--- title: "Trakstar Learn Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Trakstar Learn. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Trakstar Learn is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/lms/mindflash-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Training Software](https://www.softwareadvice.com/lms/online-training-comparison/) / [Trakstar Learn](https://www.softwareadvice.com/lms/mindflash-profile/) / Trakstar Learn Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/mindflash-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/mindflash-profile/alternatives/) # Trakstar Learn User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 107 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.4/5 - Value for money: 4.1/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 51 reviews (48%) - 4 stars: 41 reviews (38%) - 3 stars: 9 reviews (8%) - 2 stars: 3 reviews (3%) - 1 star: 3 reviews (3%) ### Most mentioned pros - Trakstar offers a powerful and user friendly LMS with excellent course tracking and reporting features. - Trakstar Learn has proficiency in knowledge sharing and it resolves all the career development choices. - Trakstar Learn is profound in allowing companies attain a friendly training option ### Most mentioned cons - Horrible culture in that firm When asking for assistance, we got the corporate run around followed by incorrect email addresses We are still owed significant amount of money Beware of this firm - The system does not even come close to what our expectations were and the sales pitch was evasive as was the instructions at articulating for which training types they were applicable to. - Every problem was with their support and customer service ## Trakstar Learn customer reviews Showing reviews 1-25 of 107 (page 1). ### Mind Flash - Overall rating: 3/5 - Reviewer: Brittany H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I like that this product offers all training modules for new employees and current employees, which has been a huge help and leading success tool in making sure everyone is up to date with trainings and it is self conduct, so it allows staff to get this done in a timely manner and on their time as well. I also like that we have been able to add all training Videos and modules in this product #### Cons Sometimes the searching for a video or module can be frustrating if you dont type in correctly --- ### Trakstar Learn for Excellence Training - Overall rating: 5/5 - Reviewer: Zayna S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Trakstar Learn has proficiency in knowledge sharing and it resolves all the career development choices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Trakstar Learn speeds the process of knowledge acquisition for businesses. #### Cons Trakstar Learn has no online assessment guides. #### Reasons for switching to Trakstar Learn The learning curve for the tool is something incredible. --- ### Do not consider Trakstar Learn or Mindflash as your training platform if you need to track hours - Overall rating: 1/5 - Reviewer: Debbie O. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Horrible, waste of time and effort. Frustrating and disappointing. Waste of money. I can track trainings with more accuracy using Classmarker which is less than $50.00 month for the volume of monthly trainings we provide and require evidence of training hours. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing now, but I initially thought the staff were pleasant, support and instructions would be clear and accurate. I thought the product would be an asset to our record keeping system but it does not have the capacity to do so. Being misinformed makes me frustrated. #### Cons The system does not even come close to what our expectations were and the sales pitch was evasive as was the instructions at articulating for which training types they were applicable to. --- ### Trakstar Learn for Excellence - Overall rating: 5/5 - Reviewer: Chantal G. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Trakstar Learn is profound in allowing companies attain a friendly training option #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The process of learning is fully supported by Trakstar Learn #### Cons Trakstar Learn lacks adequate online learning materials #### Reasons for switching to Trakstar Learn The speed in offering online training make the tool reliable. --- ### Great LMS and Customer Support - Overall rating: 5/5 - Reviewer: Ken T. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used unspecified for less than 2 years - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered We've been using Mindflash for over a year now and their product and support is top-notch. Improvements are made seamlessly and when there is a problem, customer support is prompt in responding. The interface is easy to use and intuitive. We've been able to launch and grow our eLearning product over the past year with ease and our customers are happy with the functionality and ability to access our courses from anywhere. I'm looking for more improvement on the reporting side and managing users is getting better. I like the ability to create a quiz and an evaluation within the product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 #### Pros Ease of use. Great Customer Support. Intuitive for users. Easy to create a course, series and catalog as well as upload content. Great flexibility and choice when it comes to creating a quiz and an evaluation. I like that you can integrate with Shopify for monetizing class offerings. #### Cons Advanced reports could be better. I would like to see more ability and ease of creating customer fields. Would like to see a live environment to produce and conduct virtual learning. --- ### Mindflash LMS - Overall rating: 4/5 - Reviewer: Jason B. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used unspecified for less than 12 months - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered Our business relies on a national network of damage appraisers. Remote training is difficult and costly at times, therefore we were needing a way to successfully train close to 1000 people at the same time, spread across the entire U.S. Mindflash has given us the flexibility to train them all without pulling them off the road during the day for live webinars. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 #### Pros Mindflash helps to keep the training more focused. With the ability to assign training to individuals, or entire regions with a few clicks of a mouse is great. The Mindflash reporting capabilities are very good and easy to use. #### Cons The tiered pricing structure is frustrating at times. We sometimes need to add more users, but we don't need more features. We end up paying for additional features that we never use. If we need to add one more person above our current tier limit, we have to go to a completely new level and price structure rather than just pay to add a user. --- ### Easy to use, but won't take you far - Overall rating: 4/5 - Reviewer: Rimoun O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I liked how easy it is to use Mindflash, however I found it to be very basic and at the time we used it, it was flash based and required you downloading an app for mobile use. --- ### Excellent Experience!! - Overall rating: 5/5 - Reviewer: Susan W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used unspecified for less than 6 months - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered A few months back, members of my management came to me with a need to get a customer facing training site up and running really fast. They wanted it to be VERY professional looking and easy to use. I did some Google-ing and found Mindflash and a few of their competitors. After analyzing all, I settled on Mindflash. We contacted them and received a demo and fast forward 45 days later and the site was up and running. (The length of time to implement was not Mindflash related; it was the humans who had to write the content!) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Our authors are savvy in the use of Microsoft PowerPoint and with barely an hour's training they were up and running assembling their courses. Our assigned sales/technical contact was (& continues to be) extremely responsive. Our customers have found the offerings to be VERY easy to use and impressive to boot. They love being able to access Mindflash content on mobile devices as well. #### Cons I am sitting here trying to think of a negative and I cannot. Working with the Mindflash team and feedback from our users has been a great experience. --- ### Whiplash - Overall rating: 5/5 - Reviewer: Tom E. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used unspecified for less than 2 years - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered The Mindflash platform has served it's purpose quite well, and for the value, it's superb. Although we have not used Mindflash to create Learning & Training Courses, it's built-in tools will get you up and running quickly. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros Simple to use, with a little background. Handles the load, lots of courses "up there", lots of uses accessing. #### Cons None, we are happy campers. --- ### Mindflash is an easy to use robust LMS - Overall rating: 5/5 - Reviewer: Benjamin R. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 5001-10000 employees - Product usage: Used unspecified for less than 12 months - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered I have used Mindflash for my organization for sales training. It has been easy to use on the admin side as well as the end user side . It allows me to reach our reps and keep them up to date as well as our customers for additional information for their sales people. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Web based - allows anyone with a solid internet connection to do training remotely. Compatible with Scorm 1.2 Voice-over capabilities Reporting #### Cons If the end user connection is slow they might have a lack luster experience --- ### Great to get you started. - Overall rating: 5/5 - Reviewer: Zarella S. - Verified reviewer: Yes - Industry: Warehousing - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use to have Safety training DVDs floating around our multiple warehouses increasing the likelihood that they will get lost or broken, but MindFlash help us solve that issue with this web-based training platform. No need for outdated DVDs floating around anymore! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros If you are looking to rid yourself of paper rosters and manual entry of training records via a useful video training tool, MindFlash will work for you. #### Cons Once you begin growing, this may not be a great software to use since training hundreds of employees every month on one computer may result more time consuming. --- ### Mindflash Feedback 2017 - Overall rating: 4/5 - Reviewer: Karen G. - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it is a great software, however, for training I am still looking for some added features: i.e. archived scoring, capturing training that has been completed pre-mindflash into the system etc.. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Competency questions and the answer review. Trainees can view the correct answers. The use of different applications such as PP, Excel, Word, video #### Cons I would like archived scoring to show if trainees improved. Add quizzes for live training and a complete functions. --- ### Mind flash Review as a Tech Trainer for Eastlink Cable systems - Overall rating: 5/5 - Reviewer: Grant H. - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered Great online teaching tool, as a trainer for a company that is responsible for training over 700 technicians. When you consider that my tech's are spread out over the entire country (Canada) that is lot of territory to cover. Our training team is small so geographically speaking Mind flash gives us the tool to quickly send out training in a heartbeat. In addition we the tracking and reporting is great. Thanks Grant #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use #### Cons PDF down load of trainee doesn't include all info however excel does --- ### Reaching out to staff across two continents - Overall rating: 4/5 - Reviewer: Rob K. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mindflash has allowed us to increase our training 'reach', firstly across multiple locations in South Africa and now also into our business interests in the UK as well. We plan to extend this further into mainland Europe in the future. Online training in our industry has been revolutionized by our bespoke learning content. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use without the need for specialised software and additional downloads. We can work from existing materials authored in everyday Office software. #### Cons Nothing to dislike. Challenges we initially anticipated have not materialised. --- ### Easy to use for both admins and users - Overall rating: 5/5 - Reviewer: Matt G. - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been a user for over a year now, and the ease of use is a huge reason why we purchased the service and also expanded. We started with the idea that we would only use Mindflash for the 25 agents in our call center, however we now use it for our home office of 200 people, and also use it with our corporate office which does training for another 250 people. It's been a great value and I would recommend it to anybody needing an LMS system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, ability to track and segment, types of questions available. #### Cons Nothing glaring --- ### Mindflash fits our needs for issuing and tracking training within the organization. - Overall rating: 4/5 - Reviewer: Connie Q. - Product usage: Used daily for less than 12 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Accessible on the cloud on both computer and mobile device. Easy to set up new users. Cost effective for small organizations like ours. Ability to maintain training results and obtain certificates for records for auditing. Accepts all file types that we use - PDF, PPT, DOC, etc. #### Cons Not the most intuitive the first time around creating a course or inviting new trainees. Too many email notifications. Some functions are still very manual, including reporting. --- ### One word - wow! - Overall rating: 5/5 - Reviewer: Michelle W. - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered We've been using this for a year to track certification training. Mindflash has helped to make our employees' lives easier because the training is available in one place and can be access anytime, any where they have Internet connectivity and from any device. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use for both the trainees, trainers and admins. #### Cons Re-certification is still missing. --- ### Mindflash is very versatile - Overall rating: 5/5 - Reviewer: Mike D. - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Quality product overall. I would recommend it to a friend. The cost for us is beyond what we can afford. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ability to integrate or embed multimedia into courses. The reporting is very thorough. Certificate customization is useful. #### Cons No spell check in the quiz development section, inability to send emails to a group of learners. Payment integration technology is not the best --- ### Mindflash, a great entry- to mid-level LMS solution. - Overall rating: 4/5 - Reviewer: Dannette F. - Product usage: Used unspecified for unspecified - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered A learning management system (LMS) must address the needs of the ultimate end user, our internal and external customers. The LMS selected must have key features that allow users to be actively involved in their training. In the search to determine and compare key benefits and features, we identified industry-leading SaaS LMS providers, and participated in live demos and system trials to create our key features list. This list was used to compare the providers and determine our top three on our short list of providers. Our exclusive goal was finding an easy to use and flexible solution that contained most of the key features on our list. At a minimum, the LMS should have all the necessary on-line course tools for assessment, communication (tracking and reporting) collaboration, and the creation and management of on-line learning courses and program tracks. We completed a feature list comparison and found that Mindflash is our optimal solution provider. Mindflash met the majority of our feature requirements in side by side comparisons. We're thrilled to partner with Mindflash! #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### What an excellent solution for training for our staff. - Overall rating: 5/5 - Reviewer: Roman B. - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered We implemented a series of training for our HIV/AIDS case managers, about 130 folks, and have standardized training and are able to track it all so smoothly. All the hiccups we had were user errors and we were able to resolve those quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Saves tons of money by not having to have so many in person training sessions. Navigation and set up could not be easier. Very flexible. The youtube videos and support are great. #### Cons Takes a while for non tech savvy folks to get the hang of. --- ### Excellent Tool! - Overall rating: 5/5 - Reviewer: Tyler A. - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mindflash is incredible. Honestly, we've used other platforms in the past that were good. But, Mindflash takes the cake. Everything from the simplistic user interface, the real time reporting capabilities, the ability to customize and automate certificates for users (saves a ton of manual labor), and the training tool / arranger / compiler...whatever you want to call it - it's incredible. This is an all in one training system that certainly meets our needs and I am confident it will meet yours. Test it using the free trial period - it will put a smile on your face! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple, great options, great reporting. #### Cons Been using for 3 months and just keeps getting better as I learn more. --- ### Keeping things simple - Overall rating: 5/5 - Reviewer: Misha M. - Product usage: Used unspecified for unspecified - Reviewed: October 2014 - Review source details: This review was submitted organically. No incentive was offered I love Mindflash for any department that needs to build quick training programs with few resources. Mindflash is ideal for any company that doesn't have extensive learning and development resources. My instructional designer on my last team didn't like Mindflash because there were a number of things that could not be done using the platform. For me, the pros outweighed the cons. I tend to join companies where my org runs very lean, with a product line that has a weekly release cycle, and heavily relies on subject matter experts. With this tool, all of my SMES can become e-learning authors, I can prevent my materials from being out of date, and at a cost that I feel is very reasonable. There are some bells and whistles that some of the larger tools have that I would love to have, but I'll choose a lean, uncomplicated tool that just works any day over bells & whistles. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Great LMS System - Overall rating: 5/5 - Reviewer: Jennifer S. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Awesome features, progress charts, voice-over options, dynamic quiz options, variety of formatting options for different training styles and modules. #### Cons This system doesn't currently sync with our HRIS system (Paylocity) but the features are worth it for the ease of use and customization. --- ### With Mindflash you can put your training online in a flash - Overall rating: 5/5 - Reviewer: Karl P. - Product usage: Used unspecified for unspecified - Reviewed: August 2015 - Review source details: This review was submitted organically. No incentive was offered Pros: You can try before you buy. Any data you create during your trial can be included in your production environment. The interface is clean and uncomplicated. No extraneous bells and whistles. It is compatible with SCORM producing software such as Captivate. Easy to administer. Easy on the budget. The ROI is amazing. There's an app for that! Built in tutorials. Friendly and prompt customer service. They listen to your suggestions and try to incorporate them. Cons: Adding voice overs to a slide has to be done in a perfect take. Might not integrate with your existing HRMS. It might not handle PowerPoint animations well. You can't re-order slides within a presentation once they're uploaded. No scheduling capability. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Everything we were looking for - Overall rating: 5/5 - Reviewer: Rick V. - Product usage: Used unspecified for unspecified - Reviewed: October 2014 - Review source details: This review was submitted organically. No incentive was offered The Hearth, Patio & Barbecue Education Foundation was looking for a new service provider as we transitioned from teaching live online classes to recorded OnDemand sessions. The Mindflash staff was great to work with from day one. The system is easy to use for both administrators and trainees. I've found them to be very responsive to questions and always looking for ways to improve the program. We have not experienced any reliability issues or down time. We currently have over 200 classes in the system. It is worth every dime we spend on it. We made the transition in the spring of 2013 and have never looked back. I am an avid fan. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 ## More reviews [Next reviews](https://www.softwareadvice.com/lms/mindflash-profile/reviews/?page=2) --- Trakstar Learn Reviews, Pros and Cons - 2026 Software Advice