It's easy to use. I work at one facility that uses it. You just walk up to the big kiosk on the wall and use your fingers to navigate it like you would an IPad. Yellow means not done, and no color means all charting has been done. They use cartoon pictures to symbolize each task. For example, a tooth brush symbolizes grooming.

It's not very popular in skilled nursing facilities. I think competitors are just more well-known or the functionality may be limited to only CNA charting. Not sure why facilities don't use Caretracker more often.

Great software for tracking ADLS - super easy to use!

Easy to set-up new users and roles for my new hires

To log-in I had to delete some of the website from the url for it to actually open correctly

CareTracker is a promising EHR, but unfortunately, the company behind CareTracker could use some work. When we had first signed up for CareTracker, it was our understanding that a lot of the basic features would be included in the EHR aspect of CareTracker. Some of these basic features include sending and receiving faxes through the EHR, sending patient appointment reminders via EHR, integrating with labs to receive results, ePrescribing controlled substances etc. Once we started fully using the EHR, we found out that a lot of these basic features would cost hundreds/thousands of dollars to implement. In todays competitive EHR market, most companies include all of these features as basic features built-in to the monthly subscription cost. Because of this reason and CareTrackers unwillingness to compromise with a client that was using their Practice Management service for almost 4 years, we have decided to part ways with CareTracker in search of a better EHR system.

User Friendly Custom Templates Web Based Unlimited Staff Users Color Coded Scheduling Great Customer Support

Basic Features Such as Lab Integration, ePrescribing, Fax Integration Cost Extra High Upfront Costs Only Works on Internet Explorer Not iOS Friendly No Patient Appointment Reminders

Very quick and easy system to learn. Simple one touch clicks to document care given to a resident. Time isnt always on your side as a nurse, having a quick system that is able to be used as a touch tablet makes it convenient to have throughout the facility.

Unlike other EHR products for LTPACs, Caretracker has a uniquely fast and efficient learning curve, this is vital for a successful utilization and streamline processes of clinical documentation on a care setting where the turn over in staff can reach up to 80%, having more staff fully engaged in electronic documentation means higher accuracy and quality when charting which then translates in better care coordination, this also positions facilities in the road to interoperability which then translates in lower readmission rates, better ratings and more referrals from Acute Care Hospitals.

The price can be a little to high compared to competitors

It would be nice if there was a feature where you could select multiple people at once and chart them in the same fashion.

It is easy to do for individual charting! When needing to add personal information for each resident, it is easy to do because of how much you can personalize information.

Annoying to use for large groups of people. It is just time consuming to have to do every single person in the building.

Overall I feel caretracker is an effective program for healthcare staff to chart simple data into.

Fairly simple to use and to train people to use. Easy to customize patient names and programs that need signed off. Easy to read text sizes and simple display screens

At this time I have not discovered anything I would consider to be a con.

The communication tools to all staff and that you can choose acknowledge read.

I have not experienced anything I do not like about this vendor.

Pictures, and being able to see the flow of things throughout the day regarding the Patient. That really helps!

Numerous questions. I would like if there was a limited set of questions to help the documenting go faster.