Epsagon

RATING:

4.8

(17)

About Epsagon

Epsagon is a SaaS log management solution designed to help businesses of all sizes create, analyze and store event logs. It enables development and operation teams to automatically trace application-level performance issues and resolve them with automated data correlation and payload visibility. IT professionals can utilize Epsagon’s integrated software development kit (SDK) to search all payloads or fields and view specific transactions in real-time. Features include monitoring, status tracking, HIPAA compliance, data encryption, reporting and more. Additionally, the application allows organizations to predict the cost of serverless architecture. Epsagon comes with an application programming interface (API), which facilitates integration with several third-pa...

Epsagon Pricing

Epsagon's pricing is calculated by the number of monthly traces you run

Starting price: 

$89.00 per month

Free trial: 

Available

Free version: 

Available

Epsagon notifications rules
Slide 1 of 4

Epsagon Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Epsagon

1 - 5 of 17 Reviews

User Profile

Ky

Verified reviewer

E-Learning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Epsagon is a must have for your monitoring needs!

Epsagon is a must have in today’s serverless world.

PROS

Ease of setup and ease of use. Great customer support service and great communication with their support in helping us get started, setup and customized.

CONS

Wish we had known about it earlier, it saves so much time!

Caleb

Online Media, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Best drop-in distributed tracing tool for server-less architectures

It's been great to grow with Epsagon. I was one of the first using it on JavaScript Lambdas, and the absolutely first using async/await which meant I got to catch some of the bugs. Since then the product has matured significantly and it is very pleasing to use. Reliability and performance have been strong for some time now.

PROS

- Easy to use, just instrument your functions or add the Epsagon Lambda layer - Service map is interesting - Automatically captures network connections, database connections - Automatically captures a function's input and output - Makes it very easy to debug issues - Easier and more featureful than X-Ray

CONS

- Alerting functionality hasn't caught up to CloudWatch yet - Requires instrumentation, (probably impossible to avoid, but still...) - Can be slow to analyze new traces - Cross-invocation metrics aren't very useful yet

Reason for choosing Epsagon

Same reasons as above.

Reasons for switching to Epsagon

I used X-Ray with Dashbird. Dashbird had better alerting and cross-invocation analytics, but couldn't give nearly as deep insights into a single transaction making it worse for debugging.

barak

Computer & Network Security, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Great troubleshooting experience

PROS

Time to remediate a production error have become significantly faster than before. The tracing view is easy to understand and gives the right context when try to solve a bug.

CONS

I would love to see more services monitored at the same way. Kinesis, AWS Elasticsearch and ECS Fargate tasks would be a great addition.

Chris

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Epsagon Review

From the moment I spoke with [SENSITIVE CONTENT], my experience with the team, and the software was amazing. Fast response time to any concerns I had, Epsagon worked with me and my team to tailor configurations that worked best for our operation. I will highly recommend Espagon to anyone who wants to keep an eye on their lambdas, api gateway and rds.

PROS

The software was very user friendly. It is laid out how you expect it to be laid out.

CONS

It did everything that I needed it to do. I have no cons.

Reason for choosing Epsagon

The team was exceptional to work with. The product was fully featured, with a demo, and met and exceeded everyone of my expectations.

James

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Fantastic software, fantastic customer service!

From end to end they have been fantastic. I found a couple of bugs in the .NET library and within 12 hours they had released a production fix. The team also took the time out to setup a call with me to discuss some teething problems I had and point me in the right direction. Fantastic customer service.

PROS

Incredibly easy to deploy and start using, with really great tutorials across numerous different programming languages. The stats, pre built dashboards and notifications are instantly valuable. It's also really interesting to visually see the service map, especially in a serverless architecture

CONS

The custom dashboards are great, but minor things like being able to edit graph labels would be a great addition as, especially when using custom labels, they are hard to read.