Because of the amount of data, the system will frequently not run at a decent pace for the users. This causes some discord with the users.

You really have to train and meet regularly in order to use it to its fullest potential. It is very time consuming and costly and is not customizable.

Excellent system but be sure to analyze impact of full implementation cost of all modules and future sites.

The ability to progress through the program with ease is do important in a busy medical building. Our nurses are busy caring for patients and appreciate the user friendly product we provide for them.

Great Environment and people. Hardworking and dedicated management who always encourage to development.

Customer Service and Support is excellent. They are very responsive and help to customize the software to our business needs.

No specific program for nurse practitioner or Physician assistant.

One of the features that is most impactful about the platform is the data analytics. The ability to do a dip dive into the data is awesome.

While it would be nice to be able to pick up the phone and call them (sometimes) they are pretty responsive via email.

We like the operability across all of our level of care and the ability for the patient chart to stay within one software.

I like audit trails and would like to have with other pieces of the software.

I am very comfortable using this product, and I appreciate having access to updates and training.

Poor implementation, partially due to Covid. Difficult software to self teach even with the computer resources.

We are not utilizing the platform to its full potential and paying a lot of money. Difficult to navigate from certain screens to the next.

I think we have not fully implemented nursing pieces that may help, but this is their biggest complaint. Order entry with mart time code and then entering vitals on emars are the other complaints.

Not able to customize the view. Lots of error popups that are disruptive and unnecessary.

It's very user friendly and has all the qualities we are looking for when running billing.

This software has great potential capabilities for the Business Office of a LIfePlan Community. They are continually improving the product and their service is top notch.

We have made a great difference in our documentation and our careplans with AOD. I do a lot of teaching with this system and enjoy it.

I enjoy coming to work and using MatrixCare LPC. The support team when I run into problems have been super helpful too.

We have a great relationship with the team and appreciate their quick communication when needed.

I have worked with AMAZING staff at alis that have been super helpful every step of the way.

I also like the help cnter app through Alis. It is very informative and guides you through any issues you may have.

Easy to read, customer service Trish is always awesome.

Very user friendly even for a techno-challenged person as myself. Everything is easy to find and navigate through.

Outstanding product, saved us time and money versus other options.

Some difficulty changing areas when you need to change.

It is easy to use not complicated especially for a person like myself that I things to be simplified.

Good program ease of use could be improved greatly not having  to click everywhere.

Working with Trisha has been seamless in getting exactly what we want in our EHR system. The pricing and customer support we get are much better than I have seen in other EHR systems.

The training we have received and the webinars that we continue to attend and learn from are wonderful tools to ensure our success.

The least is the inability to master the software.

We look forward to being able to make updates while offline that will sync when connection resumes.

I like the features offered along with the user friendly look of the software. I also like that it is fully integrated with Sherpa and Intacct, which is such a huge seller for us as end users.

ALIS and Trisha Cole have been a wonderful addition to our company. The system is very user friendly and easy to navigate.

The best part about ALIS is that if you don't like something or discover a better way to do something you can contact their support team and they will update the system to fit your communities needs.

Been a great experience and the customer service response is incredible. I really enjoy the constant updates and improving the current platform.

The ease of use has to be at the top of my list. However, the customer support and updates that keep making it better make me happy as well.

Overall, our experience has been been wonderful. I have been very impressed with everyone that we have worked with from the very beginning.

ALIS updates every few months, and every time it updates, we have small glitches in our programs. These are minor, but can be annoying.

Support staff at corporate office has been outstanding.

The software is user-friendly and the reports are wonderful.

ALIS is very user-friendly and easy to navigate.

Nothing much to say about this software. There are times when putting medications in can be a little tricky.

Some items are difficult to find you have to search.

We are solving an integration and a transparency issue for our residents and corporate oversight.

The support team is so responsive and a delight to talk too. This product is really helping us take our home to the next level.

Great product for smaller sized Assisted Living Centers. Staff caught on to it very quickly.

Switching to this program was a pain as many of of users kept getting bumped off the system, then the couldn’t log in until and admin came to work the next day.

US Dollar

Life plan community (LPC) EHR software from MatrixCare is a fully managed service designed to meet the specific challenges facing LPCs and continuing care retirement communities (CCRC) by simplifying administrative complexities and providing tools to help improve the long-term health of members. 

Scalable from single facilities to multi-community organizations, the MatrixCare LPC solution offers flexibility, adaptability and compliance in one comprehensive package. Built for interoperability, it seamlessly integrates with other systems to capture each member’s information in a single, cloud-based record, helping promote consistency of care and faster, more accurate reimbursement.  

Award-winning for its ease of use and enhanced by artificial intelligence and machine learning, the MatrixCare EHR solution supports accurate and consistent care delivery, helping simplify the clinical, financial, and operational complexities involved with senior care in a way that boosts outcomes, efficiency and profitability. 


LongDescription

Patient Records Management

Rehabilitation Management

Staff Scheduling

MDS Review

Point of Care System

Activity Planning

EMR/EHR

CNA Tracking

Clinical Care

For Activity Departments

Resident Assessment

Claims Management

Reimbursement Management

Geriatric Care

Employee Management

User Management

Admissions Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Charting

For Long Term Care

Financial Management

Invoice Management

Nursing Forms Tracking

Attendance Tracking

Care Plan Management

Assessment Management

Self Service Portal

Medication History

Lead Management

For Nursing Homes

Compliance Management

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Medical Billing

Billing & Invoicing

Meal/Nutrition Management

Alerts/Escalation

Spend Management

Third-Party Integrations

Document Management

Search/Filter

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

$2k/mo per community, $30k implementation per community, + implementation

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

MatrixCare Life Plan Community

In Person

Live Online

Webinars

Documentation

Videos

Assisted Living Intelligent Solutions (ALIS) is electronic health records (EHR) software for assisted living and memory care communities of all sizes throughout the U.S. Founded in 2005, vendor Medtelligent designed ALIS as a Web-based system capable of replacing a facility’s paper records.


A variety of integrated applications are included to meet clinical, billing, marketing needs and more. Care management modules include the ability to create resident assessments, service plans and care schedules.


ALIS can assign resident care tasks to specific staff members based on their availability during shifts. It has a real-time reporting feature for medication delivery management, and generates medication administration reports. ALIS can also create billing plans, as well as track and manage staff documentation to ensure a facility is compliant with state regulations.


Clients are assigned a dedicated implementation manager to help set up the system, and implementation is typically accomplished within 30 days. ALIS can be used remotely from any location, and accessed via mobile device.



Personalization

Document Storage

Real Time Monitoring

Risk Assessment

Task Planning

Calendar Management

Real Time Data

Training Management

Event/Activities Planning

Event Scheduling

Invoice Processing

Facility Scheduling

Incident Management

Staff Management

Task Progress Tracking

Task Scheduling

Customizable Templates

Records Management

Medical Management

Audit Trail

Decision Support

Patient Management

SOAP notes

Medication Database

Healthcare Compliance

Patient Portal

Linux

Solaris

Unix

IBM OS/400

A monthly recurring charge and a one-time setup fee per community. No hidden costs. Contact Medtelligent for a price quote.

MatrixCare Life Plan Community vs ALIS

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