About LoanPro


Loan Pro is a cloud-based loan servicing and management solution designed for companies of all sizes. It offers data management, payment solutions, customer communication and reporting functionalities within a suite.

Loan Pro offers data management features such as live amortization, verification tools and storage. Users can also run queries on data sets to extract and process existing data. The product also allows users to manage different modes of payment such as cash, card and e-check.

Loan Pro allows users to build websites that can accept online loan requests. Users can also include online payment options on their website and pull credit scores from credit bureaus such as Experian, Equifax and TransUnion.

Lean Pro offers open-source SKDs and API, which allows users to integrate with other business solutions such as accounting, CRM and ERP systems.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

12 Reviews of LoanPro

Average User Ratings

Overall

4.92 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(11)

4 stars

(1)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-12 of 12 reviews

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May 2018

Kryspin from QCOMPUTE LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Cloud based Loan Solution,scalable in performance and cost,Turnkey to Full API,Fast Implementation

I was able to plug a solution into a hole for a project where no other solution existed that i could tell of.

Pros

Personally, i'm a full stack developer.
I was searching for a loan servicing package for an loan onboarding and servicing implementation.
Built from ground up on Amazon's cloud, LoanPro is a first-class Platform for Loan Servicing.
It offers:
full API access with all documentation available to evaluate before you even sign.
a wide set of payment processors: ACH, NACHA, credit/debit...
a wide range of optional features to help in onboarding, validation, portfolio mgmt. and reporting.
If you are NOT a developer, they provide great support and Turnkey options to complete your loan onboarding.
If you are uncertain either in needing a turnkey or if you're a developer and need to test they offer a 30 day free trial complete functional.
Launches completely in 30 mins giving you an instance to launch with full api access.
this trial can convert over before the end so that no work is lost in the evaluation.

I was able to create a full api based onboarding and servicing solution in under 100 man hours mixing and matching with other technology providers in cloud based per user/loan cost environment.
Costs are defined in per loan metrics with options for minimal upfront or with a higher upfront and lower per costs.

LoanPro has a first class Loan servicing front end as well as a customer facing portal.
Makes a great choice for a # of use cases in the Loan Provider space.
I would highly recommend it in both Developer and Non Developer scenarios.

February 2018

Tyler from Paradigm Equipment Finance

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

The team has LoanPro has been remarkable to work with.

We had been using excel files and dropbox. This software allows us to bring all of our documentation and portfolio management into one location. It has been easy to set up and with great support from the team at LoanPro. We've been implementing collection letters into the software which will be of great benefit to manage our collection efforts. The reports the software generates of our portfolio has also greatly assisted the accounting department in tracking the performance and revenue. We love this software and the team at LoanPro!

Pros

We've been looking for a software to manage our portfolio for several years and couldn't find anything that would do what we needed and not break the bank. It is reasonably priced and is easy to use. The software is also helping manage our delinquency and collection efforts. Phenomenal product!

Cons

The software is primarily for managing a loan portfolio. Our deals are leases so it has taken some customization, but the team at LoanPro has been able to make the adjustments needed to fit our leases.

February 2017

Don from Razorvision Consulting

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Best LMS for Online Lenders

Our company specializes in building lending solutions for online lenders and over the years we've worked with several different LMS vendors. Loan Pro has the most flexible loan setup options and comprehensive API on the market. It's easy to use, cost effective, and we recommend it to all of our clients.

Pros

Loan Pro is extremely flexible with built in support for many different loan configurations including CSO. The TILA numbers always match APRWIN with is great for audits. Support for event driven business rules and custom fields allow our clients fit the product to their specific business process.

Cons

Loan Pro is limited to the LMS function and does not include loan origination functions like contracts or verifications.

March 2017

Chandan from KlevrLend

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

The Best Servicing Software in the marketplace

LoanPro is by far the best servicing software I have had the pleasure of using. Compared to other servicing systems out there, LoanPro is light years ahead. It is built on modern technology and offers robust capabilities. With their servicing capabilities, business rules and APIs, it is extremely flexible and extensible. Their support is absolutely fantastic. They really take their time to listen to and understand the needs of their customers and help find the right solutions. They answered endless questions while we were making our decision, and supported us every step of the way during implementation (At a small-dollar consumer finance lender). Highly recommend it!

Pros

Ease of use, Flexible, Reliable, Accurate, Consistent, Highly configurable, Rich set of features and APIs - they GET Servicing and do it better than anyone else.

Cons

None

May 2019

Evan from Octane Lending

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

LoanPro Review

Pros

We've been able to automate large portions of our servicing center workflow which is helping us realize meaningful savings as we scale, as well as avoid time-consuming third-party integrations.

The level of data visibility built into the platform is substantial. LoanPro offers several flexible hierarchies in which to group loans making it easy to segment our portfolio and pull the relevant data we need.

The LoanPro support team is very knowledgeable about the product and was instrumental in getting our organization up to speed post-integration, from helping us build tools to optimize collector work flows, to guiding how we architected our business processes in the platform.

Cons

Some additional reporting functionality would be a great - but we're able to build what we need from the DB access provided.

June 2019

Rebecca L from Richard Dunkley State Farm

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

LoanPro Software is amazing!

Pros

LoanPro Software is a fantastic company to do business with! Their technical support representatives are super knowledgeable about the lending industry and my interactions with them have been nothing but positive and very insightful! If you are looking for a lending software that is best in the industry LoanPro is who you need to work with!

Cons

I wish the software was free, but that is not the case with any good software on the market!

January 2017

Staci from Ken Garff

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Powerful and good looking software.

LoanPro Software is a very powerful loan servicing platform. I found their staff to be friendly, professional and very knowledgeable. I have looked at other lending software in the past and LoanPro is by far the most modern. We were originally looking for a cloud based solution with an API and LoanPro is strong in both categories. Their attention to detail is also impressive. I highly recommend LoanPro, especially if you are trying to get away from desktop-based solutions.

Pros

Great looking and very complete.

Cons

There is a bit of a learning curve. This is partly due to the number of features.

March 2017

Susan from One Click Funding

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Amazing loan softwares.

I am very impressed with loanpro's lending software. I usually work from the office but it is very nice to be able to also work from home because with loanpro I can log on and service our notes from anywhere. The collection options are amazing and very helpful. This software makes my job easier.

September 2018

Shana from City of Dallas

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Professional and Informative

LoanPro makes tracking customer payment history easy. Our company can now print reports with a click of a button.

Pros

LoanPro has made our process of inputting information easy! Thanks to your support team, Gatesco Financial has the ability to securely store customer data and report payment history.

Cons

The FAQ/Help site helps with navigating the LoanPro software. Thank you for this addition!

June 2019

Jason from financial services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Best solution on the market

Our lending business was searching for this product. We tried to build it in house after years of using various excel based solutions. Loan pro has enabled us to scale rapidly and seamlessly much faster than anticipated.

Pros

It was simple to implement and the staff was attentive and responsive.

Cons

The design features are still a work in progress but that has not limited its functionality.

March 2017

W. from LMH Auto

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

A great web-based solution.

LoanPro is a powerful solution if you want to move your lending business online. As a cloud based platform it allows us to mobilize our business and get more done. I especially appreciate the ability to create custom forms, and to automate our customer contact. The support team is great to work with and once the system is set up, it's very simple to use.

July 2017

Dan from Restaurants

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Sales team were easy to work with. The free trial period was long and helpful.

Pros

LoanPro is very user friendly. Having LoanPro available anywhere is good for our team that travels a lot. We use complex interest calculations to solve APR and LoanPro handled them better than previous software.