LendingPad

RATING:

4.4

(133)

About LendingPad

LendingPad is a cloud-based mortgage loan origination system (LOS) that helps businesses streamline and manage loan origination processes and improve customer experience. With specific editions for brokers, lenders, banks, credit unions, and institutions, it aims to improve real-time collaboration on tasks reducing the total cost of operations. Features of LendingPad include inbuilt customer relationship management (CRM) tool, compliance check, document archiving, real-time updates, custom workflows, loan tracking, lead and campaign management and service level agreements. It allows brokers to initiate loan processes from anywhere and add unlimited numbers of users and branches to facilitate the flow and management of leads. Additionally, it lets bankers manage war...

LendingPad Pricing

Brokers: starting at $50/user/month Lenders/banks/credit unions: billed per closed loan Institutions: contact LendingPad for more information on custom pricing plans

Starting price: 

$50.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Loan application
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LendingPad Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for LendingPad

1 - 5 of 133 Reviews

Amir

Real Estate, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2024

LendingPad Review: The Ultimate Cloud Solution for Mortgages

John

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

My experience with Lending Pad

I am very pleased I made the move a couple years ago!

PROS

Lending Pad is very easy to use and manage compared to my prior LOS by Ellie Mae used for too many years. Integration to Lending Pad was not a difficult process. I create custom forms to be efficient and was able to also do this when I transferred to Lending Pad. Also. being able for more than one person to work on a loan file in the office or remotely was a big plus for me!

CONS

An LOS is an evolving program. I do not have complaints and make suggestions as needed.

Reason for choosing LendingPad

I started with The Loan Handler in 1997 that became Elie Mae. After many years, I was more than ready to make a change to my LOS. I considered the Byte product introduced to me at NAMB Vegas, and by "chance" met Wes from Lending Pad at the NAMB booth. Wes gave me a brief demonstration on the spot and was impressed by the easy of use, simplicity, and lower cost. It's been two years and I never looked back!

Reasons for switching to LendingPad

I did not trust my prior LOS, especially in regards to determining cash needed to close. Ellie Mae was too big for a small company like mine. Customer service was difficult and the software was expensive for what I received.

Melinda

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Ease of use

PROS

Easy to make the switch, user friendly. Especially love the live chat!

CONS

Ability to add/select a new AE/rep from wholesale lender.

Aaron

Banking, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2024

coming up short on some key elements

PROS

quick to learn but has some limitations for the reporting

CONS

document management and contact management

Reasons for switching to LendingPad

changed companies and the companies dictates thew LOS system

Sarah

Financial Services, 2-10 employees

Used weekly for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2023

They charge for setup but there is no setup or support and no refunds!

After paying $500 for setup I didn't receive any setup help, there was a terrible onboarding call from a very rude rep and when I tried setting up system by myself I realized so many option items were missing which were promised. I asked them to cancel my service and issue a refund and they closed my account and refused to issue any refund after charging less then a week ago for $592.00 now I have opened a credit card dispute to get my money back but I want anyone deciding not to go with them they are running a scam and you will end up paying for 2 systems!!!

PROS

There is nothing to like about them, their customer service is non-existing, they do not offer trial and once you sing-up you find out there are too many components you were promised and are not provided to you, you try setting up system even though they charge $500 for setup and none of their promise is fulfilled, and they close your account after a week and refuse to issue a refund back... SCAMMER!!!

CONS

They have terrible software and no support or setup which they charge you $500 for, liers!!