Jolt

RATING:

4.68

(274)

About Jolt

Jolt is a comprehensive digital operations platform that is available on smartphones and tablets. Jolt helps restaurants, retail, hospitality, and other businesses create accountability, enhance food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Jack In The Box, Weis, Cinemark, and thousands of other global brands. Jolt is built to help businesses who employ deskless workers. This includes businesses like restaurants, theme parks, hotels, zoos & aquariums, car washes, doctor's offices, retail stores, and more.
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Jolt Reviews

Overall Rating

4.68

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jolt

1 - 5 of 235 Reviews

User Profile

Aaron

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Jolt transforms our workforce into an efficient well-oiled, agile machine

Massive operational efficiency.

PROS

Jolt has given us visibility into our day-to-day operations. It allows us to see where we exceed and where we fall short. Jolt provides the mechanism for operational efficiencies which can't be achieved with paper checklists. We love that we can organize every day in advance and ensure we're in compliance with food safety practices using checklists, food labels, and temperature probes. Jolt is our future manual for franchisees to perform their day-to-day operations.

CONS

Bluetooth label printers don't always connect but this is more of a hardware issue than Jolt's issue.

Ramy

Restaurants, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Solid LMS

I've used Jolt over 2 companies, and it is far superior to some of the other systems that have a huge start up cost

PROS

Easy to build and use. Vey short learning curve. Highly effective. Eliminates the need for paper!

CONS

UI not as inviting as some other systems

Reason for choosing Jolt

Ease of use and start up

Reasons for switching to Jolt

Playerlync was too hard to use and very limited

Sarfaraz

Verified reviewer

E-Learning, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Streamline Your Workflows and Boost Productivity

Overall, using Jolt can be a positive experience for businesses looking to streamline their work processes and boost productivity. The platform's easy-to-use interface, improved collaboration and communication features, and customizable templates can help teams save time and achieve better results. However, like any technology solution, Jolt may have a learning curve for some users and may not be suitable for businesses with complex or specialized project management needs. Before investing in Jolt, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific requirements and expectations.

PROS

Jolt offers several benefits to businesses looking to streamline their work processes and boost productivity. Some of the key advantages of using Jolt include: Easy to use and intuitive interfaceImproved collaboration and communication between team membersReal-time tracking and reporting of tasks and projectsCustomizable templates and integrations with popular toolsEnhanced visibility into team performance and progress.By simplifying workflows and improving collaboration and communication, Jolt helps teams achieve better results in less time. Whether you're looking to manage small projects or large-scale initiatives, Jolt is a versatile and powerful solution that can help you meet your goals.

CONS

One potential drawback is that it may have a learning curve for users unfamiliar with project management tools. Additionally, the platform's features and capabilities may be limited for businesses with highly complex or specialized project management needs. Finally, some users may find the cost of Jolt to be a concern, especially for smaller or cost-conscious organizations. Before making a decision on whether Jolt is the right solution for your business, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific needs and requirements.

Vendor Response

Thank you for taking the time to review Jolt, Sarfaraz! We appreciate your honest feedback and are glad to hear that you find Jolt to be an easy to use and intuitive solution. We understand that it may take some time for teams to get used to any new system, but we are committed to making that process as seamless as possible, and confident that once they do, Jolt will help them achieve better results every time.

Replied February 2023

Claudia

Sports, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

A great resource for achieving your business goals.

Jolt makes it easy to create and manage tasks. The customer support is also very helpful and responsive, always answering any questions I have in a timely manner. I love the ability to assign tasks and set deadlines to team members, which makes for a much more organized workflow. I like that it allows Jolt to track progress and communicate with other members of the team. All in all, Jolt has been a great tool for managing projects and tasks.

PROS

Jolt is the perfect software for businesses that want to increase the efficiency of their operations. It provides a comprehensive suite of features that enable businesses to streamline their workflows, track data, and analyze performance. The software can be used to manage employee performance, track project progress, and automate processes. Additionally, it offers customizable reporting, analytics, and insights to help businesses make informed decisions. Jolt is easy to use, secure, and reliable, making it the perfect choice for businesses that want to take their operations to the next level.

CONS

It's a tedious process as software can be difficult to learn and require a significant amount of time and effort to become proficient.

Vendor Response

Thank you so much for your review, Claudia! We strive to make our software as easy as possible for our customers to use. We are very happy that you have found success with Jolt and we look forward to continuing to help you and your business reach your goals.

Replied January 2023

Traci

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2019

Pretty good for the cost.

Overall, I am happy with the experience. There are some options that I would like to have added, but it is saving me some time.

PROS

The cost and the function that allows team members to edit their own punches. Huge time saver for me.

CONS

I would like to see integration of Paid Time Off / Vacation hours. We have a set schedule in our clinic, so the scheduling function is a little cumbersome. I understand this approach for restaurants or other types of businesses, but the ability to track / enter Paid time off would be very helpful. I also would like the report option to be different. I would like a report that gave daily, weekly and pay period totals per employee. I have to manually adjust the excel sheet to figure overtime hours.

Reasons for switching to Jolt

We had PayClock, but not the online version. It was connected to our local server. We did not want to spend the money per employee to move to the cloud version one our version was outdated.

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