DigitalChalk Software

4.67 / 5 (89)

About DigitalChalk


DigitalChalk is a cloud-based learning management solution for small and midsize businesses. Primary features include e-learning, customizable course content, content library, track progress, reward and real-time analytics.

Other features include mobile learning, SCORM compliance, shopping cart, video playback, import details and multiple language support. Using DigitalChalk users can track student progress and incorporate online tests and assignments. It provides a quick registration process and on-the-go training. The online courses are interactive with HD streaming videos and provide the ability to attach documents and files. The built-in HTML editor allows users to create online slides. Users can add audio and synchronize PowerPoint slides.

It is offered in a subscription pricing option. Support is offered via email and over the phone. Other help options include user guides, knowledge base, blogs, FAQs, video tutorials and developer documentation.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

89 Reviews of DigitalChalk

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(62)

4 stars

(25)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 89 reviews

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June 2017

Fran from Director Education

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Easy to use, logical and foolproof

Pros

As the course designer and business consultant, I was keen to find a software that I could understand and not be reliant on others if something went awry.

I chose Digital Chalk and, despite my fears, found it intriguingly easy to set up and use.

Three years later, I chose it for a national peak body's accreditation system after looking through the range of new products. Given that I would have to hand it over once developed, I needed a foolproof system that could grow with the education program. I had a two page 'criteria/description of how I wanted it to work' and only Digital Chalk answered it (the next day). It links with Shopify which is also easy to use (especially the seamless link to cloud-based accounting packages that generate a range of management finance and sales reports).

I've needed a couple of features, like product bundling, that Digital Chalk developed.

I'm now developing courses for an organisation with a legacy system. The patched LMS is a nightmare. We have to wait for 'attention' from IT; we're not 'a priority'; the navigation is annoying; we keep being told that 'IT knows best' and I ask: 'Why do people put up with this?' I'm also tutoring at university and find it interesting to monitor the range of 'bells and whistles' that few use. With Digital Chalk you can spend your valuable time on design and content - what matters most.

Cons

I've found a couple of glitches - like a large clock counting down in the exam - which were caused by my settings or by using the default settings - so check that what the students see is what you want.

June 2010

W from Large Public University

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2010

Best product, in this category, on the market

DC is by far the best in its class. It is designed (in my opinion) for fully automated online courses. If this is what you want to do...I cannot think of anything better. I am an odd user of the program and have high demands (teach software with large file sizes). DC is great for distributing (and protecting) my lectures, but for my particular requirements, I needed to pair DC with Moodle. Digital Chalk has been one of the best companies I have ever worked with. They even quoted to create custom applications to work with our in-house systems. They have been completely fair with me and have greatly increased the quality and enjoyment of my job. I have been using the program for 2 years and am running on their newest platform. The update was dramatic. I expect great things to come with future updates and am positive that this company will adapt to their users. Excellent work.

Pros

Instant setup, begin uploading your course in seconds. Very fast and rarely down (I have been using the site daily for almost 2 years). EXCELLENT customer support - never seen anything like it. Questions are answered immediately, bugs are fixed, and sometimes they just do it for you.

I use 400-500MB files - videos upload quickly and logs notifications.

I cannot say enough great things about the customer support. Very nice, very helpful - motivated and energetic people.

When I have students drop, they take care of the refunds and fix problems very quickly

I give DC 3 stars for meeting my needs, but 5 stars for protecting my work as a non-regular faculty member at a university. I feel motivated to better my lectures knowing they are protected and are controlled by me

Cons

no option for just publishing as an eBook (for an addition to an actual class)...but I use DC for an actual university class, not a purely online course.

Does not have BlackBoard/Moodle integrated features (video chat, blogs, forums, etc.). No ability to edit documents online...but again, this is not what DC was designed for. Does not have the diversity of testing questions as Blackboard does.

500MB video limits...I teach software and need high resolution. Students do occasionally complain that it is difficult to see some of the details. For my courses that are power-point/video driven...no complaints whatsoever.

July 2018

Stephanie from Academy of Prosocial Learning

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Easy to use and good customer service

Digital Chalk is more than an LMS, it allows students to register and pay in the platform and acts as an SIS maintaining student records.

Pros

Digital Chalk is easy to use for both students and administrators. The platform accepts a variety of file types and each element can be customized to show only video, video and notes, or be a file or web archive. The platform also allows interaction during the video through check points in which students can select an answer and get feedback from the instructor.

Digital Chalk also has wonderful customer service and they are very polite and responsive.

Cons

Digital Chalk does not currently have a built in discussion forum. This makes interaction (which is important in virtual learning) more difficult. We have found a work around, but we would prefer to have only one log in for our students and wish there was an integrated discussion forum.

December 2018

Juvy from Somerton Middle School

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

DigitalChalk makes blended learning class for my students fun, interesting, simple and interactive.

Basically, delivering instruction and learning in the most interactive and dynamic methods are what this software solves in my classroom. This LMS tool not only makes me an effective teacher but it also makes me a flexible educator.

Pros

DigitalChalk digitally-enabled the landscape of learning in the four walls of the classroom. This learning management system makes schooling and learning more exciting, interesting and technically-fulfilling. As a teacher, it helps me easily design and modify courses in a dynamic and interactive fashion that my students really enjoy. I can easily incorporate my own videos and PowerPoint presentations that truly level up my teaching styles and strategies. Giving tests and quizzes are as easy as monitoring the students' growth and performance. This LMS also helps my struggling students cope up with the missed topics because they can access the learning materials anywhere. I also like the real-time reports that this software generates

Cons

I used different LMS before and I think this is one of the best software I used. It has all the characteristics of the perfect LMS for me. None of the features that I don't want as a dynamic teacher.

April 2016

Chris from VTES┬┐ - On Demand Inspector Training

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2016

Forget looking anywhere else!

First Pro - Their Team From the first demonstration with sales to technical support and client service, the DigitalChalk Team not only answered our questions but answered them thoroughly and offered other ideas to help our business deliver the perfect e-learning experience to our customers. It is not necessarily the service that is unique, it is the people behind that service that takes our experience to an entirely new level. You will likely see this said time and again from others but "They care about our success." Second Pro - Technical Support We have a limited team here that deals with our tech issues and questions. We have relied on J and Adrian so many times, I have lost count. The turnaround on issues is amazingly quick and they even adapted to our unique request to allow a certain type of content to be accessed through our courses iFrame features. We proudly stand behind this tech team of DigitalChalk. Third Pro - Course Delivery We ran extensive comparisons on the other LRS and LMS options out there and we could not be more thankful that we chose DigitalChalk. We have seen other student access portals and while some might offer a "prettier" appearance but can not hold a candle to the features we get through DC. From branding to delivery format to tracking and the support options you can offer your students, it is an winning choice to go with DigitalChalk. To top that off, they are always coming up with new features. They even took a request from us to customize our exam delivery functions. Fourth Pro Notification of student or account activity. We are smaller, so we typically wear several hats at our organization. With that said, we never have to worry about actions on our course going un-noticed. DigitalChalk offers a full suite of notification options triggered by student or Admin activity that you can customize to fit your specific needs. If, by some small chance, they don't offer the notification trigger you are looking for - call support and, based off our experiences, before you get off the phone you will have a solution to your problem or someone will be working on it immediately. We will go nowhere else! A sincere Thank You from a loyal client.

May 2014

Craig from WorkLife Resources

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2014

Excellent product and very easy to use

I've been using the DigitalChalk system extensively to produce online training, and I personally believe that it is the best learning management system available right now. The development team is constantly adding new features and their customer communication is clear and frequent. - DigitalChalk basically covers everything one needs in order to produce online training and deliver it to an audience. A fully customizable, branded course catalog and shopping cart come standard, and it can blend smoothly into an existing website. - The course editing GUI is intuitive and fairly easy to get the hang of when creating a new curriculum. All media uploads are optimized automatically, similar to how Youtube creates multiple resolutions for a single video. Students or trainees with slow internet connections will still be able to participate satisfactorily, while others with fast connections can enjoy higher definition. - eCommerce and gradebook tracking reports are *phenomenal*, and probably the most useful (to me, anyways) part of the system. It is very easy to set up affiliate marketing links to track how effectively your courses are being advertised by other organizations. - The only thing I would recommend is that DC eventually adopts a closed-captioning system. Youtube has an automatic one that doesn't work well at this point, and I know the technology is still in its early stages. Using third-party software, I have to manually insert captioning into my videos intended to be accessible for students who may have difficulty hearing. At first, DigitalChalk is simple and straightforward. One can begin creating courses right away. As I gained more experience creating courses, it surprised me with the large amount of useful options and deep features it offered. Overall, it has been a very satisfying experience. For those who are not tech or computer-savvy, or don't have the extra time, staff, or resources to devote themselves to creating and managing online training, I would still recommend using DigitalChalk. I would definitely call their customer support for guidance, or find an organization like mine that can personally guide you through the process and manage it appropriately.

July 2017

Stephanie from Academy of Prosocial Learning

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2017

Amazing customer service-easy to use

My students can easily register and pay for a class all in one spot.

Pros

Digital Chalk is an easy to use combined LMS/ SIS. It has features that I find superior to the biggest competitor, specifically the gradebook and connected payment system.

I also find the customer service to be beyond compare. I have often needed assistance and Digital Chalk staff reply swiftly and are very helpful.

Cons

The main thing I would add is a built in discussion forum are for courses. There is pay-to-play feature, but there are free options one can link into the course. (I use Piazza.)

While the fees are not exorbitant, they have grown significantly in the years I've been using Digital Chalk. I hope they are not going to rise any more.

June 2017

Tom from Operation Christmas Child

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

My experience with Digital Chalk has been awesome.

Digital Chalk was very easy to use out of the box, and we were up and running in a matter of days. It has allowed us to provide online training to our volunteers in a very user-friendly manner.

Pros

Digital Chalk is amazingly easy to use for the trainees, as well as the administrator right out of the box. The interface is very clean and appealing. It has all of the basics you would need in an LMS. The customer support is also amazing. I always get replies to questions from them in a matter of minutes.

Cons

It doesn't have all of the bells and whistles that some other LMSs have, but it also doesn't cost what those other LMSs cost. For example, course versioning and auto-reassignment of updated courses would be nice.

May 2010

rene from smmart and d2dcable

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2010

D2D Cable and Digital Chalk

I love these guys! This is a wonderful company that gives me confidence in the small businesses of America. I hope to do business with this team for years to come!

Pros

I absolutely LOVE the team at DC. They are supportive and responsive and candid. I have great confidence in their integrity and commitment to help us in our success-they feel like partners.

The system is easy to use and I like the ability to add pieces and format the chalkboards.

When I have a problem I get it taken care of immediately and effectively almost every time. My problems are treated like VIP problems at every turn. the system is easy to use and the support team is kind when it turns out to be my fault-thanks! I am a non-technical type and this group has helped me achieve some great things with their helpfulness.

Cons

I don't like the limitations of the reporting. I would like a lot more flexibility to pull reports on more fields.

We need another level of roles that will allow a person to add users and view grade books and preview courses without having the ability to view the cost of classes or to edit them.

500mg is not a large enough file to offer acceptable video--need a bigger better option as we pursue bigger clients

Response from Infinity Learning Solutions of Infinity Learning Systems

Replied October 2013

Thanks for the review! We have updated our reporting featuring, which now allows you to have full flexibility to pull reports on various fields easily. In addition, we have added new roles that allow you to simply add users, view grade books, and preview courses without having the ability to view the cost or classes or edit them. Another product enhancement includes a larger file limit for uploads. You can now upload video up to 1GB. We hope you have enjoyed these enhancements!

October 2016

Andrew from Bellway Homes Limited

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2016

Excellent platform for online learning

We launched online learning across our UK business earlier this year and i am extremely pleased with it. Having launched e-learning in other companies; this is by far the best one i have managed and the range of functions is excellent. I would highly recommend Digital Chalk and my solution of internally creating SCORM and using the digital chalk platform is substantially cheaper than many other options on the market. I also think the fact the pricing structure is based on active users and published freely on the internet is a big plus as many of the competitors hide the prices for individual negotiation.

Pros

Flexibility in pricing, ease of use, various functions available. Tech support is impressive.

Cons

Areas of improvement would be to allow better managing of classroom (offline and non webinar) training courses. Also to use images within quiz questions without the need to link to external images.

Response from Infinity Learning Solutions of Infinity Learning Systems

Replied October 2016

Thank you Andrew! We're so happy that you are enjoying your DigitalChalk experience! We will be adding the ability to upload an image directly to a question in a future release. For classroom training, we would love to get your thoughts on what would make this area of our system more effective for your organization. One of our team members will be reaching out. Thanks! The DigitalChalk Team

June 2010

Carla from Waco Convention & Visitors Bureau

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2010

Digital Chalk is the best system I've found for e-learning.

Overall, I loved this product. They contacted me to set up a webinar to make sure I felt comfortable using it, and they conducted a second webinar for two other people in the organization to teach them how to use it. The support has been fabulous. The only way you'll get what you need out of an LMS is to be comfortable with using it, and this company has a huge commitment to support.

Pros

I was asked to find an LMS for our state association, Texas Assn of Convention & Visitors Bureaus. They offer a lot of learning at their conventions but wanted a way to deliver it via the web. I researched a lot of systems out there, and Digitalchalk offered a free version that allowed me to get used to the system, learn how to use it, and see how powerful it was. I uploaded a video and PowerPoint that I created to test it out, and I was up and running. It was easy to add tests and other features. Bottom line, TACVB loves the system and will be building a set of courses using this software.

Cons

With any of these systems, you have a hurdle of having to figure out how you will create a professional quality video of the presentation. There is the option of not having a video cued to the PowerPoint, (e.g. using just audio instead) but that is not going to "sell" the e-learning for our organization. So you have to figure out a way to professionally videotape your speakers.

However, that is a challenge with any of the systems.

July 2018

Stephen from C.A.L.M. Bar Safety

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0