Looop Software

4.90 / 5 (51)

About Looop


Looop is a cloud-based learning platform that enables businesses to deliver targeted employee training.

Users can create and share content, generate performance reports and customize resources for learners depending on their roles and responsibilities.

The built-in web-based content editor enables users to drag and drop text, images, videos, links and more into training content. The content can then be published and shared at any time, and users can provide real-time feedback through the system.

Users can send out training information to groups or individuals via email or push notifications.

Feedback can be collected via comments to see what is or isn’t working. Performance reports can be generated for groups as well as individuals or pieces of content.

With the help of Looop, organizations can connect with their teams by scheduling meetings and managing face-to-face events. The system features automated meeting invitations and RSVP tracking.



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Supported Operating System(s):

Web browser (OS agnostic)

51 Reviews of Looop

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(46)

4 stars

(5)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 51 reviews

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December 2017

Adam from ASOS

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Our ASOSers want answers to their questions instantly and Looop helps us help them do that!

Pros

As a fast-paced, dynamic and customer centric business, it's important to us that the tools we use for our people reflect ASOS, luckily for us Looop does exactly that, which is why it's been our flagship learning platform for the last two years. In my experience I've never encountered a product that is so in tune with today's learner and I'm continually impressed with Looop's desire to be completely different from anything on the market. A recent survey showed us that our people want content at the point of need and available where ever they are (mobile, desk etc.). Looop delivers this for us in style through its slick UX and mobile first design. Our people feel comfortable using it because it feels familiar like a website they would use in their day to day live, it's frictionless and easy to use - not like some stuffy LMS that makes it hard for people to find and access anything. Another plus point for Looop and one that shouldn't be underestimated is how on brand we can make it look and for a fashion brand, this is crucial. Once again with the slick looking interface, flexible customisations and visually enticing layout, Looop looks the business (our business!).

Cons

The events section needs to improve before we start to use it more frequently- however I know further advancements are in the pipeline.

November 2017

Amanda from Bibendum PLB Group

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Looks great, easy to use, support is fantastic

We're using Looop as part of our blended approach to training - upskilling both our colleagues and our customers with bespoke online and in-person learning experiences. It's important to us that we create solutions that reflect the needs of every learner group. The ease of creating content means that we aren't restrained by a one size fits all model. Every customer or department can have content tailored to their needs. The way Looop is structured means learners can access the resources they need when they need them. This helps us to prep people before workshops and to provide valuable resources afterwards to cement learning and provide immediate answers back in the workplace. We can continue to support learning in a way that we have not been able to do before.

Pros

The support and guidance from Looop has been fantastic. Their approach and techniques for writing simple and genuinely learner-focused content have been inspirational. Looop have guided us on a journey taking material and experience from face to face training to create simple yet effective content that works brilliantly online. The platform is really straightforward and easy to use so once you have content written and images/vids made you can have it uploaded for users to access in no time at all.

Our audience are mostly accessing learning on the go so the app was a really important feature for us. It looks smart and is easy to use.

October 2016

Thomas from Sanoma

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Best method for us to distribute our online learning to employees

About one year ago our company was using more than 5 different learning platforms to distribute trainings to the 6500+ employees. My task was to simplify this and find a platform flexible enough for us to use for all our online learning needs. I did a long audit of many different platforms available. I ended up shortlisting 3 platforms which were all equally good except Looop was better. We ended up selecting Looop because they understand where the future of learning is going, great value for money and the team is great to work with. Nice guys and working really hard to make it happen. We have now shut all our other learning platforms down and are focusing all our energy to integrate the trainings into Looop. These trainings include; Digital capabilities, Management trainings, Sales trainings, Compliance elearnings, Performance management, Customer service onboarding... the list goes on. Our employee's really like the way it works as it's easy. So far so good one year down the road. We're looking forward to seeing how they develop!

Pros

Easy to use
Future potential
Analytics
Simple design

Cons

Search

January 2017

Rowena from MyKindaFuture

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

This Is Learning Technology That Really Delivers

We've been working with Looop for more than a year and our clients love it! We service some large companies with our training and expertise and Looop has given us the perfect digital learning experience to do this successfully. The team at Looop have helped us to understand what great resources should look like and that's helped us gain incredible levels of engagement. The mobile app experience 'wows' our learners and is easily the best mobile learning app I've seen. The fact that we can now create digital learning in a few minutes and get it out to learners immediately means that we have been addressing learning needs in real-time without the need for lengthy design or the need for classroom training. I can't recommend Looop enough as it has changed the game for us and our clients.

Pros

It's elegant, intuitive and very easy to use.
Our learners love it and ask for more.
The Looop team are amazing to deal with. They really get learning and what works in terms of digital resources.

Cons

Nothing. We've submitted ideas for improvement to the platform and the team at Looop always listen and accommodate our suggestions.
They are also advancing the platform to improve engagement and usability so we know it's all in hand.

December 2017

Joanna from Let's Talk Talent

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2017

I have worked with LOOOP for the last 18 months and have had a great experience

Pros

It is easy to use, very intuitive as as an admin and as a user.

Loading content is super quick and the functionality has improved every month.

The variety of content from links, video, quizzes gives the option to create resources that are timely and useful for learners

I like the push functionality of the system which enables you to create appointments to view for learners

I like the events functionality so you can create a blended approach

Cons

The analytics need to be deeper but the team are working on this so am comfortable that is in train.

The video compresses so sometimes can be glitchy when uploading

I would like the events functionality to enable admins to download lists of attendees

December 2017

Aisling from ASOS.com

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Great personal experience

This has allowed us to truly shift the learning culture in our organisation to a resource first approach. The team at Looop are so supportive and work really closely with us to make sure our learning has a great impact.

Pros

Looop has been a great platform for us- there are lots of reasons for this, but one of the strongest is around ease of use. It is so intuitive and in an incredibly short time we can get people up and running using Looop. It helps us to bring learning to our people really quickly, exactly when they need it.

March 2018

Julia from Bibendum Wine

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

This platform has been fantastic for meeting our needs

Off the back of using Looop we have found a home for all of our content, which is accessible to our users and can be accessed on the go. A perfect solution for what we need, and it helps that the support team are always quick to respond and implement changes

Pros

It's hugely user-friendly, it is easy to create and amend content. Navigation is easy, and the content is displayed in a very clean manner. The support team are really helpful, and they run the software dynamically, making adjustments to your needs which is great for us

Cons

For our needs it would be great if we had the functionality to input text boxes for our users to write in, which we could then download, and also host PDF documents

February 2017

Liza from Mah Sing Group Berhad

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2017

Easy to use!

I came across looop when we were searching for an e learning platform that was user friendly and not too 'clunkly'. To my surprise when I tested it out I found that it was a surprisingly easy tool to use to build resources as well as to keep track of users accessing the material. Because it is also mobile based it will make reaching new audiences a lot easier and take away the mentality of classroom learning when it comes to training. Getting employees to understand that learning comes in many shapes and forms (quizes, videos, polls etc.) helps to create better engagement with the material - and the ease of access creates more opportunities for all to learn at their own pace and most importantly, at their own time. Looking forward to achieving exciting things with looop!

Pros

User friendly for both the administrator in building resources and for the user to access resources.

Cons

Some tweaks could be made to allow more edits to what is seen, i.e. editing what is seen on the landing page, editing of cover photo for each resource etc. But I am told that these improvements will be made in the coming versions.

February 2017

Jeremy from Hudson Global Resources

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

LMS is dead - this is the future of online learning

This review will come as a surprise as we don't currently use the product, but man I wish we did! (Legacy system is the reason for this) I was introduced to the guys at Looop through mutual peers at a CIPD conference and embarked on a trial with them. Not only will they help you understand the new world of 'Resource first' learning, but also guide you through your very first project. Getting it right the first time is very important to them. After that it's plain sailing. The premise that learners drive what is important and useful is the linchpin of the platform. This not only drives massive engagement but enables the learner to obtain the information they really need while in the workflow. The technology is so easy to use, any one of your subject matter experts can contribute content, all the while seamlessly responding to your device of choice - mobile, tablet, laptop or desktop. The look and feel as well as the UX experience is current and fresh. It uses all the mediums of delivery that we as human beings are engaging with at the moment - short blog type descriptions, quick videos, one page resources, infographics and images. Not to mention that to compile and curate this information is effortless. If you're thinking of an online solution , don't waste your time on expensive complex LMS systems, it's simply not worth it. The power of this solution is severely misrepresented by the price - you wont find a better bang for your buck. Good team Great product Excellent results

Pros

Great customer support, ease of use, and a new current approach to online learning

Cons

None

October 2017

Jodie from MSMG

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

Making learning truly relevant for users

I have control over what happens when and i dont have to buy in to boring vanilla / off the shelf packages

Pros

It's not an LMS! You need to think a little differently when you are about to use Looop but it will be worth it... I can create content that is bespoke for my learners in an instant; i can then push it to them, get their ratings and start an online conversation. What's not to like?

Cons

The features are constantly being updated... a few tweaks such as being able to download lists of people that are attending events would make life a lot easier

November 2018

Jennifer from Oliver Bonas

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Simple to use, intuitive and looks good!

So far, the team have been friendly and 'on brand' in terms of the kind of people we like to work with at OB e.g. real, approachable and honest. The costing has all been accurate and fair which has made it a breeze when getting sign off from those who hold the purse strings! Everyone who has used it so far has found the platform easy to access and navigate and the stores in particular love having regular content to sent to their mobiles.

Pros

As a growing brand who designs all their own content in house, Looop is the perfect (affordable) platform for us to move some of our training content online. The team are super helpful - replying to any queries we have sometimes within the the hour and always able to resolve any issues we may be having using the platform.

Cons

We are yet to have any issues at all using Looop.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

The Looop platform has shown me the future of elearning. We use for our inductions and planning on

We brought Looop in to help us with our inductions of new staff. The new staff will use Looop right at the beginning of joining our company to ensure they settle into the business quickly. As it's been a success we are planing on using Looop for more initiatives. We want to say thanks to the Looop team, especially Rep for helping us lots!

Pros

The new campaigns feature!!! Everything is automated AND personalised at the same time, so I can get on with my day to day job.

Cons

I have been using it for a a year or so now and cannot think of anything.

March 2018

Merregan from MoneySuperMarket.com

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Amazing, its really easy to use and create our own content - the team at Looop are really helpful.

We can distribute our own content to all colleagues really easily and then track the engagement with really great analytic tools.

Pros

I like how easy it is to create our own content that's unique to our company and then distribute it to all colleagues. We also really love the analytic tools that allow us to track engagement.

Cons

The homepage could use some work to look more appealing and could maybe do something to make it more obvious what resources are in each work space.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Helping my company to ensure new managers succeed

We use Looop to ensure our new managers succeed in their role. It can be daunting to become a new manager but Looop helps our new managers to feel confident.

Pros

The platform is so easy to use and navigate. It is also really colourful and pleasing to the eye which makes the experience enjoyable.

Cons

I cannot think of anything I dislike about the platform, it’s very easy to use and that’s perfect for me, especially as I am not the best at using computers!

March 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Looop is user - friendly for those both receiving and creating content.

Looop is still developing and therefore does 'break' on a fairly regular basis. The team are always quick to rectify the situation however, if one of users can't log on in their first attempt often they won't bother again.

Pros

It allows others in the business to create their own content, utilising knowledge experts and encouraging peer-to-peer learning.
In a busy work environment where people don't necessarily have the time to participate in off-the-job training, Looop provides a quick & simple way to share knowledge and engage people in learning and development

February 2017

Jen from Discovery Communications

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

Mobile-friendly, modern and completely customisable learning app!

Really easy way of creating bite-sized learning in an engaging format that's mobile-friendly. We've had great feedback from our learners, who find Looop much more intuitive to use and a lot less corporate in style than an LMS. The guys at Looop are constantly involving it and incorporating user feedback so I think we'll see the features & functionality get even better. Occasionally we've had a few bugs but the tech guys have resolved them pretty quickly too.

November 2017

Soraia from Discovery Networks International

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Mobile friendly, clean, sleek and easy to use - what more could you want?

Pros

It's been a pleasure working with Looop to curate engaging learning resources for our employees, who have given us great feedback on the look, feel and nature of the content. The guys at Looop have worked hand in hand with us and consistently listened to our feedback to continue evolving the tool, and offer much more than just a social learning platform. They consult with us on a regular basis with research they're doing, what they're seeing in the market and some great tips - it's a very refreshing and collaborative approach!

Cons

Occasionally we get bugs, but anytime there's an issue we get a very quick response (in less than 1 hour) from the team to resolve.

February 2017

Cesaltina from Edwardian Hotels

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

An easy system to create training resources

In less than a year, we've been able to create over 100 resources that our housekeeping staff use to help them do their job. When we started there was only 2 of us creating content. Now we've trained `super-users' at each site so that they can add, edit, and change content. We now have a minimum of 12 people adding content. Love the platform, very easy to use and staff like the modern design of it too.

Pros

Looop has supported and helped us rejuvenate our learning and development, especially for housekeeping because it's kind of one of the departments that often gets forgotten about. Looop has made our employees feel invested in, which in turn has inspired another level of employee engagement.

December 2017

Angela from Sky

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

A great tool that has truly transformed the way we connect with over 2500 managers.

Pros

Our customers love it, it's so easy for them to use. It's also so quick and easy for us to use. The Looop team are always there to help with any questions. Looop has made it easy for us to reach our customers when and where they need help.

November 2018

Amy from Ascential

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great experience with Looop

Pros

Simple, intuitive platform which is great to share learning materials with employees based in different countries, giving them access to content as and when they need it to enable them to do their jobs better.

Cons

Minor usability issues. However, the LOOOP team listen to feedback carefully and are always updating and improving their platform based on our feedback. Great service.