We love the access to diverse e-learnings, the continuous upgrades like smart lists, and the amazing customer engagement support team. OpenSesame continues to step up its game.

Well they have a great variety of courses we are always hoping for more, especially in our global company languages (we have over a dozen languages).

Open Sesame is our main partner in sourcing self-paced content for our learners. Their teams are uber-responsive, and are a joy to work with.

First, the enormous variety of courses available makes Open Sesame indispensable for our organizational training needs. Next, since we a re a multi-national company, we need to have training in a variety of languages. Third, the availability of compliance related courses really helps to increase the value of our Plus subscription. Last, the Curation Team at Open Sesame is a huge value-add. the yare quick, professional and reliable.

Occasionally, courses are obsoleted or made inactive and we do not receive advance notice of these , outside of PPU courses.

We were implementing an LMS and wanted pre packaged content available for deployment in order to give learners a starting point for development while we design our learning programs. There was a lot of effort required to review content. Customer service during implementation was not ideal because we had to go through LMS vendor and then often repeat to OS. There’s wasn’t enough collaboration between the companies so we felt we were initiating conversations most of time. The follow up from OS was not great at all, long delays in getting responses. Content needs to be vetted better. More does not mean better. In the end, we were able to offer content for learning and we are continuing to review and iterate our program.

There are a variety of topics in the library in which the company can choose for learning. There was a pre built integration with LMS which made the integration quicker. That doesn’t suggest the integration process was effective. It was however relatively quick in that it did not require any overnight production runs to see changes between. Content updates could be manually pushed into LMS and they appeared almost immediately.

The quality of some videos are not as you would expect, some have heavy animation so it comes across cartoonish and takes away from the concept. There was no easy way to catalog content into customer categories. And no categorization by content type. There was no easy way to review the content. The review process requires you to launch over 20,000 content assets to preview one by one for appropriateness for your company. Not all publishers are created equal. Of the 20000+ content available there was quite a bit related to leisure topic areas very professional. Content include mostly videos versus elearning courses that actually have assessments and completion metrics. Filtering functionality was not as accurate as expected, especially when filtering by language origin. The LMS integration connector synch process was clunky due to the multiple steps that had to be taken. Customer has to initiate the synch manually versus it being an automated process. Limited reporting capabilities.

I had to start from scratch with a new LMS, content provider and new Performance Management concept. Open sesame curated the content with me and had a cool survey I took prior to the start so we could customize content for my company and our culture. We were able to do this and launch within 3 months encompassing several different divisions with many needs.

IT is the customer service element and the outstanding service, support, idea exchange and open door to all of the talent at OpenSesame. The programs and support materials are awesome but the soft services they provide make them our vendor of choice. I recently was challenged to do an RFP to see what was new and cool out there. And I was again wowed by the quality of the products they offer. We are global and have a need for many languages and OpenSesame's offerings are spot on!

There are no real cons they are so many offerings. My one need is executive book summaries! Hoping they offer something like that in the future.

My overall experience has been amazing. The product has delivered time and time again, our employees have loved the content, and the support has been top notch.

What I love the most about OpenSesame is that they not only have great content to pull from (and plenty of it), but their support team behind the product is amazing. They can help curate content for you, as well as suggest content that works for your needs.

With some languages, there seems to be more limited options. But they are working on growing this all the time.