trevor W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very happy that I switched from Sitedocs to BIS safety, before I switched proper tracking of training matrix as well as training modules themselves had to be done manually. Targeted notifications and processes had to also be done manually. When I started as a customer the interface and bugs with the app were more clunky than they are now and I still thought it was a massive improvement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was not overly expensive and has a relatively good functionality, even offering advanced workflows and operations compared to other platforms. I have not had a lot of bugs or issues with the platform for a while. The platform allows easy extraction of data to help conduct regular audits and statistic reviews. Classes can be assigned through the platform and workflows can be integrated that ensure supervisor review competency before giving workers a certificate. 3rd party courses were good and mobile friendly for workers to complete on their phone. The asset management page is a great way to track all equipment, crews, locations or whatever you need. You can easily have your subcontractors in as users completing required forms and have full control over what they can see or use so long as you plan it. When you are having problems there is a responsive customer service line that can help you. #### Cons The interface for a lot of the dashboards is clunky, I will more often have to download as excel rather than review in menu. System design and advanced features do require coordination, planning and time to implement, as well as technical proficiency. #### Reasons for switching to BIS Safety Software Increased functionality with Bis Safety. Training management, workflows, notifications and advanced scripting. #### Vendor response Thank you Trevor! It’s great to hear that the platform’s workflows, asset management, and training tools have been valuable for your team. We appreciate your note on dashboard usability. Feedback like this helps us prioritize improvements and continue making the system even stronger. We truly value your trust in BIS! Replied September 2025 --- ### Great for major Infrastructure projects - Overall rating: 5/5 - Reviewer: Vince G. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it, Its a well balanced LMS with great support and user-friendly "Real People". I could not do my job as major projects training partner without the help from BISTrainer and Team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great for major Infrastructure projects with strong partnership, support, and professionalism. Easy Set up and sustainment. Everything connects to the training matrix and is measurable for reporting. #### Cons "Mobile Experience lags behind the desktop version". Specifically the classroom calendar function. Last years version is much better. Establish custom QR codes so the scan feature can be used with company QR codes. #### Reasons for choosing BIS Safety Software Easy to use and less overhead as well as set up time. Needed a Parent Child LMS. #### Vendor response We appreciate you sharing your experience, Vince! It’s great to hear that the system has supported your large projects and that our team has been helpful along the way. Your notes on the mobile side and calendar features are especially useful, and we’ll keep working on making those areas stronger. Thanks again for choosing us and for highlighting both what’s working well and where we can improve in the future. Replied September 2025 --- ### overall great software - Overall rating: 4/5 - Reviewer: Kristen S. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall positive, it is easy to track employee training and competency. The application is easy for employees to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Bis software has mad safety training seamless for our organization. We have integrated existing training and focused on extra training for the employees. #### Cons We sometimes struggle getting support on new integrations. we have been trying to get forms included in the software and have not seen follow through. #### Reasons for switching to BIS Safety Software bis had more options for us and we liked the idea of getting the support we needed from a local company. #### Vendor response Thank you Kristen! We’re glad to hear BIS has made training and tracking easier for your team and that it’s been a positive addition to your safety processes. Feedback like yours helps us continue improving, and we’re committed to strengthening our support and integrations over time. We truly appreciate your trust in BIS. Replied October 2025 --- ### Great Safety Software - Overall rating: 4/5 - Reviewer: Aaron D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been positive. The support provided by our sales rep is nothing short of amazing, and the software is very easy to use. Have an an issues with a couple of forms but over all his pretty flawless. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It is easy for our entire team to use in the office and in the field. The app is very user friendly, for even those that struggle with technology. #### Cons When calling in for assistance, the team doesn't always answer the question I had asked. A couple issues with assets, but the team was able to resolve. #### Reasons for switching to BIS Safety Software It didn't meet all of our needs and we knew BIS was the best option for us. #### Vendor response Thanks a lot for sharing your experience with us, Aaron! It’s great to hear the platform has been easy for your team to pick up and use day-to-day, and we’re glad it’s been making things simpler both in the office and out in the field. We know there’s always room to grow, so feedback like yours helps us keep improving. We’re grateful for the partnership and excited to keep supporting you. Replied September 2025 --- ### Great tool easy to use - Overall rating: 5/5 - Reviewer: Luc D. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience. We use this tool for 3 000 users through Canada. We were mainly able configured the tool so that it adapts to our operators and not the opposite #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Flexibility in creating forms with different languages, Very good support from the BIS team when required, Continuous improvment of the tool with consideration of our company's needs. #### Cons Limited in dashboards but all the data collected is available on Excel reports. Some functionalities that we would like to extend to some users are limited to admin roles only. #### Reasons for switching to BIS Safety Software Very expensive - Lack of flexibility of this product #### Vendor response Thank you Luc! It’s rewarding to know the platform has been able to support such a large user base and fit into the way your team works. Feedback like yours helps us keep improving, and we’re committed to building out features that make the system even more useful over time. We truly appreciate the trust you place in us. Replied September 2025 --- ### All Things Positive with BIS Safety Software - Overall rating: 5/5 - Reviewer: Paula B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Extremely positive and excited to use it to even more of its potential within our Company. Once we fully develop our Assets in the software it will be even better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great value for the cost. We researched other similar software and found that we got the most for our dollar with BIS Safety Software. Very user friendly and if we have a question or an issue the Customer Support team has been exceptional. #### Cons Some of the forms/notification/permission settings have been a bit confusing but other than that not a lot to be dissatisfied with. #### Reasons for choosing BIS Safety Software Number on selling factor for our GM was Asset Management #### Vendor response Thank you Paula! We’re glad to hear the platform has been a great value and that our support team has been able to help your team succeed. Feedback like yours keeps us improving, and we’re committed to making features like forms and permissions even easier to use over time. We truly appreciate your trust in us! Replied September 2025 --- ### Everything in one place! - Overall rating: 5/5 - Reviewer: Jessica E. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience with BIS Safety Software has been excellent - easy to use, great support, affordable and a real time-saver. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having all of our safety documents and forms centralized in one place, with the ability to custom-create anything we need has been an absolute game-changer! I also really value the dedicated support team. Whenever possible, they don’t just fix the issue for us—they walk us through the solution so we can handle it ourselves next time. And when we do reach out, their response time is lightning-fast. #### Cons We really haven’t run into many issues. Like with any new software, there’s always a bit of a learning curve, but the support team has made that transition so much easier! #### Reasons for choosing BIS Safety Software The price was a quarter, with more features that met our needs #### Vendor response Thank you Jessica! We’re so glad to hear that having everything centralized in one place, along with the ability to customize, has been a game-changer for your team. It’s also great to know our support team has made the learning curve easier. Feedback like yours helps us keep improving, and we truly appreciate your trust in BIS! Replied October 2025 --- ### Would recommend to any Safety Department - Overall rating: 5/5 - Reviewer: Sherry H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very pleased and would recommend this to anyone looking for Safety Software. It is a one stop shop, to have everything in one place is wonderful. I had the best onboarding trainer [sensitive content hidden] , she made it easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The system has been user friendly for all of our employees. The course management has been such an upgrade for us. The Asset and driver management modules used with scheduled monthly reports let us stay on top of it! We finally have one system for everything safety. #### Cons The reporting dashboard is kind of clunky and hard to set up but it has several improvements since I started using it. #### Vendor response Thank you Sherry! We’re happy to hear the system has been user friendly for your team and that it’s helping keep everything organized in one place. Feedback like yours helps us continue improving, and we’re committed to making the platform even stronger over time. We truly appreciate your trust in BIS! Replied October 2025 --- ### New user to BIS Safety Software - Overall rating: 5/5 - Reviewer: Michelle C. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's easy to use, all info is in one place, great customer service. We have been using the system for near miss reporting and inspections so far, and like it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is easy to use, although we are just starting out. Customer support has been quick in resolving issues. #### Cons Nothing, we are still getting used to it. I need more practical in the system to see what areas I would like to see improvement in. #### Vendor response Thank you Michelle! We’re happy to hear your team is finding the system easy to use and that our support team has been helpful while you get started. We appreciate the feedback and are always looking for ways to make the platform even more practical and user-friendly. We truly appreciate your trust in BIS! Replied October 2025 --- ### Simple, Effective and Relevant for todays students. - Overall rating: 5/5 - Reviewer: Christl A. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered This is the easiest and best supported learning system I have had the pleasure to work with. As a delivery partner I appreciate the 24/7 support, ease of use for the learner as well as the delivery partner, the ability to manage clients separately and allow them to manage themselves. The feedback from end users is 100% positive with many appreciating that they can "do it by myself". BIS has got it right - from the beginning. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### I have had a very positive experience with this software. - Overall rating: 5/5 - Reviewer: Marcus B. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Overall this product has been of great benefit to our organization. It is very straight forward and easy to use and having a printed certificate to present as proof of training for COR audits and NSC requirements is great! Customer service is very friendly, courteous and knowledgeable and dealing with them has been a very positive experience. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Added Value - Overall rating: 5/5 - Reviewer: Jim M. - Product usage: Used unspecified for unspecified - Reviewed: October 2014 - Review source details: This review was submitted organically. No incentive was offered BIS dramatically improved the services we were able to provide our customers in a very short period of time. If you want to make things happen quickly...there the folks that can help you get there. Dan has always been the consummate professional in helping us realize our vision. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Thanks Jim! Replied June 2015 --- ### BIS online Training and LMS system review - Overall rating: 5/5 - Reviewer: Scott P. - Product usage: Used unspecified for unspecified - Reviewed: October 2014 - Review source details: This review was submitted organically. No incentive was offered We have been using the online courses and LMS system that BIS has developed for over a year and the feed back from our members and contractors who access the training has been very positive. The programs are easy to access and the customer service provided has been exceptional. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Fantastic Product and Customer Service To Match! - Overall rating: 5/5 - Reviewer: Shamus B. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered I have been using BIStrainer for a few years and could not be happier with it. There are a numerous courses available and it saves time and money for us and our clients. The customer service is unrivaled. I recommend BIS to clients, friends & colleagues on a daily basis. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### I am just beginning my experience with the software, I find it intuitive and well organized! - Overall rating: 5/5 - Reviewer: Don B. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Easy to use and understand. Does everything I need it to, and more! I intend to use it to serve my own needs as well as those of my customers. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### BIStrainer is more than an LMS - Overall rating: 5/5 - Reviewer: Doug F. - Product usage: Used unspecified for unspecified - Reviewed: October 2014 - Review source details: This review was submitted organically. No incentive was offered Totally impressed with all the available features. I don't know how it can do so much and still be so easy to use. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Excellent never have to call customer service and I have had over 2000 people gone through - Overall rating: 5/5 - Reviewer: Wayne S. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Excellent never have to call customer service and I have had over 2000 people gone through #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### amazing software, outstanding customer service - Overall rating: 5/5 - Reviewer: Linda S. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered constantly evolving the software with bigger and better capabilities #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Highly recommend - Overall rating: 4/5 - Reviewer: Lynette F. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Overall great experience #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### GAME CHANGER - Overall rating: 4/5 - Reviewer: Denise W. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has really helped me in getting the paperwork completed from the guys in the field and sending out requests for certain tasks is great when I am not always seeing the field staff. Customer support is excellent and they get back to you very quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use and has helped us track all of our paperwork in a very organized way. We have set up timesheets in bis trainer and this has been a gamechanger for us. No longer chasing down people for timesheets. #### Cons I enjoy the software but i believe a manual would be helpful . With all the different focuses it is hard to find info on how to do certain things as an administrator. Cant always find what I need. #### Vendor response Thank you Denise! We’re so glad to hear BIS has helped make organizing paperwork and tracking timesheets easier for your team. We appreciate your suggestion about adding a manual, feedback like this helps us keep improving the user experience. We’re happy to know our support team has been there when you’ve needed them! Replied October 2025 --- ### Safety reporting made easy - Overall rating: 5/5 - Reviewer: Desi C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall this was and is a great addition to our safety department tools, and I do believe it makes us more efficient #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The instant sign off and submittal of the documents, the ontime notifications that you havee a document to review #### Cons I am less likely to read through the documents when signing off on them, this was something that I was forced to do when handling the paper copies. This is more of a "me" thing #### Vendor response Thank you Desi! We’re glad to hear that the instant sign-off, notifications, and digital workflow have made reporting easier and more efficient for your team. Feedback like yours helps us keep improving, and we’re committed to making the process even smoother over time. We truly appreciate your trust in BIS. Replied October 2025 --- ### Great Product - Overall rating: 4/5 - Reviewer: Elton S. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, Excellent, Excellent!!!! One day service to 9 months later, i have happy that i have added this program to safety System #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Service wiliness to assist me and great call back responses on unanswered questions. Not much more to say. #### Cons Ability to configure reports in admin. Even suggesting changes are meet with uncertainty with the CSR's. Great product to use with my orientations and Return to Work programs #### Vendor response Thank you Elton! We’re so glad to hear BIS has been a great fit for your orientations and Return to Work programs. It’s wonderful to know our customer service team has been responsive and supportive along the way. We truly appreciate your feedback and your trust in BIS! Replied November 2025 --- ### Best Online Training System in the marked-Go Paperless - Overall rating: 5/5 - Reviewer: Shikha V. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I can say for sure that this is the best paperless and eco-friendly training portal that we have come across and we hope to continue with their service in future as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BIStrainer is an online cloud-based training system designed to provide organizational training related to health safety and other important areas, which can affect an organization. It is suitable for all types of businesses, you can let them know about your needs, and they will find a program for you. We recently introduced this training system in our company to provide training on Sexual Harassment Policies. The set up was quick and easy and their customer support team was warm and walked us through the entire process over the video call. We are now in the process of integrating it with our internal system in order to automate the training. You can send the training material to ‘n’ number of employees in one go without any glitches and it is extremely easy to download the report which helps in tracking to identify the number of consultants who actually took the training. It is most favorable for companies with limited HR department, which does not have the official Trainer. It saves time, money, and assist in keeping a consistent record of trainings. All their training are video recordings with real life examples followed by a questionnaire, which helps in providing a better understanding of the scenario. #### Cons The only cons I think of right now is the way it looks. The system looks little out-of-date but there is no compromise on the quality. I can suggest them to make it a little more visually striking. --- ### Best Customer Support - Overall rating: 5/5 - Reviewer: Jazmine S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Anyone who answers the phone (which is always promptly) nicely and patiently explains how to solve a question. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick reference. Engaging courses. Great staff #### Cons This program can do so much I get lost sometimes on how to find things ## More reviews [Next reviews](https://www.softwareadvice.com/ehs/bistrainer-profile/reviews/?page=2) --- BIS Safety Reviews, Pros and Cons - 2026 Software Advice