MatrixCare Life Plan Community vs MatrixCare Senior Living Facility

RATING:

4.2

(42)

MatrixCare Life Plan Community has 42 reviews and a rating of 4.15 / 5 stars vs MatrixCare Senior Living Facility which has 12 reviews and a rating of 3.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (42)
3.4 (12)
Ease-of-Use
3.5 / 5
3.5 / 5
Value for Money
4 / 5
1.5 / 5
Customer Support
4 / 5
3 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 13, 2022
April 24, 2018
Pros/Cons
  • Pros

  • The ability to progress through the program with ease is do important in a busy medical building. Our nurses are busy caring for patients and appreciate the user friendly product we provide for them.
  • Great Environment and people. Hardworking and dedicated management who always encourage to development.
  • Cons

  • Because of the amount of data, the system will frequently not run at a decent pace for the users. This causes some discord with the users.
  • You really have to train and meet regularly in order to use it to its fullest potential. It is very time consuming and costly and is not customizable.
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  • Pros

  • The best thing about this product from an inpatient hospice standpoint is the ability to document in the Agency Front Office via the internet site.
  • The support we have received from the Brightree team during our training and implementation process has been great.
  • Cons

  • This integration is critical in the areas of disease management, telemedicine, and data analytics. The scheduling component is by far the weakest area of the Brightree EMR product.
  • System is not very easy to customize, and if you need a custom report, it is very expensive to have done. They will not let you self host their platform, which makes data access very difficult.
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Pricing Range
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Product Demo
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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos