CareTracker Software
Cerner’s CareTracker is a long-term care solution that enables assisted living facilities with no requirement of paper documentation.
Through iPads and touch-screen kiosks, users can collect resident data including behavior, mood and symptoms of common skin conditions. CareTracker analyzes this data and alerts supervisors to issues of declining health. It enables monitoring resident conditions and identifying residents who may be at risk of falling or who require a hospital admission. CareTracker interface provides and tracks information with pictures that specify activities of the resident to be finished for the day. It allows managers to communicate with staff on changes with resident care, in-service meetings and changes in procedure.
Caregivers use biometric thumbprint scanners or passwords for secure access to the CareTracker system and each observation is stamped with the date and time. PowerChart provides access to consolidated resident health information such as clinical data, orders and workflows.
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Wall kiosk data entry -
iPad data entry -
Resident page -
Resident mobility assessment -
Activities of daily living (ADL) data -
Clinical intelligence tool
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10
6 Reviews of CareTracker
Rebecca from Lorien Health
Specialty: Assisted Living
Employees number: 51-200 employees
July 2018
July 2018
It gets the job done!
It would be nice if there was a feature where you could select multiple people at once and chart them in the same fashion.
Pros
It is easy to do for individual charting! When needing to add personal information for each resident, it is easy to do because of how much you can personalize information.
Cons
Annoying to use for large groups of people. It is just time consuming to have to do every single person in the building.
Kayla from Family First Health
Specialty: Nursing Home
Employees number: 201-500 employees
March 2018
March 2018
Nice documenting tool while in facility
Pros
Pictures, and being able to see the flow of things throughout the day regarding the Patient. That really helps!
Cons
Numerous questions. I would like if there was a limited set of questions to help the documenting go faster.
Jessica from Family First Health
Specialty: Nursing Home
Employees number: 501-1,000 employees
March 2018
March 2018
Fantastic system to use in LTC
Pros
Very quick and easy system to learn. Simple one touch clicks to document care given to a resident. Time isnt always on your side as a nurse, having a quick system that is able to be used as a touch tablet makes it convenient to have throughout the facility.
Syed from Neurology Clinic
Specialty: Other
Employees number: 2-10 employees
December 2017
December 2017
Promising EHR, Questionable Business Practices
CareTracker is a promising EHR, but unfortunately, the company behind CareTracker could use some work. When we had first signed up for CareTracker, it was our understanding that a lot of the basic features would be included in the EHR aspect of CareTracker. Some of these basic features include sending and receiving faxes through the EHR, sending patient appointment reminders via EHR, integrating with labs to receive results, ePrescribing controlled substances etc. Once we started fully using the EHR, we found out that a lot of these basic features would cost hundreds/thousands of dollars to implement. In todays competitive EHR market, most companies include all of these features as basic features built-in to the monthly subscription cost. Because of this reason and CareTrackers unwillingness to compromise with a client that was using their Practice Management service for almost 4 years, we have decided to part ways with CareTracker in search of a better EHR system.
Pros
User Friendly
Custom Templates
Web Based
Unlimited Staff Users
Color Coded Scheduling
Great Customer Support
Cons
Basic Features Such as Lab Integration, ePrescribing, Fax Integration Cost Extra
High Upfront Costs
Only Works on Internet Explorer
Not iOS Friendly
No Patient Appointment Reminders
Amy from Wichita Presbyterian Manor
Specialty: Other
June 2015
June 2015
Great Communication Tool
Likes Best
The communication tools to all staff and that you can choose acknowledge read.
Likes Least
I have not experienced anything I do not like about this vendor.
Recommendations
Great communication tool for community announcements, resident care etc. to all employees.
Rodolfo from Yeaman and Associates
Specialty: Other
June 2015
June 2015
Care Coordination at LTC and SNFs with Caretracker
Likes Best
Unlike other EHR products for LTPACs, Caretracker has a uniquely fast and efficient learning curve, this is vital for a successful utilization and streamline processes of clinical documentation on a care setting where the turn over in staff can reach up to 80%, having more staff fully engaged in electronic documentation means higher accuracy and quality when charting which then translates in better care coordination, this also positions facilities in the road to interoperability which then translates in lower readmission rates, better ratings and more referrals from Acute Care Hospitals.
Likes Least
The price can be a little to high compared to competitors
Recommendations
Make sure you fully understand the workflows that this product is helping or affecting.
