Cost effective and simple to use vs the competition.

XLIFF translations. Web based creation tools are less developed than Articulate - but that does depend on you need and use case.

I have built a very successful business developing and marketing online prep courses for helping people pass vocational exams, like entry-level law enforcement or certification, etc. My tutorials and practice quizzes are packaged into over 40 different products. Over 10,000 users have benefited from these courses. My business has earned over 600 5-star reviews on ShopperApproved during the past 12 months. Customer support is one of the best I have experienced in many years of software use. Customer support issues come up when Google or Microsoft make changes that iSpring product have to adapt to. Great support personnel - available, smart, friendly, followup, etc.

Ability to prepare and publish great tutorials using PowerPoint as the basis is terrific. User interface is intuitive and comprehensive. Results are high quality and attractive. Quiz development and deployment is also very easy and comprehensive. The wide range of interactive questions that can be achieved is impressive. Quizzes are attractive in appearance and offer great options for how they perform. Output of both quizzes and tutorials are excellent for both desktop and mobile devices across both Android and Apple devices.

I now have a library of over 100 quizzes and tutorials. There is no easy ability to Search for a text string in these source files if I need to repair an error reported to me by my students.

Overall impressed with the product and support.

The customer support - they always respond within a couple of hours with clear step by step instructions and pictures.

Making quick updates / publishing function can be time consuming. Would be good to have a live test mode (to be able to skip slides / work through faster when testing).

Because I cannot get any support from them unless I subscribe to their latest version for nearly the full price of the software, I have to give them one star. No support = no customer service. No customer service = bad policy.

The options offered for engagement and interest level.

If you do not repurchase this software yearly via their maintenance program, you get no support. No chat, no email, no online knowledgebase. I can't even begin to describe how disappointed I am. To me, that is unethical. A company that does not support all versions of its software does not deserve to be in business. I checked my copy of Articulate 360, and they provided support to Articulate 13 released in, you guessed it, 2013. My version of iSpring is less than 2 years old. I'll be converting all of my elearning lessons to Articulate360 BECAUSE of their amazing support.