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Loan Origination Software

Rapport

Rapport

RATING:

3.3

(3)
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Overview
Reviews

About Rapport

Rapport is a cloud-based loan origination solution that allows financial institutions to expediate the origination process and improve workflow efficiency through automation. From credit decisioning to documentation, Rapport can automate deal flows, reduce financial risks, accelerate applications and enhance customer experience with full data transparency and auditability. Key features include risk-based quoting and decisioning, advanced analytics, dashboard and workflow configuration, customizable partner portals and document management. With Rapport, businesses can create multiple deal workflows to improve the origination process and speed transactions. Businesses are able to utilize these workflows and quickly provide quotes using complex pricing rules created b...

Rapport Pricing

Pricing based on a combination of number of contracts and net asset value.

Starting price: 

$50,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Rapport

Rapport Reviews

Overall Rating

3.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

2.5

Customer Support

3.5

Value for money

3.5

Functionality

2.5

Most Helpful Reviews for Rapport

3 Reviews

Dana

Veterinary, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

Recommended!

We love offering customers options that work for them and our business.

PROS

This has allowed us to offer online scheduling and reminders digital, saving the staff a lot of money.

CONS

Customizing and changing features is not user-friendly.

Karen

Veterinary, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed November 2022

Rapport

I ended up switching to a different program with more up to date features for the same fee

PROS

It was relatively easy to set up, I liked that it integrated with my PMS

CONS

Very old school, hard to navigate. When I did have issues they blamed the PMS company and would pass it off

Eric

Veterinary, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2023

Rapport

It was touted as a superior product and a "must have" with the hospital software we upgraded to. However, the hospital software does many things Rapport does but better. Plus it was supposed to be an upgraded product from the previous version (Vetstreet). I would argue that it is not.

PROS

Text, email, appointment reminders, email campaigns.

CONS

It has a very outdated feel to it. I haven't noticed any updates or improvements in the 2 years of using.

Reason for choosing Rapport

Received a good sales pitch and also was told it would have additional capabilities in the future which have not been recognized to date.

Reasons for switching to Rapport

The integration feature with our new medical software, eVetPractice.