Docebo LMS Software

4.24 / 5 (109)

Our advisors have recommended this product 54 times in the last 30 days

About Docebo LMS

Docebo is a cloud-based LMS solution to provide training programs for employees, partners and customers.  Docebo serves various industries including IT, technology, retail, consulting, healthcare, manufacturing, energy, oil and gas.

Docebo various features and applications can be enabled or disabled based on the company’s needs. Users can deliver content, manage training, track certifications and reward learners through the platform. Privacy settings allow users to grant specific permissions while protecting different customers. It provides unlimited storage, courses, bandwidth and admins. The system can be integrated with third-party applications as well.

Docebo offers multi-language support with over thirty different languages, training a...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

109 Reviews of Docebo LMS

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(57)

57

4 stars

(35)

35

3 stars

(6)

6

2 stars

(8)

8

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 109 results

March 2019

Angelena from Cleveland Integrity Services, Inc.

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2019

Our company is responsible for providing support management to different projects, requiring prospec

If you need an LMS tool that will help your employees learn quickly and efficiently, you should opt for Docebo especially, if your work requires preparing employees for projects that differ from one another significantly.

Pros

Our company is responsible for providing support management to different projects, requiring prospective support managers training for each project individually. Our work would have been impossible without Docebo, thanks to which we can provide efficient training for our new employees. The tool has an easy to navigate interface, so our newbies are not feeling lost during onboarding. It is extremely difficult to find the right LMS to make sure that new employees complete their training successfully and ready to start working on the assigned projects. Most of the LMS are too confusing for employees, but not Docebo.

Cons

There is basically nothing to complain about, which is already quite a rarity, when it comes to different tools. Some of our employees had problems with logging in, but that occurred that rarely that it's hard to consider it an issue. So, all in all, Docebo is basically only benefits without any flaws, at least judging from our experience. A great LMS tool.

February 2020

Erik from Tucows

Company Size: 501-1,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2020

Docebo is a great customizable LMS

We were using a different LMS that was not meeting our needs, so I sought to find a new LMS. I saw demos of numerous LMS vendors, and settled on Docebo because of features, ease of use, and price. We went live with Docebo almost 3 years ago. It took us a while to migrate content from our old LMS, but we were able to shut it down within a year and exlusively use Docebo. It's now used by everyone in our organization and people love it!

Pros

Ease of setup. Ease of use. The "pages" feature is great, and allows us to fully customize the layout of our LMS and create custom dashboards for various user groups. The reporting function is good as well. I particularly love the gamification features and rewards system. API availability is also great! Whitelabeling is also fantastic.

Cons

There are certain limits to the number of widgets you can use. I really wish we could have more at once.

Reasons for Choosing Docebo LMS

Customization and features were much better, and the price was right.

August 2020

Giorgia from SCM

Company Size: 1,001-5,000 employees

Industry: Machinery

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

August 2020

A usefull tool for learning

We started used Docebo 2 years ago when we open the Accademy in our company and now is a really usefull and fundamental learning tool.

Pros

Docebo is easy to use so every users can easily learn how to enter the platform, start a training and learn something new.

Cons

For us it will be also important the performance modul, but at the moment is not well implemented. But there is a continuous improvement roadmap.

May 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

May 2019

Customer support is essentially non-existent below Enterprise level

Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue. What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting. Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.

Pros

Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.

Cons

Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use. Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum. Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.

September 2020

Elliott from The Virginia Aquarium

Company Size: 51-200 employees

Industry: E-Learning

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

September 2020

Docebo LMS for that clean corporate "Facebook/LinkedIn" aesthetic

It was great. I spoke with a representative to get a price point and she was awesome. She even suggested an LMS that would work better for me. The ability to insert video into the landing page really impressed me too.

Pros

I like that it was SCORM compliant and its validations were spot on for correcting any incorrect information, such as suggesting that I zip the XML Schema Definitions into my root folder.

Cons

We are just starting with LMS, PaaS and SaaS so the minimum user point was a little steep at 300 user when we are not even sure if we can get 50 yet since educators are our primary audience and they have their hands full at the moment.

Reasons for Choosing Docebo LMS

I did not choose it as the minimum user parameter was overkill for my goals.